ORACLElights
Peak Sponsor (Level 2)
- Joined
- Dec 29, 2019
- Threads
- 401
- Messages
- 1,907
- Reaction score
- 2,419
- Location
- Metairie, LA
- Website
- www.oraclelights.com
- Vehicle(s)
- Jeep Gladiator
- Occupation
- Automotive LED Manufacturer
Hello! Sorry to see that happened, as mentioned by others in the thread, this most likely happened in shipping, as we do QC these before they leave our warehouse.So, I have a dislike of the shoebox looking rear taillight on the Gladiator. I bought Oracles flush mount set. Upon being delivered I opened the box to inspect the pieces and found that the positive wire on one of the ballasts was broken at the solder point. While I appreciate that Oracle does in fact solder the wires, their quality control must leave much to be desired. Someone actually put the broken piece in the box.
I admit that I’m a little impatient. It was this past weekend and being a holiday no one at Quadratech or Oracle was available. I left messages, sent pictures, asked for a new harness to replace the broken one. Then like I said, I’m impatient. So I resoldered the broken wire to the resistor. I installed my lights and everything works fine and I like the look.
What kind of problems has anyone had with these aftermarket light fixtures? If they put a visibly broken piece into the box for shipping I worry about the quality of the part. As you know these led lights are not cheap.![]()
If this is working now from your re solder, great! However, we are happy to replace this if still needed.
Please let me know how we can help, and we are happy to do so!
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