2023 Jeep Gladiator Mojave Driver Side Leather Seat seam separation

[MackattackMojave]

Is this a warranty issue or what?
28,555 miles, original owner.

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[Scotty mac]

Yes, I had mine replaced at dealer for less.

 

[wolfdog]

Warranty should work, miles ok depends when purchased….less than 3 years ago??? If so let Jeep fix it!!

Go Jeep!!!

 

[MackattackMojave]

Yup, just under three years, thanks guys!

 

[mobbdeep]

I just bought a brand new Mojave and noticed that I'm always hitting that bolster getting in the Jeep - in my mind I'm telling myself its only a matter of time before those seams bust or that area wears. I am thinking about just putting a seat cover on to see if it will reduce the wear over time. Don't want steps!

 

[thedeatons]

Side steps/rock rails with side steps, and use the grab handle to get in and out. I give passengers and family specific instructions to get in and out (don't slide on my seats, lift yourself in and out with the grab handles, then place your butt into the seat)

 

[DirkG]

I've had leather replaced in other vehicles but haven't had to submit anything to Jeep (knock on wood). Each time, they ask "how did this happen?" I'm assuming they have a "denial" list of possible causes. Every time I say, "I have no idea. Usual wear and tear of getting in and out." I haven't had a problem.

 

[Stan H]

I just bought a brand new Mojave and noticed that I'm always hitting that bolster getting in the Jeep - in my mind I'm telling myself its only a matter of time before those seams bust or that area wears. I am thinking about just putting a seat cover on to see if it will reduce the wear over time. Don't want steps!

You dont want tears yet you dont want steps. Get steps.

 

[MackattackMojave]

Welp... 28.875k miles and <less than 36 months when I was at dealer Feb 20th, they just called and said warranty will NOT cover the seat seam! Whisky Tango Foxtrot? I have a 2019 Rubicon with 36K and the driver seats looks like it's new. Isn't there a thread to complain to FCA?

But they'll fix it for
Approved Services $104.26
Parts $0.00
Labor $89.88
Shop Supplies and Environmental Fees $8.99
Sales Tax $5.39
Pending Recommendations $943.55
Parts $634.20
Labor $233.88
Shop Supplies and Environmental Fees $23.39
Sales Tax $52.08
Grand Total $1047.81

Dealer is
Ciocca Chrysler Dodge Jeep Ram of Hanover
1825 Carlisle Pike, Hanover, PA 17331

 

[Stan H]

Welp... 28.875k miles and <less than 36 months when I was at dealer Feb 20th, they just called and said warranty will NOT cover the seat seam! Whisky Tango Foxtrot? I have a 2019 Rubicon with 36K and the driver seats looks like it's new. Isn't there a thread to complain to FCA?

But they'll fix it for
Approved Services $104.26
Parts $0.00
Labor $89.88
Shop Supplies and Environmental Fees $8.99
Sales Tax $5.39
Pending Recommendations $943.55
Parts $634.20
Labor $233.88
Shop Supplies and Environmental Fees $23.39
Sales Tax $52.08
Grand Total $1047.81

Dealer is
Ciocca Chrysler Dodge Jeep Ram of Hanover
1825 Carlisle Pike, Hanover, PA 17331

That's why warranties arent worth spit

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