The truck had 3,900 miles and was sold as new with full car warranty. I checked with Mopar and because the truck was used from Nov 2024 ‘til I bought it in late May, I lost 6 Months of warranty! Shouldn’t it have started in May?
For warranty purposes, companies use something called the "in service date." Normally buying a new car on the lot or ordering one, the date is pretty simple; the date when you drive it off the lot. But now warranties are different than in the past. I bought a demo at least once in the past and recall I got the full 3/36 warranty or whatever the new cars got at that time. As some here will recall, the buyer was a part of the warranty and if you sold/traded in the car, the warranty got transferred. That is no longer the case. Now, except for commercially registered vehicles, the warranty is part of the car no matter who owns it or if it is sold one or more times. There is no transfer of warranty.
The factory 3/36 warranty does not reset everytime it changes ownership.
Sounds to me like you got $14.5k off the price because the truck was a demo or company vehicle. Sorry to hear you didn't understand that fact when you bought it.
Thank you for the clarification. As I suspected, the manufacturer now is beginning the warranty period on the in service date which can either be when purchased or when used as a company vehicle or a dealer demo. Buyers need to keep that in mind when purchasing a vehicle in those situations and perhaps negotiate for an extended contract at the end of the 3/36 or 5/60 period.Sounds to me like you got $14.5k off the price because the truck was a demo or company vehicle. Sorry to hear you didn't understand that fact when you bought it.
This is something you should be asking the dealer. With 3900 miles on it, they would likely have had to register it with the DMV to drive it legally on public streets. The in-service date would be when they registered it. They probably filled out the sales contract showing the 3900 miles added to the end of the warranty, but they may not be able to adjust the in-service date in the system.
If it's registered, it should show up on the CarFax report along with the date.
This. The Carfax will tell the tale.
Demo and loaner are basically one and the same for the purpose of the warranty question here. They're different names for a vehicle that is put into service by the dealer for use by one (demo) or more (loaner) individuals. Regardless of what you call it, the vehicle's put into service date is when the warranty period started. The OP even stated in the first post that the truck was a demo.
That's the bottom line right there.
