6MT Manual Transmission Failure - Warranty Experience Sucks

[NachoRuby]

No one aside from my wife drives my vehicles. Not friends, not extended family and Jesus himself is riding shotgun….

My wife and mother are the only two people other than me who have ever driven my Jeep. I know they can handle it, because I taught by wife stick, and my mother taught me haha. I have one other friend who I might allow behind the wheel once we go over the ground rules, and he understands that it's not his Mustang.

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[Cripton805]

I'm sure it can. On this side, all I'd seen was a lot of folks burning up the stock weak clutch. I wonder if this particular Jeep was ever in for the recall or not? I had planned going Centerforce or SB if/when the stock clutch goes out on mine.

It's tough when someone else is driving your vehicle though, which is why I'm skeptical that this one wasn't the error of the OPs friend. But I am hopeful that the dealership comes around for the OP.

Agreed. My JL had the clutch pedal stick to the ground on two occasions prior to the recall. It never felt right during the 15k miles I drove it. I got rid of it. I didn't want to deal with the number of issues that JLU had. I don't want to get off topic.

 

[Deleted member 39643]

was for the clutch pressure plates overheating, causing fires. It was for 2018 JLs-early 2021 JLs and JTs. The remedy was to reroute the hydraulic lines plates and to limit the torque once excess slip was detected.

Hey I remember that recall coming out. I believe I managed to get by as my production date was after the recall. I never got a letter for the recall either, also have had the truck at Jeep recently and they didn't mention any recall work being needed..

 

[Deleted member 39643]

Receive two text messages from the dealer today.

"Good morning, the powertrain center got back to us, they are requesting us to remove the transmission out to get an image of the pressure plate and flywheel since we have not been informed of the driving conditions when this occured. Reply STOP to OptOut.

after they review the images of those components and determine its not warrantable the cost of tear down for inspection would be $1059.88. if they do warranty it there would be no charge to you. Do you want us to proceed"

I went over there in person and got my dash cam. Here is the video of the break down. Litterally just driving down the road when the failure occurs. Dash cam also showed that they didn't even put it on a lift until Monday 11/7 (Tuck has been at their shop since 10/24 btw).



My thoughts are that 1K to drop a tranny is total nonsense, and they are using that as a way to deny me any work on the tranny. I apparently have a case with Jeep Cares About Their Profits and am waiting for more info there. I think I could get them their photo easy enough in a couple hours and not risk a thousand dollar payment to the dealer, but need their authorization first.

 

[Sandevino]

Time to thank them for their time and find a new dealer.

 

[Deleted member 39643]

3 months in now, at a different dealer from original, new dealer says they have replace clutch, clutch pedal switch, and two PCM modules. Issue is that the tranny blew out some electricals and now it has a classic itallian electrical issue that will probably never be fixed. Jeep doesn't seem to care at all, they sold the truck already. I'm kinda done with these Itallian pieces of garbage.

 

[IanNubbit]

Hey all, have a 21 Gladiator Sport with the 6 speed manual that recently experienced a catastrophic transmission failure at only 36K miles. Towed it into the nearest dealership who descirbe it as breaking open and spewing fluid everywhere. Only mods are a 2 in front lift and some 33s.

Failure occured while driving driving down the highway. My friend was taking it for a drive at the time so don't have personal knowledge of what happened but they described hearing a pop before coast to a stop. Last MT failure I had was in a pontiac vibe, had a pretty similar experience there but at 160k miles.

Warranty expereince has been crap so far. First they accused me of towing something extreme. In a gladiator? They probably think my friend money shifted but that seems kinda ridiculous to me since 2nd gear can drive at highway speeds, and from what I've looked up a money shift would more likely damaage the engine than the tranny. So far they have had the jeep nearly two work weeks and have yet to order me a new transmission or begin a rebuild. This is a message from their service rep:

"we are going to possible need to do some tear down and investigation on how this happen. did the end seize causing the transmission to fail or did something happen inside the transmission. we will be working with the engineers next week on what they suggest. i would however plan this this process may take a month, give or take

depending on parts availability too"

I did do a tranmssion fluid drain and fill at 30-32K. I keep pretty good records and noted "Used (reccomended spec fluid, please post what that is for me). Lots of metal shavings on magnetic drain plug." I generally think first fluid change shavings are not necessarily an issue, but maybe that was wrong. Doubt Jeep would have cared and probably would have accused me of some ridiculuous bs for wrenching on my own property if I had told them of this concern though.

Since that fluid swap I had the truck in for a general inspection at 35K, which found a leaking valve cover gasket. My local dealer tried to forward me to the finance dept and claim they don't cover valve covers (sign of Jeep things to come). Eventually booked an appt online without talking to anyone and the mechanics found both Variable Valve Lift solenoid seals leaking. The point I'm trying to make is multiple independent mechanics, including Jeep's own, looked at the Jeep in the lask 1K miles.

Wondering whay you guys think? Did I kill the tranny? Did my friend somehow do that? Should I walk into that dealer and demand to see an order of a factory replacement and tow away if not?

First, Fire your dealer and see if @JeepCares will help in anyway. They CAN NOT be money shifted as there is a physical lockout in 1st and 2nd. So unless you are going 90+ it ain't happening.
Second, this looks like the normal clutch failure which in of itself is covered. I have had customer roast there clutch and we still got it covered. Jeep will cover this, just do yourself and fire your dealers NOW!

 

[Deleted member 39643]

Thanks, my current dealership is working on it under warrnaty, first one I went to was bad. I am pretty confident this is a defect with Jeep 6MTs, I expect their value to go down as more explode. The clutch and transmission have both been replaced now, but the truck won't start and stay running, has some weird electrical issues cause from cut wiring during the explosion.

 

[intentsrig]

Yeah that was definitely the same thing that has happened to who knows how many JL’s. Many long threads on then JL forum about the pressure plate/ clutch exploding. Usually resulting in a fire for most cases.

There’s even a Facebook group with over 130 people now. Search “jeep clutch recall”

So despite Jeep issuing two different recalls related to this issue it is still happening to people who had them done.

My guess is at some point jeep will issue a more serious hardware recall. Then again fca probably has done the math. Probably cheaper to pay for a wrongful death lawsuit due to a fire than replace thousands of parts! Lol.

Hopefully they can fix all the other stuff for you

 

[Deleted member 39643]

More updates: My state attorney general has contacted Jeep on my behalf, but not sure of what they discussed. Jeep is now replacing the entire wiring harness. I really feel bad for the poor guy who will pay MSRP for this used. Waiting till next week for them to get an install the part. I'm planning a small claims court case to see if it goes through. Also thinking about dropping some leaflets at the local auto show this month.

 

[Deleted member 39643]

Dealer replaced full engine wiring harness but the vehicle still won't start. Still no word from Jeep on why am making payments for a broken piece of garbage. I wish ill things on Jeep and curse them.

 

[Lost1wing]

Perhaps they need to look at the modules that got fried from the damaged harness. Typical for an ecu/pcm to get replaced for an issue only later to find out the harness was shorted. What a nightmare! Hopefully they will figure it out.

 

[Deleted member 39643]

Dealer now believes the Jeep's source programming has been corrupted after replacing PCM and BCM and needs a Jeep engineer to try reprogramming. Never heard of anything like this outside of German luxury vehicles. Truck still won't start. Will be six calendar months of payments in April.

 

[Deleted member 39643]

I asked the dealer today if they would buy the truck from me. They did call back and tried the typical sleezy car salesman tricks, asking me how low I would go right off the bat. They did offer $27k, for a 21 gladiator sport with 36k miles tow package, running boards, and new 33s. That seems low. What you guys think?

 

[Tuna]

I asked the dealer today if they would buy the truck from me. They did call back and tried the typical sleezy car salesman tricks, asking me how low I would go right off the bat. They did offer $27k, for a 21 gladiator sport with 36k miles tow package, running boards, and new 33s. That seems low. What you guys think?

Plug your VIN into here and you'll get the value from different sources. I did it recently and you get a email with the different offers.
https://caredge.com/what-is-my-car-worth

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