Quadratec Discount?

[cranbiz]

Northridge has become my go to now. Quadratec has become XT in the way they are treating their customers and what used to be great CS is now crap.

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[Hootbro]

Seriously? Wheels and tires don't ship freight. I've received wheels and tires through UPS several times and never paid shipping. Adding that $71 shipping charge made my decision for me.

If you buy a package of them mounted, they will ship freight.

 

[Rockabillyroy]

@Quadratec , is the forum discount no longer attached to our accounts? I tried a few different items and no longer see the discount at checkout.

Thanks

 

[Quadratec]

@Quadratec , is the forum discount no longer attached to our accounts? I tried a few different items and no longer see the discount at checkout.

Thanks

Good morning,

Our apologies for the delay in response on this one! We do offer a discount to forum members. Once it is placed on your account, you are all set to go for future purchases as well! However, the discount does not apply at your checkout screen, only upon final invoicing once the order makes it into our system and is prepared for shipment! The discount will be reflected on that final invoice.

Hope this helps! If you have a specific order you'd like to check, please send us a private message with those order details and I'd be happy to look further into that for you!

Hope you have a great rest of your day!
Ice

 

[406to417]

Good morning,

Our apologies for the delay in response on this one! We do offer a discount to forum members. Once it is placed on your account, you are all set to go for future purchases as well! However, the discount does not apply at your checkout screen, only upon final invoicing once the order makes it into our system and is prepared for shipment! The discount will be reflected on that final invoice.

Hope this helps! If you have a specific order you'd like to check, please send us a private message with those order details and I'd be happy to look further into that for you!

Hope you have a great rest of your day!
Ice

How do you get the discount? Wish I had known. I've ordered several things from Quadratec lately.

 

[MikeNH]

I’ve been chasing the discount reimbursement for weeks now with no results. Not impressed. When I had my JK the response from these folks on that forum was super fast. They’re not the company they once were.

 

[Splenda]

I ordered their JL-LMB light brackets from them last year, and I never could get them to respond to my requests about a discount. Fortunately, the item I was only $130. It was actually one of the first mods I did to my Gladiator, and it isn't even installed any more. I've spent thousands of dollars with other vendors, and I have avoided them based on what I perceived as bad customer service. I've added them to my list of vendors to avoid.

 

[MikeNH]

I ordered their JL-LMB light brackets from them last year, and I never could get them to respond to my requests about a discount. Fortunately, the item I was only $130. It was actually one of the first mods I did to my Gladiator, and it isn't even installed any more. I've spent thousands of dollars with other vendors, and I have avoided them based on what I perceived as bad customer service. I've added them to my list of vendors to avoid.

The refund posted oddly enough not long after my post. It was for the engine skid they sell which is like $430 so $20-something seemed worth chasing. I missed in the details that they don't recommend re-installing the t-case skid when you install their engine skid so I guess I'm committed to buying the t-case one too. Hoping to finally toss the skid on this weekend and I'll see how the OE transfer case skid fits, if at all. The construction of their skid plate seems decent. Made in Kazakhstan of all places.

 

[Bucephalus]

I've had nothing but good experiences with Quadratec.

 

[Heater]

Good morning,

Our apologies for the delay in response on this one! We do offer a discount to forum members. Once it is placed on your account, you are all set to go for future purchases as well! However, the discount does not apply at your checkout screen, only upon final invoicing once the order makes it into our system and is prepared for shipment! The discount will be reflected on that final invoice.

Hope this helps! If you have a specific order you'd like to check, please send us a private message with those order details and I'd be happy to look further into that for you!

Hope you have a great rest of your day!
Ice

I called to get a military discount today, per the military and first responders discount page, and was on hold for over forty minutes. I called another customer service number and was told it was after hours. This was at 1600 CT. The Quadratec sites shows hours until 1900 ET M-TH. How do I get either a military discount or forum member discount? I went ahead and placed my order since the item I want is typically out of stock. Is there a way to get the discount applied retroactively to my invoice? Thanks.

 

[azmojave]

@Quadratec

Maybe they’ll respond here

 

[Frank from Quadratec]

I called to get a military discount today, per the military and first responders discount page, and was on hold for over forty minutes. I called another customer service number and was told it was after hours. This was at 1600 CT. The Quadratec sites shows hours until 1900 ET M-TH. How do I get either a military discount or forum member discount? I went ahead and placed my order since the item I want is typically out of stock. Is there a way to get the discount applied retroactively to my invoice? Thanks.

@Heater , I am sorry for your experience. Can you please message me your order # and I will reach out to Customer Service.

 

[Heater]

@Heater , I am sorry for your experience. Can you please message me your order # and I will reach out to Customer Service.

It’s all good. I contacted customer service a couple of days after I posted this and they gave me the military discount. The number shown on the site to get the military discount had me on hold for over forty minutes? I called back on the customer service number for current orders and they gave me the discount. Thanks.

 

[Frank from Quadratec]

It’s all good. I contacted customer service a couple of days after I posted this and they gave me the military discount. The number shown on the site to get the military discount had me on hold for over forty minutes? I called back on the customer service number for current orders and they gave me the discount. Thanks.

Good to hear @Heater , I will let management know of this. I apologize again for the hassle. Have a great day and thank you for your service.

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