Service writer says "we don't recommend or do 5 tire rotations"

[ShadowsPapa]

I was waiting on the third oil change after explaining to the service writer that it only takes 5 quarts. The service writer walks up to me in the waiting room and tells me I was right and hands me a print out of their official procedure that confirms it only takes 5 quarts. He also tells me that he made sure the techs knew to only use 5 quarts. When I got home, I found that it was still over filled.

I wonder if maybe the ESS friendly upgraded 3.6L may intentionally drain oil slower and the additional residual oil in the engine is what is putting oil changes over capacity.

Food for thought - how much over is it would be the question I'd have......

Sponsored

 

[DeepInDebt]

where's this guy getting "we don't do that" and "it's not recommended and hasn't been for years" bit??.

I was at my local Jeep dealership this morning and asked the service writer this question. He said some dealerships don't like to rotate in the spare because you have to resync the pressure sensors, and sometimes the spare doesn't have a working one, or the wear and tear on the spare is way off from what's in rotation now. However, since their dealership rotates all 5 with every oil change they all wear the same and they make sure the spare is always a balanced, properly inflated tire.

So, it sounds like a dealership policy, as opposed to a tire or vehicle manufacturer requirement. Either that or your service writer is a dink.

 

[ShadowsPapa]

I was at my local Jeep dealership this morning and asked the service writer this question. He said some dealerships don't like to rotate in the spare because you have to resync the pressure sensors, and sometimes the spare doesn't have a working one, or the wear and tear on the spare is way off from what's in rotation now. However, since their dealership rotates all 5 with every oil change they all wear the same and they make sure the spare is always a balanced, properly inflated tire.

So, it sounds like a dealership policy, as opposed to a tire or vehicle manufacturer requirement. Either that or your service writer is a dink.

LOL - I vote for the last after my experiences with him on other stuff. (and the guy that sits next to him, too - uconnect things there - what a ding-dong, didn't know the differences between RESET and UPDATE)
I suspect it's a "we don't want to because it's so much work compared to what we charge for it" thing.

 

[spazzyfry123]

A related but off topic question... For those that do five tire rotations with a matching wheel for the spare, how do you mount your fifth wheel? Do you put pretty side to the ground or to the bed?

I just got my tire mounted to the matching wheel and figured pretty side up to avoid road debris from scratching it up, but will the face also get scratched on whatever is on the bed side? Unsure which would be considered the lesser of the two evils.

 

[Mr._Bill]

A related but off topic question... For those that do five tire rotations with a matching wheel for the spare, how do you mount your fifth wheel? Do you put pretty side to the ground or to the bed?

I just got my tire mounted to the matching wheel and figured pretty side up to avoid road debris from scratching it up, but will the face also get scratched on whatever is on the bed side? Unsure which would be considered the lesser of the two evils.

Get a foam pad or moving blanket, put it over the tire, and mount it pretty side up.

 

[salvino]

And I'm like - what did you say? We used to do that all the time with full sized spares.
He said "and the recommendation to stop doing that came out several years ago, it's not recommended"
So wanting to make sure I'm not Rip VanWinkle or something, and slept through some big notice that 5 tire rotations are bad (and that's exactly what he implied) I checked - ok, what did I miss.
Nope, Cooper, tirebuyer, tirerack, and others, still show it and still say "it's good for 4 wheel drive and all wheel drive when there's wear on the other tires and you need to use the spare"
So what the heck - where's this guy getting "we don't do that" and "it's not recommended and hasn't been for years" bit??
When he said that I thought - good grief, why, what's the harm? It's GOOD, IMO - you use 5 tires over their age, not 4, you keep wear of the spare the same as the others for LIMITED SLIP differentials and others, and - what could it possibly hurt?

Other than the extra labor and them not wanting to do it for the flat rate tire rotation charge - what possible logic could there by for not doing it?

I have a matching Overland rim and plan on doing it when I get them swapped (he said it would cost $40 for them to swap rims on my JT, put the spare on the new wheel.)
Oh, he also said "but is it the SAME SIZE rim" - I felt like DUH - I told him twice it was a matching rim from a JT OVerland,
And again he said - but is it the same size? I wanted to say "YES, DAMN IT - it's off another JT OVERLAND - what the hell size WOULD it be?" but didn't.

Man, I give up on these stupid dealers.

I am at Jim Click Jeep in Tucson. They’re doing the first Wave tire rotation. I pulled up and asked the service guy to do a 5 tire rotation. He said, “sure thing.” They’re not all bad. Credit where credit is due!

 

[MarineHawk]

So, I had my lift shop do the 5-tire rotation, and now I have the TPMS warning, and the screen showing my front-left tire having no air.

I have five TPMS sensor thingies, one on each wheel.

Question: When I get the dealer to reprogram it so that the Jeep reads the correct four sensors, (1) can they do this remotely, or (2) do they need to open up the tires and touch the sensors? I assume it's the former, but if anyone knows for certain, I would greatly appreciate it.

 

[Hootbro]

So, I had my lift shop do the 5-tire rotation, and now I have the TPMS warning, and the screen showing my front-left tire having no air.

I have five TPMS sensor thingies, one on each wheel.

Question: When I get the dealer to reprogram it so that the Jeep reads the correct four sensors, (1) can they do this remotely, or (2) do they need to open up the tires and touch the sensors? I assume it's the former, but if anyone knows for certain, I would greatly appreciate it.

Could have sworn FCA vehicles by and large went away from specific vehicle programming TPMS sensors and the vehicle radio frequency hub just picks up the TPMS signal when the wheels move and activate the signal.

I have bought replacement wheel and tire sets with already installed sensors and just installed them and went for a short ride before they then synced with the vehicle and showed correct pressure.

Sounds like you either got a dead sensor or a incompatible sensor

 

[MarineHawk]

Could have sworn FCA vehicles by and large went away from specific vehicle programming TPMS sensors and the vehicle radio frequency hub just picks up the TPMS signal when the wheels move and activate the signal.

I have bought replacement wheel and tire sets with already installed sensors and just installed them and went for a short ride before they then synced with the vehicle and showed correct pressure.

Sounds like you either got a dead sensor or a incompatible sensor

I hope you're correct. that was the way it was on my old JKUR. But I recall the Jeep service guy telling me that they had to be manipulated some way when you do the 5-tire rotation (and maybe even 4-tire rotation to show the correct one in the correct place). I also think I read that on here somewhere. But I hope you're correct, and I just have a bad sensor.

The older ones didn't need to spin to relay to the mother board. My friend with a 2011 JKUR took all of his (now older) TPMS sensors out and put them in an air-tight PVC tube, on which he installed sealed caps on the ends and a valve stem in the middle. He was tired of having the TPMS warning going off when he aired down off-road. He kept the tube pressured to 40 PSI, and threw it in the back of the Jeep. Unfortunately, that doesn't work anymore.

 

[salvino]

So, I had my lift shop do the 5-tire rotation, and now I have the TPMS warning, and the screen showing my front-left tire having no air.

I have five TPMS sensor thingies, one on each wheel.

Question: When I get the dealer to reprogram it so that the Jeep reads the correct four sensors, (1) can they do this remotely, or (2) do they need to open up the tires and touch the sensors? I assume it's the former, but if anyone knows for certain, I would greatly appreciate it.

Mine seems to have picked up the spare with no issues. My wheels and tires are not stock.

 

[Hootbro]

I hope you're correct. that was the way it was on my old JKUR. But I recall the Jeep service guy telling me that they had to be manipulated some way when you do the 5-tire rotation (and maybe even 4-tire rotation to show the correct one in the correct place). I also think I read that on here somewhere. But I hope you're correct, and I just have a bad sensor.

The older ones didn't need to spin to relay to the mother board. My friend with a 2011 JKUR took all of his (now older) TPMS sensors out and put them in an air-tight PVC tube, on which he installed sealed caps on the ends and a valve stem in the middle. He was tired of having the TPMS warning going off when he aired down off-road. He kept the tube pressured to 40 PSI, and threw it in the back of the Jeep. Unfortunately, that doesn't work anymore.

You have the Select Fill Tire Alert system? That is the only other variable and understand they have different TPMS sensors and I am not familiar with their theory of operation or if they have to actually be programmed to the vehicle.

 

[MarineHawk]

You have the Select Fill Tire Alert system? That is the only other variable and understand they have different TPMS sensors and I am not familiar with their theory of operation or if they have to actually be programmed to the vehicle.

I do have the SFTA, but have never used it.

 

[spazzyfry123]

A related but off topic question... For those that do five tire rotations with a matching wheel for the spare, how do you mount your fifth wheel? Do you put pretty side to the ground or to the bed?

I just got my tire mounted to the matching wheel and figured pretty side up to avoid road debris from scratching it up, but will the face also get scratched on whatever is on the bed side? Unsure which would be considered the lesser of the two evils.

As a quick FYI, I just mounted my Granite Rubicon wheel pretty side up with no issues. The tire makes contact well before the wheel face. Results may be different with a different (Overland, Sport, etc.) wheel if they have different offsets and dimensions.

 

[ShadowsPapa]

As a quick FYI, I just mounted my Granite Rubicon wheel pretty side up with no issues. The tire makes contact well before the wheel face. Results may be different with a different (Overland, Sport, etc.) wheel if they have different offsets and dimensions.

Offset should be the same.
The Rubicon tire compared to Overland tire is not even 1" difference diameter. Some tire sites suggest it's .7" difference between stock Overland and stock Rubicon. That's pretty minimal.
I need to get a spare Rubicon wheel and tire yet, but if the weather settles, will have the 4 Rubicon tires and wheels I've bought this coming week. (don't feel like making the trip in -5 degree weather especially since I have to take my trailer and secure some other stuff I am getting while picking up the tires)

I guess once I get a spare Rubicon tire and wheel I'll see but it should fit up under there fine.
It makes sense that the tire would make contact first - but you've proven it.

 

[spazzyfry123]

Offset should be the same.
The Rubicon tire compared to Overland tire is not even 1" difference diameter. Some tire sites suggest it's .7" difference between stock Overland and stock Rubicon. That's pretty minimal.
I need to get a spare Rubicon wheel and tire yet, but if the weather settles, will have the 4 Rubicon tires and wheels I've bought this coming week. (don't feel like making the trip in -5 degree weather especially since I have to take my trailer and secure some other stuff I am getting while picking up the tires)

I guess once I get a spare Rubicon tire and wheel I'll see but it should fit up under there fine.
It makes sense that the tire would make contact first - but you've proven it.

I was concerned because there is a brace beneath the winch system for the spare that has a raised (lowered?) height. In looking at it, I expected the bracket to intentionally make the steel spare wheel make contact instead of rubber. I'd say there was about an inch to spare.

Sponsored