Is the dealer trying to rip me off?

[Shopshirt]

I will say Jeep is doing weird things with parts and packages. I've said it in a few other threads but I couldn't get black wheels and CWP in a Sport S. Which you would think would not be connected in any way other than that's what they want to do or for parts constraints???? Black fenders with Max Tow Package wasn't going to happen either.

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[arjeeper]

While it's entirely possible they are incompetent, I think its also entirely possible this option combination on the specific Jeep you're trying to purchase is no longer possible.

FCA routinely pulls/edits/limits options on vehicles throughout the order cycle.

Doesn't hurt to try another dealership, but don't assume they're out to get you without evidence.

 

[OHJeeper]

I have a '22 JT manual with the cold weather package... A Rubicon, so perhaps they are doing some funky bundling?

 

[OHJeeper]

Also, the latest order guide is here: https://www.jeepgladiatorforum.com/...226459/?hash=f761650fb0ee18a00b1808c5db93b9de

This is the definitive source for what can/can't be built (updated monthly by FCA)

 

[ALVagabond]

For example, I ordered a '20 JTR in '20. The month that I ordered mine, prox door handles were a mandatory "option." I confirmed this with several dealers. For whatever reason, Jeep was putting them on all the JTRs they were building that month.

Weird things like that pop failrly regularly. You just have to hit the right combo at the right time.

 

[Caraholic]

My bet is-
they have decided against- just by themselves- to simply not order manuals because they’re afraid you won’t take it in the end… they’d rather upswell or not bother with you

 

[OHJeeper]

... and in looking it over, I believe your dealer is wrong

DEM is the code for the 6 speed manual. The area I have circled is the code for the Sport S cold weather package (ADE) meaning is is available:

Are you by any chance also configuring the Gloss Black Aluminum wheels? It looks like you "get" the cold weather package when you order those

 

[Pedal Metal]

I agree with the above statement that dealerships often do get changes to the way they can order something. So, it doesn’t matter a darned bit how something could have been ordered before!

From what I’ve seen, a dealer build screen gives certain prompts stating if something has to be added or cannot be added. So, i’ve actually seen the order screen and depending on your pricing position would imagine many other sales mgrs would be open to showing their screen if it meant you were ordering with a deposit to ”protect” themselves from a potential unsavory package combination. …unsavory is only defined from the point of view of what they cannot easily sell.

 

[Marshmallow90]

Are you by any chance also configuring the Gloss Black Aluminum wheels? It looks like you "get" the cold weather package when you order those

Nope.

This was my wanted configuration.....

2022 Gladiator Sport S

Bright White
17" Silver Aluminum Wheels
6 Speed Manual Transmission
Premium Black Sunrider Soft Top
Standard UConnect 7.0inch
Technology Group
Convenience Group
Cold Weather Group

Should have been around $44,000

 

[NachoRuby]

Nope.

This was my wanted configuration.....

2022 Gladiator Sport S

Bright White
17" Silver Aluminum Wheels
6 Speed Manual Transmission
Premium Black Sunrider Soft Top
Standard UConnect 7.0inch
Technology Group
Convenience Group
Cold Weather Group

Should have been around $44,000

You'll just have to see what's another dealer says. I hope that's not true. That means they really are trying to kill the manual. If I were looking for a vehicle now, and I couldn't get the cold weather package on a manual gladiator, though, I'd get a Bronco. I'm not willing to give up my manual transmission. Or my cold weather package. I wonder if the dealership is confused by the cold weather package, due to remote start on the automatic.

 

[ShadowsPapa]

I don't think they're trying to rip you off, I think they're just a little incompetent.

Give them one last ultimatum "You can definitely order it like this, so let's figure it out or I go elsewhere". Then if they say no, go elsewhere. They'll only have themselves to blame at that point.

However - is there proof that right now, today, it CAN be ordered that way? Jeep keeps changing combinations. Isn't it possible that on their screen that Jeep has made that combo impossible?
To jump up and down and scream "rip off!" is a bit much unless or until you can PROVE it can be ordered that way. And the only way to prove it is to see their screen, what's possible, or find another person that bought one with that combination in the last few days.
Anyone with a 2021 can't really comment other than "you could last year".
Colors come and go, combinations of options come and go.............

FWIW, I just built a '22 manual Sport S with the Cold Weather Package right on the jeep.com website. Onto your next dealership

That proves zip, zilch, nothing. That web site has been proven over the last 2+ years to not always keep up with real dealer options. We've seen price differences and options differences. We've seen where the jeep dot com web site said something was NOT possible and yet the dealer COULD order it.
Again, we're trying to prove by using non-dealer things, "I did it last year", or "you can on jeep dot com and that proves the dealer is wrong". No, it really doesn't prove anything.
I found jeep dot com to be wrong just in my looking around. I found the pricing to be wrong and what I could and could not order to be wrong.

That web site MAY be correct, yes, absolutely, but to say a dealer is a rip off or pulling something? Isn't that taking it a bit far?

 

[ShadowsPapa]

I have a '22 JT manual with the cold weather package... A Rubicon, so perhaps they are doing some funky bundling?

You have a Rubicon, like you said - plus, how long ago did you order it?
First thing people do is claim the dealership is ripping them off....... instead of getting facts.
Maybe it changed as of 4.1.2022? Maybe you can on Rubicon but not sport? Maybe there's some other option on his list that is preventing it......... or maybe the dealer is wrong. But that doesn't mean they are trying to rip any off.


Sorry, but I really laughed when I saw that because something was said that it wasn't available "this way" means a rip off? Wow.
Rip off?
What part of it is a rip off? I'd like to know where the rip off took place.

 

[sharpsicle]

However - is there proof that right now, today, it CAN be ordered that way? Jeep keeps changing combinations. Isn't it possible that on their screen that Jeep has made that combo impossible?
To jump up and down and scream "rip off!" is a bit much unless or until you can PROVE it can be ordered that way. And the only way to prove it is to see their screen, what's possible, or find another person that bought one with that combination in the last few days.
Anyone with a 2021 can't really comment other than "you could last year".
Colors come and go, combinations of options come and go.............




That proves zip, zilch, nothing. That web site has been proven over the last 2+ years to not always keep up with real dealer options. We've seen price differences and options differences. We've seen where the jeep dot com web site said something was NOT possible and yet the dealer COULD order it.
Again, we're trying to prove by using non-dealer things, "I did it last year", or "you can on jeep dot com and that proves the dealer is wrong". No, it really doesn't prove anything.
I found jeep dot com to be wrong just in my looking around. I found the pricing to be wrong and what I could and could not order to be wrong.

That web site MAY be correct, yes, absolutely, but to say a dealer is a rip off or pulling something? Isn't that taking it a bit far?

Calm down there. The point isn't to go find indisputable proof. The point is to get the dealership to not be so lazy and actually begin to work with the customer. They chose not to. That's all. A decent dealer would work with them and show them the screen, even make some phone calls when pressed. They aren't. The next step, just like every other options thread we're in, is to go to another dealership.

We aren't saying he's being ripped off. The title is misleading. The posts don't say that.

And as referenced in this thread, others have been able to order the package on 22MY w/MT. So there's a decent foundation for what he's asking for.

 

[Marshmallow90]

However - is there proof that right now, today, it CAN be ordered that way?

UPDATE:

Emailed a dealer across town. He confirmed that I can get everything, including a manual with the CWP. Going to see them tomorrow.

What part of it is a rip off? I'd like to know where the rip off took place.

The rip off part come into play where the salesman was trying to push me to add on the automatic transmission that I didn't want by telling me my configuration wasn't available.

 

[ShadowsPapa]

And as referenced in this thread, others have been able to order the package on 22MY w/MT. So there's a decent foundation for what he's asking for.

But what month was that?

I also wonder - did he not hear correctly or did they make a mistake because some options come with other packages and they couldn't add it - didn't know why, didn't realize the mistake?
Yes, the first words were "rip me off". So it started out that way.
Others came in with the correct current order guide.

And others have shown that some things change in a month. Because someone ordered one 2 months ago doesn't mean you can today.
And the first thing that happens is the dealer gets trounced.
Possible reasons it happened - mistake, misunderstanding, new sales guy, they missed that there was some other package that had it and the sales guy wasn't figuring it out.............
I couldn't order certain things in November and yet in December, there they were, and it changed again the following spring.

That order guide already pointed out is proof, not someone else ordering something weeks ago. That's my point.

The rip off part come into play where the salesman was trying to push me to add on the automatic transmission that I didn't want by telling me my configuration wasn't available.

Rip off? Sounds more like an untrained or incompetent sales person. How about it being possible it was a newer person, an untrained person, or one who didn't know any better and thought they were helping assuming you REALLY wanted that option, giving you a way to get it?
I guess I can't see assuming it was a rip off attempt - could be someone who simply didn't know, or were doing what sales people are supposed to do - offer options or solutions when people say "I want this option" and the sales person looks for a way to get you that option.
Could be very innocent, if not incompetent or untrained. IMO, doesn't imply rip off.

When I bought, the sales guy was extremely well trained and up on all options, but when I asked about a combo he didn't find, he went to another person, another computer, and found it.

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