Recall # 21D - Anyone completed recall process for electric hydraulic power steering pump?

[RudeJeepin]

Using the information on here, I've checked 3 and all 3 are good to go.
Ours will eventually get checked by a dealer when I have the time to take them in. For now, I guess we're safe to park next to each other.

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[VladtheGlad]

Vlad the Glad checked-out all good this morning. They directed me into the express lane and I was done in 45 minutes with a full inspection and paperwork for Vlad's file. Every service visit should be this nice.

My Official Mopar site link for Vlad's records was updated today showing the recall has been "checked off" and the recall is completed. We're GOOD!

 

[Rockmonkey]

Took mine to dealer on 7/15 for inspection all is good no need for new plug ( at this time) so time will tell but I’ve noticed no problems and over 50k on millage

 

[Rusty PW]

I got my recall letter in the mail today. It's telling me to make an appointment now with the dealership.

 

[PixelWelder]

I just dropped mine off. When I made the appointment last week the dealership said they would get the parts, today when I dropped it off they said today is just an inspection to see if it needs the parts. I really don't trust the dealerships around me and hope this can go okay.

 

[vacaedzzr1200]

Got my recall letter and have an appointment this Thursday at the dealer.

 

[SaiintNick]

Well the service guy came to my house today and did the inspection, says I have no issue. So if my Gladiator burns down now, it's on Jeep

My dealership took 9 hours to inspect mine.

 

[SaiintNick]

I just dropped mine off. When I made the appointment last week the dealership said they would get the parts, today when I dropped it off they said today is just an inspection to see if it needs the parts. I really don't trust the dealerships around me and hope this can go okay.

Which dealership in Utah?

 

[WhiteWillys]

My dealership took 9 hours to inspect mine.

WOW, Mine came to my house and was done in less than an hour. Sorry yours took so long

 

[Janster]

My Dealership just contacted me, saying they have the parts and want to send a tech to my house to do the repair this Friday 7/17. I said OK, we will see .

Seriously?? OMG....That's awesome!!!
I'd love to have them come to the house!!!
From a business perspective, that's pretty smart. Prevents the techs from sitting on their asses at the dealership!
Keep us posted!

 

[DylanM]

My dealership took 9 hours to inspect mine.

For about eight and half of those hours your truck sat untouched and ignored. The inspection itself takes twenty minutes, tops. Factor in time to check the vehicle in, update things in the system for the recall, move it in and out of the bay etc, and the whole process should take an hour at most.

 

[Janster]

I got the notification in the mail the other day. The hubby accidentally ripped it in half thinking it was junk mail. It almost went into the trash!!!

I gotta call my dealership tomorrow. The place I bought the JT from is 30 minutes away and I don't like our local one. I'll see if we can do a 'drop off' and somehow pickup the next day before they close. Ugh....

 

[SaiintNick]

For about eight and half of those hours your truck sat untouched and ignored. The inspection itself takes twenty minutes, tops. Factor in time to check the vehicle in, update things in the system for the recall, move it in and out of the bay etc, and the whole process should take an hour at most.

Well at least it finally was parked inside away from the surface of the sun where I live. It probably could have used a break.

 

[SaiintNick]

WOW, Mine came to my house and was done in less than an hour. Sorry yours took so long

Then the guy told me my loose rearview mirror parts were on backorder and could take months. I'm sure in those other 8.5 hours they could have figured out why my back up camera goes black 50% of the time. Instead he says he will need way more time and possibly have to tear apart the dash. Nope. I will just go without.

 

[Bruticus Maximus]

Got mine done. Dropped off at 7am. 1st one there. I see the tech pulling my truck into the bay and getting started on it as I checked in with the service advisor. I get a text as I am leaving the dealer that they have started work and will text again when finished or with updates. At 1pm I text back asking if it is ready yet. I am told they "are just wrapping up the paperwork", and to come on down. Inspection was just 0.3 hours on the invoice, but they had it for six hours. Typical dealer customer service here.

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