Prospective buyers beware

[ShadowsPapa]

Jeep is making great strides. It is comical that my 54 year old corvette has a operational HVAC system. Jeep is only 1 step behind.

I have three Jeeps sitting at home - and guess what........ I can't say that there IS a problem. You have a problem and the world is ending and Jeep sucks?

I would hope the HVAC works in that old car considering how simple it is! (and likely not untouched at that)

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[teneck83]

I buy what I want when I want. I've owned AMC, Ford, Chevy, Mopar and more........

I am a professional troubleshooter who has resolved issues over many years - some issues others have failed to resolve for years, by gathering facts, numbers and more. If you can't quantify it, you can't move forward. Otherwise it's all guess-work at best.
To fix any issue takes systematic and logical work.
You won't get MOPAR's attention unless you change to a more logical stance.

agreed. There is a thread generated to just that. ALEX from JeepCare has this on his priority list. It’s very interesting that some owners accept mediocrity. “Eh, it’s a Jeep and I’ll buy it no matter if it has problems or not”. We can carry on with statistics and ask ourselves why some manufacturers fail to hit production goals and lose to the competition. Ex: overall sales Tacoma vs Gladiator. Or keep it within the USA, Colorado vs Gladiator.

sales numbers are directly correlated to quality and reliability. Ever wonder why every other car on the road is a Toyota Corolla?

Because a product is made is America it does not mean superiority in craftsman ship.
Statistically speaking.

 

[teneck83]

Continue to attack me on this thread. It is prime entertainment at the very least. Cash outlay isn’t a factor, having expectations simply is something to consider. Expecting air to blow cold when 63 degrees is selected is too much to ask. Never thought in 2019 expectations could be so high

 

[ShadowsPapa]

sales numbers are directly correlated to quality and reliability. Ever wonder why every other car on the road is a Toyota Corolla?

.

Yeah, right. Funny thing is, that's not true and "Madison Avenue" has proven that.
Funny thing - your Corolla thing must be regional - don't see very many of them at all around here.
Sales is more than reliability. Yes, it's used in marketing but emotion sells cars as much as anything. Color, style, you need this vehicle because we are showing you how the cool people drive it, that sort of thing. Note the people with the more expensive cars are square-jawed, trimmed beard, glasses?
It's marketing - if reliability and quality were the main factor, well, things would look a whole lot different for sure.
(my son has some degree in marketing or some such and works for Gannet, they owned cars.com, he's their internet marketing and design guy)

 

[teneck83]

Yeah, right. Funny thing is, that's not true and "Madison Avenue" has proven that.
Funny thing - your Corolla thing must be regional - don't see very many of them at all around here.
Sales is more than reliability. Yes, it's used in marketing but emotion sells cars as much as anything. Color, style, you need this vehicle because we are showing you how the cool people drive it, that sort of thing. Note the people with the more expensive cars are square-jawed, trimmed beard, glasses?
It's marketing - if reliability and quality were the main factor, well, things would look a whole lot different for sure.
(my son has some degree in marketing or some such and works for Gannet, they owned cars.com, he's their internet marketing and design guy)

Can you describe your first emotion when purchasing the 1984 Eagle? Was it the faux wood panels? Or the beige color?

I’m gathering data

 

[teneck83]

Are you saying that Jeep Gladiator guys own 5 cats and are disheveled?

 

[Troybilt]

Come on guys have some class

 

[teneck83]

Come on guys have some class

 

[danielspivey]

I had an 8.4 Uconnect screen in our JL Wrangler and we were having HVAC issues (too hot, too cold) that could never get fixed.

Our JT Rubicon only has the 7" Uconnect screen and our HVAC has been working properly. This is a stretch but... I wonder if majority of problems stem from the 8.4" Uconnect? I found the 8.4" to be glitchy. Our 7" version has been flawless so far.

I have a max tow w 7” screen and the hvac controls on manual Mode suck. The temperature blowing doesn’t affect what temp it’s set too.

I’ll get them to check it out when I have to take it in For the first oil change. I don’t feel like making a special trip to that dealer for them to only turn around and scratch their head and say.... I can’t figure this one out (which they have done to a number of other people).

And honestly the dealer I bought mine from just sucks. Customer service sucks and I don’t have much confidence in them. Will most likely do all other oil changes and maintenance at another dealer that’s about as close.

 

[ShadowsPapa]

Can you describe your first emotion when purchasing the 1984 Eagle? Was it the faux wood panels? Or the beige color?

I’m gathering data

LOL - you know so little. No wood grain, no beige, lived in snow country, needed a 4x4 family car that could handle 2 car seats and 2+ feet of snow on unplowed farm roads. No emotion to it in my case. It met my criteria.
I am the one trying to be logical - you are the one with sarcasm and emotion in this.

 

[danielspivey]

C’mon, every vehicle make has issues. I’m tired of thread subjects like this from unhappy people. “Warning” buyers of potential problems is like warning people about the flu.

I’m sympathetic but there are pathways to happiness including warranty claims, lemon laws and selling the vehicle outright.

If there was no issues, no debates and no questions, none of us would here. Give the guy a break. He has the right to be pissed his HVAC isn’t working right.

For new buyers yes it’s a “potential” problem, but for some of us, it IS a problem.

Warranty claims and Lemon laws aren’t an option right now because they don’t know how to fix it. Yea he could sell it outright, but what kind of idiot would do that... haven’t you seen the “depreciation” thread lol.

Lastly, I have to point out, it is funny that you are more upset with this thread than he is with his JTs HVAC. Just imagine how you feel about this thread... he probably feels just as mad at his HVAC and Jeep. Have some sympathy or empathy or something other than a fist in the air?

 

[ShadowsPapa]

I have a max tow w 7” screen and the hvac controls on manual Mode suck. The temperature blowing doesn’t affect what temp it’s set too.

I’ll get them to check it out when I have to take it in For the first oil change. I don’t feel like making a special trip to that dealer for them to only turn around and scratch their head and say.... I can’t figure this one out (which they have done to a number of other people).

And honestly the dealer I bought mine from just sucks. Customer service sucks and I don’t have much confidence in them. Will most likely do all other oil changes and maintenance at another dealer that’s about as close.

Well there goes a comment that it may be connected to a specific screen size........
That's why I prefer to see numbers - what combination of factors, etc.
One of the frustrations is the dealers - like I've found, unless FCA issues a bulletin, the dealers assume no problem or don't want to spend time on it. Sucks to have to do dealer shopping.

Maybe the fellow should actually create a poll - get info - and then he can run with that info to the dealers or FCA.
The only way to fight them is with facts and logic - get numbers, show some sort of combination or prove there is no pattern.
That was done with steering - we proved it wasn't related to trim level, tires, mods, it was pretty random. That's a good start. Narrowed down what it was NOT that was at the root.........

I can believe there's an issue - but the way isn't revenge trying to steer customers away (which won't work anyway)
If enough people can show that under certain conditions, with certain settings specific things happen that will go a long way.
I've worked in shops - and when a customer can show how to reproduce the problem the techs will pay a lot more attention.

 

[teneck83]

I have the 8.4

Both screen sizes are affected

 

[teneck83]

Not steering customers away. How about this thought. You want a gladiator, uneducated you purchase the one you can afford. You get home to realize the HVAC isn’t working and it is a problem proving to be common

Same scenario, you are educated of the problem. 3 of the 4 gladiators on the lot have HVAC issues. Would you purchase the one that doesn’t have the problem ?

 

[teneck83]

https://www.jeepgladiatorforum.com/forum/threads/heater-ac-blowing-hot-air-at-60-or-higher.23978/

Link to confirm that it appears owners have their concerns

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