Anyone just UNPLUG their Tazer for a dealer visit??

[Janster]

So….. of all the online videos, social media, forums yadda yadda…. I was always under the impression to properly remove the Tazer you should Unmarry, Reboot, and 2 sleep cycles. So, that’s what I’ve always done prior to a dealership visit.

I couldn’t get emissions test completed recently because I rebooted the Tazer. Contacted Z Automotive, and they confirmed that rebooting the Tazer resets or deletes the emissions data.

But what surprised me…. The Tech at Z Automotive mentioned….
Unmarrying, Rebooting, and 2 sleep cycles completely uninstalls the Tazer.
And then he says……

It's no issue to just unplug it and plug the security gateway back in. See page 2: https://www.zautomotive.com/zpu/instructions/TazerJLMiniUserGuide1145.pdf

So, has anyone just unplugged it before a dealer visit?? Then, plugged it back in afterwards?
Their instructions don‘t really say that clearly…

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[robinja]

Hypothetically, if I were to have the said possible warranty voiding device and needed to have service done of any kind, I would unplug and remove from the vehicle, reconnect the security gateway, and after service was completed plug back in the possible warranty voiding device. Hypothetically, I would have done this for every oil change and service required without issue for the last 4 years and no one would have been the wiser.

Disclaimer:
This statement is not an admission that any warranty voiding device was or is being used in my vehicle, nor am I giving advice on how to avoid detection of warranty voiding devices on reader's vehicles.

Don't taze me bruh... but Tazer away.

 

[Mr._Bill]

ZAutomotive recommends to unmarry the Tazer before any dealer visit. You can get away with just removing it and connecting the cables back to the Security Gateway. The potential problems come from the dealer doing a computer update with the Tazer married but not connected.

When the Tazer is unmarried it reverts the computer back to the state it was in when the marriage was done, erasing all the changes made with the Tazer. To avoid having to make all the changes, each time, many have started using Jscan to make all the changes before marrying the Tazer.

 

[IamPro2A]

The potential problems come from the dealer doing a computer update with the Tazer married but not connected.

To avoid having to make all the changes, each time, many have started using Jscan to make all the changes before marrying the Tazer.

Which technically brings you to the same (extremely minimal) potential for problems as just removing the Tazer (or for that matter, leaving it installed with the dealer passthru on).

The computer doesn't know if JScan modified a setting, or if a Tazer did. By telling you to revert back to factory settings before a computer update, Z Automotive is covering their butt in the extremely unlikely event a VIN specific update fails because some setting was different from the factory. JScan I guess thinks that chance is too rare to even mention, although I do believe it too does offer a way to revert everything back to the settings that existed the first time you connected JScan. Then again, JScan offers some live features that only work when the SGW is bypassed, the OBD adapter is installed, and the JScan app is connected, but best I can tell JScan doesn't even warn you to revert that all back to oem before a dealer visit. Probably due to the fact that the company that makes the Tazer is based in New York and the company that makes JScan is in Poland. One location is far more litigious than the other.

 

[Mr._Bill]

Which technically brings you to the same (extremely minimal) potential for problems as just removing the Tazer (or for that matter, leaving it installed with the dealer passthru on).

The computer doesn't know if JScan modified a setting, or if a Tazer did. By telling you to revert back to factory settings before a computer update, Z Automotive is covering their butt in the extremely unlikely event a VIN specific update fails because some setting was different from the factory. JScan I guess thinks that chance is too rare to even mention, although I do believe it too does offer a way to revert everything back to the settings that existed the first time you connected JScan. Then again, JScan offers some live features that only work when the SGW is bypassed, the OBD adapter is installed, and the JScan app is connected, but best I can tell JScan doesn't even warn you to revert that all back to oem before a dealer visit. Probably due to the fact that the company that makes the Tazer is based in New York and the company that makes JScan is in Poland. One location is far more litigious than the other.

The problem is not so much with the truck computer, it is with the Tazer. The settings that can be changed are either left alone or reset to default during a computer update by the dealer. The link between the computer and Tazer gets reset and the Tazer becomes locked, similar to what happens if trying to use the Tazer on a different vehicle than the one it is married to.

 

[IamPro2A]

The problem is not so much with the truck computer, it is with the Tazer. The settings that can be changed are either left alone or reset to default during a computer update by the dealer. The link between the computer and Tazer gets reset and the Tazer becomes locked, similar to what happens if trying to use the Tazer on a different vehicle than the one it is married to.

I would think if that was the issue, this option wouldn't be there for the last few years.
Z Automotive specifically says this is so you do not have to remove the Tazer at a dealer you know isn't going to deny your warranty claims simply because they saw a Tazer installed.

 

[Janster]

ZAutomotive recommends to unmarry the Tazer before any dealer visit. You can get away with just removing it and connecting the cables back to the Security Gateway. The potential problems come from the dealer doing a computer update with the Tazer married but not connected.

When the Tazer is unmarried it reverts the computer back to the state it was in when the marriage was done, erasing all the changes made with the Tazer. To avoid having to make all the changes, each time, many have started using Jscan to make all the changes before marrying the Tazer.

I’m not concerned about the settings in the Tazer. I’m concerned about the Emissions Data. Emissions data is getting erased when you reboot the Tazer. No more sniff tests (like I’m used to) from the past - Data is stored and pulled from the computer. Everytime you disconnect the battery - also resets & deletes the emissions data.

Can you Unmarry the Tazer and NOT reboot it?? Based on internet information & research, I thought you needed to reboot everytime you marry or unmarry it.

I wish there was a phone number I could call and talk to someone at Tazer. I just can’t get any concrete information.

 

[Zachanadandy]

Hypothetically, if I were to have the said possible warranty voiding device and needed to have service done of any kind, I would unplug and remove from the vehicle, reconnect the security gateway, and after service was completed plug back in the possible warranty voiding device. Hypothetically, I would have done this for every oil change and service required without issue for the last 4 years and no one would have been the wiser.

Disclaimer:
This statement is not an admission that any warranty voiding device was or is being used in my vehicle, nor am I giving advice on how to avoid detection of warranty voiding devices on reader's vehicles.

Don't taze me bruh... but Tazer away.

It's far easier to just get oil changes anywhere but the dealer... and even jiffylube probably has more competent techs anyway.

 

[Mr._Bill]

I’m not concerned about the settings in the Tazer. I’m concerned about the Emissions Data. Emissions data is getting erased when you reboot the Tazer. No more sniff tests (like I’m used to) from the past - Data is stored and pulled from the computer. Everytime you disconnect the battery - also resets & deletes the emissions data.

Can you Unmarry the Tazer and NOT reboot it?? Based on internet information & research, I thought you needed to reboot everytime you marry or unmarry it.

I wish there was a phone number I could call and talk to someone at Tazer. I just can’t get any concrete information.

Marry or unmarry requires the full reboot process. You will have to plan ahead and unmarry the Tazer about a month in advance if your emissions test requires a full dealer service visit.

What do you use the Tazer for? Is it to make changes to the computer (like tire size) or just for the live features, or both?

 

[Jrgunn5150]

Mine stay's right where it's at.

 

[robinja]

It's far easier to just get oil changes anywhere but the dealer... and even jiffylube probably has more competent techs anyway.

And it's far less expensive too. The dealership had my business all the way through warranty so there would be no excuses from them if there were issues, but once the warranty was done its time to move on.

 

[Zachanadandy]

And it's far less expensive too. The dealership had my business all the way through warranty so there would be no excuses from them if there were issues, but once the warranty was done its time to move on.

Warranty work would be the only time the dealer would ever touch either of our Jeeps. The wife's 2022 JLUR is at 39k miles and has never been back. My 2023 JTM is at 26k and hasn't seen the dealer since I bought it either. They are known for bad service and high prices, why anyone uses the dealer for non-warranty work is beyond me. They can't void your warranty because you had an independent shop do your oil change or even if you diy them. I'm pretty sure they gave me 3 free oil change with purchase, and even that price wasn't worth the hassle.

 

[BennieD]

I just unplug and plug up factory module. Bought an extension that makes it much easier to plug it back in

 

[Wolf Island Diver]

I think it’s a good idea to unmarry and remove the Tazer occasionally regardless. I’ve noticed my Truck gets flakier over time and removing and reinstalling the Tazer seems to help. For example, over time a number of Tazer functions stop working properly, like the license plate light blanking (which I really like) or remote start passenger seat heating, or they seem to cause weird behavior, like the fob activated backup lights coming on at the wrong time. By the way, some features never have worked correctly. Winch mode has always been too flaky to use or just not worked. Any of the features that activate brakes have never worked. I can’t remember all of the button activated live features, but none of them have ever worked properly for me. I know or suspect that the diesel seems to be a little bit different in that respect, so YMMV.

I can’t say for sure every time, but it seems like every time I’ve taken my truck to the dealership, they’ve claimed that there tons of error codes saved in memory that they had to clear and couldn’t understand why they were there. But they were codes in absence of other symptoms. I’m not surprised given my running the Tazer and the trucks overall flaky CANBus electronics. To me the computer system is this vehicles weak link and adding a Tazer doesn’t help that.

I wouldn’t risk taking my truck in with a Tazer married. It’s not just about warranty risk. It’s a courtesy to the techs that the truck is delivered in a state that they can work on it and doesn’t cause them to have to troubleshoot something they’re unaware was caused by our running hackish aftermarket shit. And let’s be clear. A Tazer is hacking tool by definition.

 

[robinja]

Warranty work would be the only time the dealer would ever touch either of our Jeeps. The wife's 2022 JLUR is at 39k miles and has never been back. My 2023 JTM is at 26k and hasn't seen the dealer since I bought it either. They are known for bad service and high prices, why anyone uses the dealer for non-warranty work is beyond me. They can't void your warranty because you had an independent shop do your oil change or even if you diy them. I'm pretty sure they gave me 3 free oil change with purchase, and even that price wasn't worth the hassle.

Sadly, this internet and this forum are full of complaints that warranty work was not being covered because owner did X outside of the Jeep network . There are many 'stealerships' out there.

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