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Cracked Windshield Club

Moonridge

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Hayden
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Wasn't there something about Jeep using gorilla glass for their windshields? Thought it was stronger because of this.
There is a Gorilla Glass upgrade for JKs it's not out for the JL yet.
 

JeepCares

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JeepCares
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Just like wranglers, going to have issues. Got a massive crack out of nowhere, don't see a rock chip. Dealer says backorder till August and not under warranty. $600 plus install
Hi 2020Jeep,
We regret to hear about your experience and would like to have this documented and looked into further. Please send our team a private message with you VIN and a picture of your windshield!
Alex
Jeep Social Care Specialist
 

lucky7t

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17 JK Rubicon 4dr, 15 JK Sport 4dr
Hi 2020Jeep,
We regret to hear about your experience and would like to have this documented and looked into further. Please send our team a private message with you VIN and a picture of your windshield!
Alex
Jeep Social Care Specialist
Boom! Out of nowhere flies in Jeep cares. Thank you for commenting here and helping
 

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terrordbn

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Aaron
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Saint Charles, MO
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2013 Jeep Wrangler Unlimited Freedom Edition, 2020 Jeep Granite Crystal Gladiator Launch Edition (on order)
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Hi 2020Jeep,
We regret to hear about your experience and would like to have this documented and looked into further. Please send our team a private message with you VIN and a picture of your windshield!
Alex
Jeep Social Care Specialist
This is what I like to see!! At a minimum, Jeep is going to dig into this issue and work with the owner.

Makes me all giddy inside to be a Jeep owner! ;)

Aaron
 

lucky7t

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17 JK Rubicon 4dr, 15 JK Sport 4dr
In addition to my comment about Jeep cares I will add that when I ordered my rubicon jk hard rock I noticed my console lid didn’t have the stitching . They stepped up for me
 

Sgt Beavis

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Wrangler UL Unlimited Sport S
Just like wranglers, going to have issues. Got a massive crack out of nowhere, don't see a rock chip. Dealer says backorder till August and not under warranty. $600 plus install
1. Get used to it. I'm about to put the 3rd windshield on my JLU.
2. Isn't the Gladiator's windshield the exact same thing as the Wrangler's? How does the dealer figure it's on backorder. I checked with mine last week and I could replace my JLU's windshield tomorrow if I want.
3. If you can wait for the Gorilla Glass version, then keep waiting.

Also, just a reminder to everyone, if you get a chip on your windshield, get a piece of clear tape and cover it immediately. Chips become cracks because water gets in there and expands as it gets heated by the sun. My wife's JLU has three chips but none have become cracks yet because of the tape.
 

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RedTRex

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1. Get used to it. I'm about to put the 3rd windshield on my JLU.
2. Isn't the Gladiator's windshield the exact same thing as the Wrangler's? How does the dealer figure it's on backorder. I checked with mine last week and I could replace my JLU's windshield tomorrow if I want.
3. If you can wait for the Gorilla Glass version, then keep waiting.

Also, just a reminder to everyone, if you get a chip on your windshield, get a piece of clear tape and cover it immediately. Chips become cracks because water gets in there and expands as it gets heated by the sun. My wife's JLU has three chips but none have become cracks yet because of the tape.
Yes sir, should be same same
 
OP
OP

2020Jeep

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Alex
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Northern VA
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2020 Gladiator
Hi 2020Jeep,
We regret to hear about your experience and would like to have this documented and looked into further. Please send our team a private message with you VIN and a picture of your windshield!
Alex
Jeep Social Care Specialist
Pic and vin sent. Thanks
 
OP
OP

2020Jeep

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Alex
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2020 Gladiator
1. Get used to it. I'm about to put the 3rd windshield on my JLU.
2. Isn't the Gladiator's windshield the exact same thing as the Wrangler's? How does the dealer figure it's on backorder. I checked with mine last week and I could replace my JLU's windshield tomorrow if I want.
3. If you can wait for the Gorilla Glass version, then keep waiting.

Also, just a reminder to everyone, if you get a chip on your windshield, get a piece of clear tape and cover it immediately. Chips become cracks because water gets in there and expands as it gets heated by the sun. My wife's JLU has three chips but none have become cracks yet because of the tape.
Called 2 dealers and on back order on quadratrec it says preorder so they don’t have either. Mine has acoustic and all the nanny features which maybe why
 

RedTRex

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Called 2 dealers and on back order on quadratrec it says preorder so they don’t have either. Mine has acoustic and all the nanny features which maybe why
Probably right but what a bummer...….windshield should not crack on a new vehicle.
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