Warranty work while tuned

[BryantM4]

Those of you running a Banks tuner, do you disconnect the Banks tuner prior to taking it into the dealership for work? I know dealerships are bad about not warranting vehicles that are tuned, and re-flashing Ecm’s with new firmware without consulting the owner prior. All of this is with other diesels, such as Powerstroke/duramax/cummins trucks, that don’t necessarily have ECM safe tuning. I’ve never had a “factory safe tune”, and Banks states that the tuner doesn’t show up in the Ecm.

Like i said, All of my experience comes from heavier duty diesel trucks. I know of a lot of Ecm’s wiped out because of dealerships re-flashing them.

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[ArmyMP]

They cannot deny warranty due solely to the presence of a tuner or a tune. The Magnuson-Moss Warranty Act prevents it.

The only time warranty work can be denied is if they can prove(burden on dealer) that the mod, tune, accessory caused the damage being repaired.

They cannot say a lift kit caused a wiper motor to go out

 

[JRobes]

They cannot deny warranty due solely to the presence of a tuner or a tune. The Magnuson-Moss Warranty Act prevents it.

The only time warranty work can be denied is if they can prove(burden on dealer) that the mod, tune, accessory caused the damage being repaired.

They cannot say a lift kit caused a wiper motor to go out

If you tune the vehicle, you are changing the way it was designed to operate. FCA (Stellantis) has zero responsibility to warranty anything engine (and possibly all power train) related due to that if they find out it was tuned. You'd need to find a pretty awesome dealership to do otherwise.

 

[ArmyMP]

If you tune the vehicle, you are changing the way it was designed to operate. FCA (Stellantis) has zero responsibility to warranty anything engine (and possibly all power train) related due to that if they find out it was tuned. You'd need to find a pretty awesome dealership to do otherwise.

Wrong.

Unless they can prove the tune caused the damage they are mandated to perform the warranty work. Just because you changed something motor does not mean it caused a glow plug to crack, an alternator to die or an oil pump to go out, turning off def or the dpf is not going to cause an oil pump to go out or the impeller on a water pump to break

 

[trailless]

They cannot deny warranty due solely to the presence of a tuner or a tune. The Magnuson-Moss Warranty Act prevents it.

The only time warranty work can be denied is if they can prove(burden on dealer) that the mod, tune, accessory caused the damage being repaired.

They cannot say a lift kit caused a wiper motor to go out

The Magnuson-Moss Warranty Act DOES NOT prevent FCA from denying warranty coverage for stock parts that were not affected by the aftermarket parts. It may be the case legally but FCA can deny any vehicles warranty. Then it would be up to you to take them to court and then the burden of proof would be on you to prove that the aftermarket part had no affect on the stock part. I can only imagine a court case against FCA would be both a lengthy and costly one...

So it's not some magic clause that you can bring up that'll force FCA to warranty your vehicle.

 

[JRobes]

Wrong.

Unless they can prove the tune caused the damage they are mandated to perform the warranty work. Just because you changed something motor does not mean it caused a glow plug to crack, an alternator to die or an oil pump to go out, turning off def or the dpf is not going to cause an oil pump to go out or the impeller on a water pump to break

Chill, new guy. Stay on the forums long enough and you'll see what things have voided people's warranties. People are even afraid to leave their Tazers (programmer, not even a tuner) plugged in while going in for an oil change.

 

[ArmyMP]

Chill, new guy. Stay on the forums long enough and you'll see what things have voided people's warranties. People are even afraid to leave their Tazers (programmer, not even a tuner) plugged in while going in for an oil change.

Just because people are sheep does not negate the law, nor condone illegal activity by others. If you or someone else is to timid or scared to cause a scene and or defend your own rights does not deny the right you threw away to others.

You can either allow it to happen and then whine online and spread falsehoods or you can rigorously defend you rights guaranteed under the warranty. Plenty of dealers out there, document the denial, find a new dealer and then sue the ever loving shit out of the offending dealer.

Just some advice to sheep from a sheepdog.

 

[BryantM4]

Anyone had warranty work or had to get towed while running a tuner?

 

[Mac]

MMA was put in place to allow people to use aftermarket parts such as oil filters or shock absorbers when doing repairs or maintenance so the end user was not locked into only using oem parts. MMA does not apply to modifying a vehicle, There is also specific language in many of the diesel light truck warranty literature specifically calling out using devices that alter the oem operating parameters.

 

[sharpsicle]

Just because people are sheep does not negate the law, nor condone illegal activity by others. If you or someone else is to timid or scared to cause a scene and or defend your own rights does not deny the right you threw away to others.

You can either allow it to happen and then whine online and spread falsehoods or you can rigorously defend you rights guaranteed under the warranty. Plenty of dealers out there, document the denial, find a new dealer and then sue the ever loving shit out of the offending dealer.

Just some advice to sheep from a sheepdog.

I'm all for upholding your rights, but you gotta take a step back and chill man. Sometimes it doesn't matter how right you are, if you approach a situation wrong it's going to cost you.

You need to use common sense. If you are concerned about the dealership voiding the warranty (right or not), then remove the tune first. Don't tell people not to worry about it and encourage them to pick a fight that they don't need to have.

 

[JRobes]

Anyone had warranty work or had to get towed while running a tuner?

@WXman tuned his JT diesel while he had it, he could probably share some good info on avoiding warranty issues.

 

[Glad_he_ate]

wx replaced his ecm. Did a full flash Gde tune and then swapped it out before doing dealer trips. Or the one dealer trip he made before swapping his gladiator for a Toyota, the banks is a different animal. I’d remove it for service. Who knows how the ecm would react to a flash with other items hooked inline with the OBD and or other sensors

 

[Glad_he_ate]

Best bet would be to ask banks ?? Hey do I need to remove this before a dealer flash ?? Cuz the dealer is not going to notify you before they hook it up and flash it even if in for an oil change

 

[rharr]

The dealer throws their wireless OBDII scanner on the truck as soon as you walk in the door, even for a oil change, it's how they look up the vehicle info/vin and see if there are any recalls ect... you can be darn sure the thing is also sniffing around for other things to to log and report.....

 

[ecidiego]

Just some advice to sheep from a sheepdog.

The "afterrmarket parts" language in MM applies to things like a 3rd party alternator or a different brand of battery than OEM - replacement parts.

A tune is not an "aftermarket replacement part", it is a vehicle modification and MM absolutely does not apply to such.

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