RichFFEMT67
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Submitted a email to Jeep cares about a body mount issue..... Haven't heard a word from them.... Must be still COVID related delays....
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sharpsicle
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Do you have an open warranty case in process? If you don't have a dealer looking at it or a case number to give them, they won't be able to do much. You need to already be working with a dealership to really get anything from them. They are a facilitation service, they aren't the warranty department. When you get a response it'll be something along the lines of "we recommend you take this to your local dealer to begin the process".
RichFFEMT67
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Yea dealer told me that they cannot fix the issue. Take it to the body shop. Its a know defect with the welds and body nuts breaking free. And don't tell me I can mod my Jeep LOL....
JeepCares
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Thanks for the tag, am1978.
Have you brought your concerns to the attention of a dealership yet, RichFFEMT67? If so and you need our support while there, send us a private message.
Kate
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