ORACLElights
Peak Sponsor (Level 2)
- Joined
- Dec 29, 2019
- Threads
- 246
- Messages
- 1,336
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- 2,035
- Location
- Metairie, LA
- Website
- www.oraclelights.com
- Vehicle(s)
- Jeep Gladiator
- Occupation
- Automotive LED Manufacturer
- Thread starter
- #76
Hello! I am sorry to hear you feel that way, and we certainly did not intend for that.I was in touch with @ORACLElights today and a few weeks ago. The ship date continues to slip. I was told today my ship date is estimated (not guaranteed) as Dec-24th, therefore, no Christmas delivery. My frustration is we can all go on-line and see other Oracle dealers are offering the same deal today that we got on the forum months ago. Yet, months ago all of our credit cards were charged to offset the fabrication cost of the skid plate. I can say I will never finance another Oracle production run. I feel "used" as a Forum member to see the same deal now available to the general public and still have delivery delays. I hope this product is as great as claimed. I am just disappionted in how we were used/charged as a Forum.
The groupbuy is a first come first serve benefit. Meaning anyone paying ahead of time will get this item before any other dealer or online store. We have limited quantities since its a new product, but as a group buy member you will get allocated first!
Regarding the delay in the product we are actively working to update you on this and doing our best to get this expedited. I believe we all know about the supply chain issues, as it is stated that the date can change in the group buy messaging.
Nevertheless I understand your frustration and know that we are doing our best to get this out earlier then the date shared with you.
Thank you for your patience and I hope we can continue to assist you in the future!
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