Iyaz
New Member
Went in for an oil change found out I have a right rear axle seal leaking. 2021 gladiator willys with buid date of 12-20
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I have no idea on the inner workings.Man, I don't know how you managed to get them to do that, but I've been waiting on an axle since 8/9 and just got my 5th date delay to 10/11. That's with Jeep Care involved.
I rather keep the dealerships loaner because they will get tired of me having their loaner and work harder to get my Jeep fixed. As far as not forget about me. There will be more of an urgency.Update from my dealer visit.
Confirmed leaking axle seal. Confirmed new axle shaft is needed.
Part was ordered - service department told me it was backordered and there was absolutely no eta given.
Told it was safe to drive but since they have no timeline want me to stop by about once a month and have them double check the fluid level. Supposedly they topped it off today after confirming the leak.
Eh. If the part was sitting there and waiting to go I might agree with that. However it is not their fault they can't get an ETA. They can't magically make one get made, and I understand there could be hundreds of other JTs waiting in front of me. Is what it is.I rather keep the dealerships loaner because they will get tired of me having their loaner and work harder to get my Jeep fixed. As far as not forget about me. There will be more of an urgency.
Trust is a word I can't use since I've never been to this dealer before and I don't know them. Looks like the difference between our situations, unfortunately for me.Eh. If the part was sitting there and waiting to go I might agree with that. However it is not their fault they can't get an ETA. They can't magically make one get made, and I understand there could be hundreds of other JTs waiting in front of me. Is what it is.
The leak is minor enough there's no pooling. They have the order in. They have offered to continually check it. I still have to pay for my truck even if it sits in their lot.
My dealer has always been great. I trust them to tell me when the part comes in, and and am much happier to keep driving the JT then sit in a rental. Rentals are a hassle to me.
Sorry to hear yours is having so many difficulties. I've learned on this forum I apparently have one of the few good dealers right near me.Trust is a word I can't use since I've never been to this dealer before and I don't know them. Looks like the difference between our situations, unfortunately for me.
I will have to ask them for it the next time I am in, if I can get it then I will share it.Get a copy of the TSB as first I've heard.