cug
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- Guido
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- Apr 1, 2023
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- Christchurch, New Zealand
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- #136
Mule Expedition Outfitters Rear Camera Relocation Bracket
When I received the bracket, I was surprised that the camera just didn't fit. Here's the continuation of that.
Be that as it may, I'm returning it and will look for other options. No review, since I don't know what a "good one" would look and work like.
The one comment I can make is that I find it annoying when I call a manufacturer or vendor with an issue and the only way to keep things moving or to get information is to call again and again even when they tell you "email info here and we'll get back to you" or "we'll call you back". It shows disrepect to customers.
When I received the bracket, I was surprised that the camera just didn't fit. Here's the continuation of that.
Okay, had to call Mule again to find out what the problem is: they claim that they changed vendors to produce the bracket and that they got a bad batch with sloppy cutout.So, I don't know how different they can be given that. Especially when I see how far the bracket is off:
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That notch the OEM cutout has is so that the plastic doesn't "ride" on a small plastic ridge when the camera is mounted. Their bracket not only has too big a hole, it als has the wrong shape, at least for the camera that is in my truck, which Mopar claims isn't something very special.
Be that as it may, I'm returning it and will look for other options. No review, since I don't know what a "good one" would look and work like.
The one comment I can make is that I find it annoying when I call a manufacturer or vendor with an issue and the only way to keep things moving or to get information is to call again and again even when they tell you "email info here and we'll get back to you" or "we'll call you back". It shows disrepect to customers.
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