UI screen possessed by Satan

[Gliebig]

Random recurring issue popped up again today. Turn the truck on and the screen just starts going nuts....cycling through all the screens and unresponsive to touch controls.
is this a known issue? advice?

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[Jer78]

I have not heard of that one. Is there any moisture on the screen? Grease? Make sure it is clean and dry and if it continues it may be a bad touch screen.

Is it still under warranty?

 

[Gliebig]

I have not heard of that one. Is there any moisture on the screen? Grease? Make sure it is clean and dry and if it continues it may be a bad touch screen.

Is it still under warranty?

I have noticed this happens more frequently on rainy days. I don't even touch it and it goes wild cycling through everything.

 

[Waltzforzizi]

You have a passenger you can't see keeping you company

 

[SRFRAT67]

I have had the same thing happen to mine a couple times, then gets all fuzzy like an old tv with lines through it. it reset once I turned vehicle off but one day was like that all day, of course when I was going to take it in that afternoon it started working and haven't had an issue since

 

[Okie Gladiator]

Man - I'm sorry - that stinks. Happens more on rainy days makes me think it's somewhere in wiring/connections and maybe not the unit itself. Wish I had more to give you than just wishing good luck on getting it figured out and resolved.

 

[Verne]

Random recurring issue popped up again today. Turn the truck on and the screen just starts going nuts....cycling through all the screens and unresponsive to touch controls.
is this a known issue? advice?

By chance did you get it wet by wiping it off this morning? Do you have a screen protector? If you have a protector and wiped it off, sometimes moisture collects around the edges and pools. Causes issues with the touch screen.

 

[Gliebig]

By chance did you get it wet by wiping it off this morning? Do you have a screen protector? If you have a protector and wiped it off, sometimes moisture collects around the edges and pools. Causes issues with the touch screen.

It was going berzerk before I even touched the screen.

 

[MT1]

Moisture/humidity could affect the touchscreen. The 8.4 here had a similar problem. While not really visible in most lighting, the screen had some oil/lotion on it, causing the touchscreen to respond.

 

[Gliebig]

Moisture/humidity could affect the touchscreen. The 8.4 here had a similar problem. While not really visible in most lighting, the screen had some oil/lotion on it, causing the touchscreen to respond.

I'll give it a cleaning/wipedown and see if that helps. Thanks for the suggestion.

 

[Verne]

I'll give it a cleaning/wipedown and see if that helps. Thanks for the suggestion.

I wiped the smudges off of mine one afternoon and leftover moisture made it do as you explain the following day. I dried it off very very well and it gave me no more problems. A lot of humidity can cause issues too especially if you are running your AC and then you decide to open the top on a humid day.

 

[Fkmore]

It sounds like a potential loose grounding issue.

 

[Gliebig]

Cleaned the screen yesterday and no issues since. *knock on wood

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