Bak Revolver warranty

[Wat Dog]

I wanted to let everyone know how amazing the customer service is with @RealTruck. I bought the Bak revolver in 2021 when I bought my truck. This summer a couple tiny cracks developed in the vinyl part of the cover, everything else works perfect. I asked them how I can repair this as it was extremely minor and they sent a replacement cover because it was still under warranty. I really couldn’t be happier with the product and the warranty is killer

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[Mister Lamb]

Great cover, will never have another on this truck

 

[TheSolarWizard]

If I hadn’t found the EGR cover I never would have given up my MX4.

 

[Gvsukids]

I wanted to let everyone know how amazing the customer service is with @RealTruck. I bought the Bak revolver in 2021 when I bought my truck. This summer a couple tiny cracks developed in the vinyl part of the cover, everything else works perfect. I asked them how I can repair this as it was extremely minor and they sent a replacement cover because it was still under warranty. I really couldn’t be happier with the product and the warranty is killer

https://www.jeepgladiatorforum.com/forum/forums/vendor-reviews-and-feedback.92/

 

[Beewdawg]

Bought my BAK Revolver X4S from @RealTruck in 2022. Great cover. I love it.
Days after I installed it, one of the plastic pieces on the rear corners came off.
After contacting @RealTruck about the problem I received replacement pieces in the mail the following day.
Haven't had any other problems since.
Great cover, great company!

 

[Dartboy]

I need to reach out to them about mine, the vinyl is shrinking and coming apart at the edges. Did you register yours at purchase? Can't remember if I did, website was looking for original purchase receipts and things that made it look difficult to make a claim. Glad to hear they're a stand up company.

 

[RealTruck]

I wanted to let everyone know how amazing the customer service is with @RealTruck. I bought the Bak revolver in 2021 when I bought my truck. This summer a couple tiny cracks developed in the vinyl part of the cover, everything else works perfect. I asked them how I can repair this as it was extremely minor and they sent a replacement cover because it was still under warranty. I really couldn’t be happier with the product and the warranty is killer

I'm so glad to hear that it was all sorted out and that you're loving the X4s!

 

[RealTruck]

Bought my BAK Revolver X4S from @RealTruck in 2022. Great cover. I love it.
Days after I installed it, one of the plastic pieces on the rear corners came off.
After contacting @RealTruck about the problem I received replacement pieces in the mail the following day.
Haven't had any other problems since.
Great cover, great company!

Our goal is to make sure you're fully supported, so its great to know that our team delivered the service you deserve!

 

[RealTruck]

I got a replacement too with no issues!

It's always great knowing our customers feel taken care of! If you ever need anything else, we're here to help!

 

[RealTruck]

I need to reach out to them about mine, the vinyl is shrinking and coming apart at the edges. Did you register yours at purchase? Can't remember if I did, website was looking for original purchase receipts and things that made it look difficult to make a claim. Glad to hear they're a stand up company.

Send me a PM or email me. I can take a closer look at this for you to get what you need to submit your form.

 

[Fishpilot]

I bought my Revolver back in 2022 and noticed a few cracks/splits at the hinge point. Not sure if “wear and tear” but fairly new for this type of wear.

 

[jcarbs]

Had an issue with cracking and Real Truck stepped up to the plate and replaced my cover. Dummy then lost one of the end caps and they sent me a new one. Overall extremely pleased with Real Truck and my BAK 4Xs cover. My son was so impressed that he put one on his RAM pick-up.

 

[Ozarksgeezer]

I just received a replacement top for my Bak X4s. It arrived quickly and it was an easy process. Some of the slats separated which led to a raised section when closed. I emailed pictures and a description along with the receipt they emailed at purchase. The response was excellent. With customer service lacking in most companies at this time, I was pleasantly surprised. Can't recommend them enough.

 

[jcarbs]

Send me a PM or email me. I can take a closer look at this for you to get what you need to submit your form.

I had similar cracks and sent in photos and it was replaced. I would say go for it.

 

[Dartboy]

I've been in touch with Amber @ RealTruck who has been very helpful tracking down the needed info. Claim has been submitted, waiting for the response.

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