Banging from front end in 4H and 4L

[BanjoBani]

Yes, they did say they would fix it--but aren't saying how or when yet. Hopefully I will know more today.

I have decided that I am "saving" this Jeep from its former life. It needed me LOL.

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[Rusty PW]

You're stuck in the "hurry up and wait" mode. Have to wait to see how things pan out.

 

[BanjoBani]

Talked to them today and it looks like it is going to work out. The major repairs are going to be made by Jeep and then they will look over it again when they get it back. I‘m so glad I tested It before the warranty ran out.

I will post a celebration photo when I get it back

 

[BanjoBani]

You're stuck in the "hurry up and wait" mode. Have to wait to see how things pan out.

lol I’m not being very patient.

 

[Hootbro]

Talked to them today and it looks like it is going to work out. The major repairs are going to be made by Jeep and then they will look over it again when they get it back. I‘m so glad I tested It before the warranty ran out.

I will post a celebration photo when I get it back

Probably going to get a whole complete front axle assembly. Dealership generally do not perform case swaps.

 

[BanjoBani]

Probably going to get a whole complete front axle assembly. Dealership generally do not perform case swaps.

That would b great!

 

[Hootbro]

I am wondering if Jeep is considering it a warranty defect issue or external damage and charging back to CarMax?

 

[BanjoBani]

They told me Jeep is covering the axle issue under warranty and that neither of them found an accident listed on carfax , so it is clean, no accidents. I am sure Jeep saw the bumper though… could be it is hard to say if that caused the axle issue. There is no frame or body damage. Could be unrelated. Both Carmax and Jeep seem to be trying to get the axle fixed — it is just frustrating on my end. I really don’t care that much about the bumper. I just pointed it out because I wondered If it might be connected and I didn’t want them to turn around and say I did it.

 

[aqcjeepGlad]

If the axle is bent I'd think the control arm on that side was likely bent at one time also. I did this exact thing with my JT, I hit a pole with the tire while turning. Missed the bumper but bent the control arm and the axle. After replacing the control arm the Jeep drove the same as it did before hitting the pole. The tire was just ever so slightly back on that side, but you'd never really notice. I took it to a local off road shop for an alignment and they said said the axle was bent, likely right at the FAD. Insurance replaced the complete axle assembly and everything is perfect again. I sometimes wonder if buying a take off axle would be a good idea for any potential damage I do on the trail someday if I get crazy. Then again, how do you know you're not buying someone's old bent axle.
Good Luck

 

[BanjoBani]

If the axle is bent I'd think the control arm on that side was likely bent at one time also. I did this exact thing with my JT, I hit a pole with the tire while turning. Missed the bumper but bent the control arm and the axle. After replacing the control arm the Jeep drove the same as it did before hitting the pole. The tire was just ever so slightly back on that side, but you'd never really notice. I took it to a local off road shop for an alignment and they said said the axle was bent, likely right at the FAD. Insurance replaced the complete axle assembly and everything is perfect again. I sometimes wonder if buying a take off axle would be a good idea for any potential damage I do on the trail someday if I get crazy. Then again, how do you know you're not buying someone's old bent axle.
Good Luck

lol. I’ve watched guys change axles on trails.

Yes I think this is what happened. I did look at the wheel and it was a bit further back in the wheel well on that side. I hope its a good as new when I get it back.

I guess it’s not that unusual to replace an axle.

 

[Hootbro]

I would imagine they are going to do an alignment for any axle change regardless and that will catch anything else that may need addressing. That may add more time though if they have to order arms or any other part.

 

[BanjoBani]

I would imagine they are going to do an alignment for any axle change regardless and that will catch anything else that may need addressing. That may add more time though if they have to order arms or any other part.

That’s good.

 

[Rusty PW]

Find out what all they are replacing.

 

[BanjoBani]

Yes, I will. I will call tomorrow.

 

[BanjoBani]

Find out what all they are replacing.

I ended up calling the Jeep dealership directly, just to ask what the diagnosis was and what parts were ordered. This was bad of me, apparently. It escalated a bit, and now there is an email chain so Carmax can send me information directly.

Anyway, they are either replacing or resealing the oil pan and replacing the differential assembly. Both Jeep and Carmax are going to check the axle to see if the entire thing needs to be replaced, but the differential is on order because it is backordered for 45 days at minimum. because of supply line issues.

I am waiting to hear about a loaner.

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