Gladiator Window Sticker and Build Sheet Order Tracking

[PropWash]

Still no update on mine.

That said, my dealer has a black LE on the lot right now. (Hayes Jeep in Kalamazoo, MI)

They are asking sticker, but I bet they would work with me in it (or I suppose anyone for that matter).

 

[STEELCITYDJ87]

Jeep Chat informed me twice yesterday that I am in E status. The tracker nor my dealer can confirm this. They both tell me they show I am still in D1.

Has anyone here seen this or know how I can confirm? My gut tells me to believe my dealer.

@Braunsemail - when you say "Jeep Chat", what are you referencing?

I ordered my JTR thru Travis at Tri-City

 

[Braunsemail]

@Braunsemail - when you say "Jeep Chat", what are you referencing?

I ordered my JTR thru Travis at Tri-City

http://fcacommunity.force.com/Jeep/S/knowledge

 

[JeepCares]

@JeepCares may I ask why Los Angeles delivery takes 3-4 weeks on the rail? Delivery date keep on changing from 1 week to 2 weeks to 3 weeks to 4 weeks now? Seem like its stuck in one hub for a few days before it goes to another hub? #KZTforever !

Hi Rover_boy,
Our team is unable to track the exact location once your vehicle has left the plant. Good news is, your Gladiator is making your way to you! We know this is an exciting time and look forward to seeing pictures of your new Gladiator!
Alex
Jeep Social Care Specialist

 

[PropWash]

I called and spoke with somebody at FCA, they were going to call me back with an update today, but apparently they did not get the information because I did not hear from them.

Additionally my sales person has messages into our regional FCA rep for some kind of update as to what’s going on, and he is not returning his messages either.

I understand launches are messy, But the lack of communication is maddening

 

[Braunsemail]

I called the information line just now. They initially came back with D1 status, just like my dealer did yesterday. She said her system my not have updated itself and she could check the other system in the plant if I would hold for another minute. Before I let her check I shared the information I got from the chat line yesterday and the E status they gave me.

She came back with F status and said the systems are not updating fast enough with production.

Hope this gives many of you some hope that you orders are progressing.

I called and spoke with somebody at FCA, they were going to call me back with an update today, but apparently they did not get the information because I did not hear from them.

Additionally my sales person has messages into our regional FCA rep for some kind of update as to what’s going on, and he is not returning his messages either.

I understand launches are messy, But the lack of communication is maddening

Good Communication would make a lot of FCA’s problems go away.

Most of their customers would be fine waiting if they weren’t kept in the dark.

 

[PropWash]

Has anyone received an order with a dual-top option?

Today the FCA rep on the phone told me its waiting on a part. Could NOT tell me what part its waiting for.

 

[MBoss48]

I ordered my Black LE on 4/6. Went to D status 5/1 then around June 5th it was KZ S and I got the Build sheet on June 7th and got my sticker and it went to KZT status. As of Monday it was still sitting in a rail yard in OH. Tentatively it’s supposed to be in Sugarland, Texas on Monday which is about an hour from my dealership so I hope it gets here by the 21st I really want to take it on a camping trip out to the Frio River and I’m just tired of WAITING !!!!

 

[Braunsemail]

I ordered my Black LE on 4/6. Went to D status 5/1 then around June 5th it was KZ S and I got the Build sheet on June 7th and got my sticker and it went to KZT status. As of Monday it was still sitting in a rail yard in OH. Tentatively it’s supposed to be in Sugarland, Texas on Monday which is about an hour from my dealership so I hope it gets here by the 21st I really want to take it on a camping trip out to the Frio River and I’m just tired of WAITING !!!!

Waiting and Hoping for the same in Beaumont.

 

[Jimmoiv]

I'm in kz. Got my sticker yesterday. Dealer said they can now track it

 

[Bruski51]

Has anyone received an order with a dual-top option?

Today the FCA rep on the phone told me its waiting on a part. Could NOT tell me what part its waiting for.

I have dual top also. I just checked again and was told I'm JB then final inspection and shipping. Give it about a week.

 

[Chance_P]

Went KZM overnight!

Ordered may 15
KZ June 5

 

[megamucho]

@JAY looks like the update service has stopped again? Last update about 12hrs ago.

 

[Braunsemail]

Does anyone know what stage your in when you have a build sheet or equipment list from the servlet self service site?

 

[Jimmoiv]

Does anyone know what stage your in when you have a build sheet or equipment list from the servlet self service site?

Mine showed up basically after the build was completed. Maybe late in the build process. My signature had the timeline I experienced