50 minute install timeI got the same answer today
..allowed to order 1 every 7 days..of course they have none in stock..luckily I was the first to call them.."we'll save one with your name on it when it comes in"
Which dealer was it?I had my appointment last Friday. Dropped it off at 8am. Received the call at 9:45 that it was ready for pickup.
Actually had a very positive experience at this Jeep dealer and plan to use them again if anything else happens.
Troncalli in Cumming. I called them, spoke to a Service Advisor, explained I was part of the recall. They looked up the VIN, ordered the part, and scheduled the service. They also offered a Rental, which I did not take.Which dealer was it?
Good to know! I'll keep this one in mind since I work in Alpharetta. Did you buy your LE there?Troncalli in Cumming. I called them, spoke to a Service Advisor, explained I was part of the recall. They looked up the VIN, ordered the part, and scheduled the service. They also offered a Rental, which I did not take.
I called prior to confirm the part came in. Dropped off at 08:00 and work was completed quickly. All seems good at this point.
I also checked prices on some accessories and they quoted less money than Quadratec on wheels and lift. I was very surprised.
I did not. I bought it out of Tennessee.Good to know! I'll keep this one in mind since I work in Alpharetta. Did you buy your LE there?
Correct me if I am wrong but the way I understand this recall, there is only a 5% suspect defect rate of a given range of those being covered by this recall. Basically 95% of those to probably include you, do not have a bad driveshaft, just the driveshaft is replaced because there is no non-destructive way to inspect.Well my experience did not go well. I go into the dealership to schedule the driveshaft replacement. I was told they can only order one shaft per 7 days and there are 27 in front of me. 6 month wait? They said there was nothing they could do but give me the FCA support 800 number. I call it and the agent said the part is not orderable at this time and that he tried to put an expedite on it. Funny, an expedite on a part that canāt be ordered.
I have driven my share of crappy rides held together with duct tape and zip ties, but this is really irritating. A driveshaft that can seize and separate does not paint a pretty picture at highway speeds with traffic. No parts. The big air bag thing wasnāt as bad. I always considered that as an extra safety feature. The driveshaft is a bit more necessary.
I actually regret this purchase now, it being my worst new vehicle experience ever.
Respectfully, your attitude changes when you have the piece of paper in hand telling you how important it is for the safety of you and your passengers. It mentions nothing of any 5%. It does mentionā... vehicle crash without warning.ā I had a āmehā first impression myself when I first heard of it and found my VIN on the recall list. I did not see then what I have in hand now.Correct me if I am wrong but the way I understand this recall, there is only a 5% suspect defect rate of a given range of those being covered by this recall. Basically 95% of those to probably include you, do not have a bad driveshaft, just the driveshaft is replaced because there is no non-destructive way to inspect.
I get that no one wants to even play with a 5% possibility, it certainly is not an inevitability you will have problems while waiting for the warranty replacement.
I get it, you want reassurance and rectification of the issue yesterday. Obviously that is not going to happen, so you really have no good options here.Respectfully, your attitude changes when you have the piece of paper in hand telling you how important it is for the safety of you and your passengers. It mentions nothing of any 5%. It does mentionā... vehicle crash without warning.ā I had a āmehā first impression myself when I first heard of it and found my VIN on the recall list. I did not see then what I have in hand now.
I grew up a Texas country boy and done too many āhold my beer and watch this.ā stupid things. Iām not a timid fella but I do not like the thought of a driveshaft coming apart in the traffic situations Iām in everyday. Rural driving would bother me much less. Here, too many cars are packed together and driving like it is a video game. Iāve seen vehicles that lost driveshafts before and several did have a horrific end. And my fix is 6 months out, so far out the dealership did not even say they put me on any list?
āPull a shaft from the production line, park that unsold truck until a replacement is available. This recall just pushed me over the top as to the overall dissatisfaction. Iām at that stage in my life where I can buy the toy of my dreams and I really wanted another Jeep truck having owned 3 others. This was a bad purchase experience and now this.
if you really want to know, read on. Itās lengthy, but you did ask.I get it, you want reassurance and rectification of the issue yesterday. Obviously that is not going to happen, so you really have no good options here.
If you do not mind me asking, what was your bad buying experience? Would you be less pissed if it was only the recall that stews your juices?