Warranty Denied Due to Modifications

[Stan H]

The aftermarket ones are made to work with a stock jounce tube that you then cut down. Looking at the mojave and it's bolt on setup i think the hole might be too big for mounting the aftermarket style without some fabrication and/or welding. I'm also not sure the aftermarket fox bump stops are any stronger than the factory mojave ones. For those reasons I'd likely either find some mojave take offs or have the stock ones rebuilt.

A rebuild is definitely a good choice but also know the aftermarkets can't be that hard to install or else no one would buy them.

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[Zachanadandy]

A rebuild is definitely a good choice but also know the aftermarkets can't be that hard to install or else no one would buy them.

I'm not sure I've seen any mojave owners buy them? The install in every other Jeep is the same, cut the tube and put them in. The mojave doesn't have a tube and the hole is bigger. Combine that with the fact there's no evidence that they're any better than the stock ones, I'm not sure why a mojave owner would bother.

 

[Zachanadandy]

Bite the bullet and upgrade....easy choice

Upgrade to what? Another fox hydraulic bumpstop that likely functions exactly the same? On the bright side they mount completely different so I guess you're upgrading the amount of work to put them in?

 

[Stan H]

I'm not sure I've seen any mojave owners buy them? The install in every other Jeep is the same, cut the tube and put them in. The mojave doesn't have a tube and the hole is bigger. Combine that with the fact there's no evidence that they're any better than the stock ones, I'm not sure why a mojave owner would bother.

https://www.quadratec.com/p/icon/front-hydro-bump-stop-kit-wrangler-jk-jl-22042

https://service.ridefox.com/pages/motorsports

 

[Stan H]

https://www.jeepgladiatorforum.com/forum/threads/mojave-bump-stops-on-a-rubicon.71176/

 

[Flyboy2109]

Used to be part of my duties to review warranty claims on Gladiators lol.

Try a different dealer, but don't be surprised if you get the same result.

But they don't ask warranty permission first, they do the work first, then submit for warranty, so they denied you out of hand.

And, btw, I would also deny your claim, and your only option would be lawyer up, and you won't, so that would be that. I'd probably pull the mods before taking it in.

If they already entered the VIN in their system, it will be in the narratives tab and you're boned.

Cadillac did the same thing to me. Defective manual tranny under warrantee. Dealership said it was my fault the Tremec 6-speed failed, yet it is supposed to be bullet proof, a racing transmission. They entered their lies into the records and there was nowhere I could go that the info wasn't available to the dealerships country wide. Ended up buying a used tranny and been fine since. Really hacked me off that the dealer screwed me over then entered it into their system.

 

[Stan H]

Cadillac did the same thing to me. Defective manual tranny under warrantee. Dealership said it was my fault the Tremec 6-speed failed, yet it is supposed to be bullet proof, a racing transmission. They entered their lies into the records and there was nowhere I could go that the info wasn't available to the dealerships country wide. Ended up buying a used tranny and been fine since. Really hacked me off that the dealer screwed me over then entered it into their system.

Dude ,No offense but that Cadillac would be history ..
But that of course is exactly % why I DO NOT REPEAT DO NOT ,believe in warranties. They are worthless as owl crap.

 

[ShadowsPapa]

Dude ,No offense but that Cadillac would be history ..
But that of course is exactly % why I DO NOT REPEAT DO NOT ,believe in warranties. They are worthless as owl crap.

I've had the opposite experiences. Sometimes it's a bit of a hassle, and you have to allow the dealership to follow the auto maker's rules, do this, then that, then this and if it still doesn't work, THEN replace it...... yeah, for our JLU transmission, but in the end, it was taken care of.

 

[Zachanadandy]

https://www.jeepgladiatorforum.com/forum/threads/mojave-bump-stops-on-a-rubicon.71176/

That thread illustrates my point perfectly, the aftermarket ones are designed to go on a non-mojave pretty easy. The mojave ones are hard to install on a non-mojave because the jounce towers are VERY different. Almost like the aftermarket ones are designed for all the Jeeps WITHOUT hydraulic bump stops and not the 1 model ever that comes with them?

 

[Stan H]

That thread illustrates my point perfectly, the aftermarket ones are designed to go on a non-mojave pretty easy. The mojave ones are hard to install on a non-mojave because the jounce towers are VERY different. Almost like the aftermarket ones are designed for all the Jeeps WITHOUT hydraulic bump stops and not the 1 model ever that comes with them?

It is an intriguing item .. but I put a set of shocks Falcon SP2 2.1's on my Rubicon and set em on off road performance and I only have hit the bump stops once since that was a drop into a Articulated truck track.. yeah talk about jarring you eye teeth out .. otherwise I am looking at upgrading to even higher tier shocks with adjustments that are easier to accomplish. Under 40 degrees these suckers are stiff on a blacktop patched road . But man oh man can they take a swoop and a whoppti do and not bottom out straight bounce right back up they are impressive.

 

[Sandman 4x4]

Hi All,

2021 Mojave owner here with a Mopar Maximum Care extended warranty. I was recently denied on a warranty claim on the hydraulic front jounce’s (read as bump stops) that the Mojave’s have. Both driver and passenger sides are leaking heavily at this point.

My Mojave has an AEV 2” spacer lift and was denied due to “modifications”. While I understand that the suspension is modified, the kit is designed to work around the factory shocks, springs, and bump stops without any interference. The kit does a good job of this. Also will note that I’ve had warranty work done previously with the same modifications installed, however, the repair was based around an axle failure.

What I’d like to know is if there is any sense in trying my luck at a different dealer for the same repair. I assume they will go through the same process of submitting to Stellantis for warranty coverage, but would like to understand if anyone has had luck switching dealers and getting approved on the second try.

So you added a 2” spring spacer to lift the front end up, that adds to the suspension travel and bounce wind-up, adding space before contact with the hydraulic bottom out pad catches the axle and stops it gently. That are now leaking? That seems related to making it blow out the seals. Try removing the spacers to at least look stock. Good luck I’m sure those parts are not cheap.

 

[Ordnanceman20]

Upgrade to what? Another fox hydraulic bumpstop that likely functions exactly the same? On the bright side they mount completely different so I guess you're upgrading the amount of work to put them in?

There are so many aftermarket upgrades??? It isn't that hard to do a little modification for Fox or Kings. Fox Jeep parts are different from Fox Company parts. There is a ton of info on what to do to fix this issue. Personally, when something breaks, I sure as hell am not going to put the same OEM Brand part in if there's a better aftermarket solution for longevity or performance.

 

[Zachanadandy]

There are so many aftermarket upgrades??? It isn't that hard to do a little modification for Fox or Kings. Fox Jeep parts are different from Fox Company parts. There is a ton of info on what to do to fix this issue. Personally, when something breaks, I sure as hell am not going to put the same OEM Brand part in if there's a better aftermarket solution for longevity or performance.

Better how is the question? It's a hydraulic bump stop. Any evidence that the other ones dampen more? Shocks (which is all hydraulic bump stops are effectively) are wear items. If they are leaking at 5k miles they failed. If they are leaking after 20k+ miles of hard use they just need a rebuild.

 

[sharpsicle]

I love how some people jump in this thread just to start arguments.

 

[Zachanadandy]

I love how some people jump in this thread just to start arguments.

Those damn discussions on a...discussion forum! God forbid someone point out that mojave bump stops and the towers themselves are unique and make aftermarket bump stops harder to install. Should just let the OP or anyone else reading this thread go out and drop $800 to "upgrade" only to need a welder to install them. And after all that time and effort they find out the bumpstops behave just like the oem ones?

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