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Bestop sunrider not flush

Julio13

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I recently installed a Bestop sunrider on my 2025 gladiator I noticed that it sits higher on the passengers side . Is there any fix or has anyone experienced same thing?

Jeep Gladiator Bestop sunrider not flush IMG_3075


Jeep Gladiator Bestop sunrider not flush IMG_3074
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Mine does the exact same thing. I also notice that the latch on the passenger side swings MUCH easier than the driver side - so I assume it could be related to a latch adjustment of some sort? I haven't really tried to mess with it yet since it's still water tight.
 
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Julio13

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Mine does the exact same thing. I also notice that the latch on the passenger side swings MUCH easier than the driver side - so I assume it could be related to a latch adjustment of some sort? I haven't really tried to mess with it yet since it's still water tight.
Ok I feel a little better I’m not the only one thank you for the info
 

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Hi there! I'm glad to see that you went with our Sunrider for your Gladiator and we are sorry to hear about your ongoing issue. What you’re describing sounds like it could be related to the latch. We can take care of that for you and get you some new latches!

Just reach out to our Customer Service team by filling out this form: https://www.bestop.com/help/warranty-information/. Make sure to include your proof of purchase and shipping address, and we’ll get a replacement latch sent out to you.
 

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ShadowsPapa

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LOL - yeah, they are responding to someone, just not me.
Mine isn't a latch issue, although because of the bad fit, the latches aren't quite right either.

I recently installed a Bestop sunrider on my 2025 gladiator I noticed that it sits higher on the passengers side . Is there any fix or has anyone experienced same thing?

IMG_3075.webp


IMG_3074.webp
Would love to see pictures of how your sunrider fits along the tops of the doors, especially the RIGHT door, and if the seals get crushed down.
I've been fighting mine for 6 months and Bestop finally just stopped communicating with me totally.
The mucket seals should sit nice and flat and not get crushed and the sides of the sunrider should sit parallel or even with the tops of the doors.
 

JonMN

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If there is no water or air leak I would not worry about it. If you want to adjust the clamp force, there are two Torx screws you can loosen to move the latch receiver. Just a FYI, moving this also affects the fit of the Freedom panel, so you might decide to move them back later. It's easy, I have done this with my Bestop. (Which I like a lot)

Here is a photo I found over on the Wrangler site. The two screws are T40s, I think. The white pin is on the Freedom panel and is what aligns the panel front to back. (There is not a pin like this on the Bestop, of course):
Jeep Gladiator Bestop sunrider not flush 1762350619061-h2
 

ShadowsPapa

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If there is no water or air leak I would not worry about it. If you want to adjust the clamps, there are two Torx screws you can loosen to move the latch receiver. Just a FYI, moving this also affects the fit of the Freedom panel, so you might decide to move them back later. It's easy, I have done this with my Bestop. (Which I like a lot)

Here is a photo I found over on the Wrangler site. The two screws are T40s, I think. The white pin is on the Freedom panel and is what aligns the panel front to back. (There is not a pin like this on the Bestop, of course):
1762350619061-h2.webp
Not advised. Even Bestop says this should not be needed. The top should rest evenly in the windshield header seal without relying on clamps to even it out. Looks to me like I'm not the only one having fitment issues.

Would love to see pics of the sides. I'd bet the top you love so much is a crappy fit but you look past that part.
 

JonMN

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Not advised. Even Bestop says this should not be needed. The top should rest evenly in the windshield header seal without relying on clamps to even it out. Looks to me like I'm not the only one having fitment issues.

Would love to see pics of the sides. I'd bet the top you love so much is a crappy fit but you look past that part.
Yes, I do like it. Adjusting these two clamps is trivial. I don't care the the Mucket flaps need to be tucked up rather than down. After a couple seasons there is no damage on them, as there is enough clearance that the top does not crush them. I am also the type the likes to tweak things until I am happy, so just keep fiddling until I like it. Pros out-way the cons on this one.
 

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Yes, I do like it. Adjusting these two clamps is trivial. I don't care the the Mucket flaps need to be tucked up rather than down. After a couple seasons there is no damage on them, as there is enough clearance that the top does not crush them. I am also the type the likes to tweak things until I am happy, so just keep fiddling until I like it. Pros out-way the cons on this one.
You accepting a crap fit are one reason it's never been fixed. And I guess you don't understand what those seals are for. Thanks for giving Bestop a pass on a crappy fit instead of doing things right
 

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JonMN

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You accepting a crap fit are one reason it's never been fixed. And I guess you don't understand what those seals are for. Thanks for giving Bestop a pass on a crappy fit instead of doing things right
Actually, I do.
 
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Julio13

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Hi there! I'm glad to see that you went with our Sunrider for your Gladiator and we are sorry to hear about your ongoing issue. What you’re describing sounds like it could be related to the latch. We can take care of that for you and get you some new latches!

Just reach out to our Customer Service team by filling out this form: https://www.bestop.com/help/warranty-information/. Make sure to include your proof of purchase and shipping address, and we’ll get a replacement latch sent out to you.
I tried reaching out to customer service but it’s no help since I don’t have proof of purchase they basically say they can’t help
 

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I tried reaching out to customer service but it’s no help since I don’t have proof of purchase they basically say they can’t help
Did you buy directly from them, or from some other retailer online, or through some other source?
Almost every seller these days keeps some sort of records of customer sales. I can go back years with some vendors and find records of my purchases.

Their customer support appears to be one person who also does their social media and marketing presences.
 
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Julio13

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ShadowsPapa

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Hmmm, well, there goes that.

I bought mine with the Jeep so it's an option but they are going back and forth with blame - in my case, Jeep is the culprit.
I think if I could get Jeep to step up and pay Bestop for a couple of parts, mine might get resolved. (since the issue seems to appear the Jeep itself is out of specs)
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