Man I'm getting pissed

[MPMB]

Chuckled at “booming” to describe a gun store but I’m awfully glad to hear that. In my neck of the woods more are closing down. Weird that firearm sales are skyrocketing but gun shops seem to struggle, but online sales suit a lot of people. I imagine for people just getting in to shooting or buying a first gun for home protection, a gun shop can seem intimidating. I’ve always enjoyed talking shop to fellow enthusiasts and shopkeepers alike. Same with my local 4wd shop.

Gun shops also face harder times with dependable employees and the business/political environment they deal with.

A shop in Seattle left Seattle for a suburb because of Seattle's stupid gun and ammo tax. A tax that was supposed to bring in millions over the years (estimated $300-500k the first year) that was to offset the medical expenses of "gun violence." The first year brought in $75k.

The store's new location isn't in the cleanest, best part of town, so people have to hunt for it. It's not for the "oh, hey, a gun store. I should buy a gun today" crowd (Impulse purchases should be totally normalized).

This store has the best prices, hands down, of anyone around. The staff is mostly helpful, there's one guy who is a bit gruff. But they are also subject to the whims of the labor force. A staff member recently moved out of state, so there's an opening. Yet I'm sure we all have a good idea how much retail pays these days. And put on top of that the legal requirements for dealing guns? Probably astronomical insurance rates, too. In WA we have a 10 day waiting period, so anyone with 1/2 a brain knows there's a significant inventory that's bought and paid for, tagged to someone else, waiting to be stolen.

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[MPMB]

Agree with you completely. I ordered stuff that is on back order and don't have an issue at all with that as the companies are honest and you at least know what to expect... somewhat anyway. I'm waiting for a steering stabilizer now that I know a lot of other people are in the same boat. It will come when Fox catches up.

But when I see this, I expect it to ship the day I order it. Not whenever they feel like it. Honesty and integrity goes a long way. Have no idea when or if this will even ship after believing it was in stock and would ship last Wednesday when I ordered it

Amazon has ruined us all.

Some of the online retailers have systems that make them look inept. Like when an order is picked and sent to shipping. Shipping receives the order and it gets entered into the shipping system. The auto-generated UPS/FedEx shipping label gets created, and through the magic of the Internet, you get notified that your order has "shipped." At 1am in the morning (Tommy Lee Jones eyeroll). We all know UPS/FedEx has standard working hours, and can assume standard pickup hours for businesses. Shipping companies are not picking up orders at 1am.

Years ago I ordered a jacket for camping. Got notified via email it "shipped." Checked tracking info. None. The next day (Friday) I checked tracking info. "Label created, awaiting pickup." I emailed the company basically this: Shipped means shipped - on a truck, not sitting in your Pic & Pac.

A Thursday order that didn't get put on a truck until Monday afternoon. Obviously it arrived the day after we left for vacation.

Under promise and over deliver. That's the name of the game.

 

[Trippin01]

I hate the way some industries do business. Well I hope they under promise and over deliver for you

 

[Klutch]

Amazon has ruined us all.

Some of the online retailers have systems that make them look inept. Like when an order is picked and sent to shipping. Shipping receives the order and it gets entered into the shipping system. The auto-generated UPS/FedEx shipping label gets created, and through the magic of the Internet, you get notified that your order has "shipped." At 1am in the morning (Tommy Lee Jones eyeroll). We all know UPS/FedEx has standard working hours, and can assume standard pickup hours for businesses. Shipping companies are not picking up orders at 1am.

Years ago I ordered a jacket for camping. Got notified via email it "shipped." Checked tracking info. None. The next day (Friday) I checked tracking info. "Label created, awaiting pickup." I emailed the company basically this: Shipped means shipped - on a truck, not sitting in your Pic & Pac.

A Thursday order that didn't get put on a truck until Monday afternoon. Obviously it arrived the day after we left for vacation.

Under promise and over deliver. That's the name of the game.

FedEx, UPS and Amazon do not have regular working hours. The vast majority of FedEx air shipments are overnight. I know retired military pilots who considered flying for FedEx, but they didn't want to perpetually fly in the middle of the night. My nephew works at an Amazon Distribution Center. His hours are 1:00 AM to 11:00 AM four days a week. In the middle of the night, people pull items from shelves and send them over to his building. He and his coworkers sort the items into bags, put them onto carts and wheel them out to the Amazon delivery vans. The van drivers load the bags into the vans and roll out to put them on porches.

 

[MPMB]

FedEx, UPS and Amazon do not have regular working hours. The vast majority of FedEx air shipments are overnight. I know retired military pilots who considered flying for FedEx, but they didn't want to perpetually fly in the middle of the night. My nephew works at an Amazon Distribution Center. His hours are 1:00 AM to 11:00 AM four days a week. In the middle of the night, people pull items from shelves and send them over to his building. He and his coworkers sort the items into bags, put them onto carts and wheel them out to the Amazon delivery vans. The van drivers load the bags into the vans and roll out to put them on porches.

Standard hours as in a 8- or 10-hr workday, they're not fully 24/7 (also, I didn't say "regular working hours"). The order fulfillment world isn't completely on-demand, like you place an order at 10pm, it gets picked within 10 mins because you have a personal shopper tied to your digital account and thrown on a truck that's waiting for a single package, immediately driven to an airport or DC, put on the next outgoing plane/truck, so on and so forth until it's delivered to you in the morning. Everything is still done in batches.

Overall, the company may operate 24/7, but specific functions aren't all running 24/7. At least not everywhere. I don't see FedEx or UPS vans driving at night or early morning. Trailers going between DCs and the airports, sure.

Delivery companies have a specific time they pick up and drop off for most companies (because most companies aren't 24/7 either), and a regular departure time for their delivery trucks from the DC. I've driven down 520 at 8:15am and seen the UPS brown fleet that just departed the UPS hub in Redmond at 8am.

Business deliveries are done by 5pm for most businesses. Home deliveries have been extended to 7 or 8pm. I don't know how late deliveries are done in NYC or Fargo, ND.

At my company, FedEx picks up at 4pm at the latest. They don't pick up at our location later than that, and their distribution center is less than 1 mile from our business (UPS is also less than a mile away). Some places get pickups at 10am. Or 2pm. Businesses all can't have a pickup time of 4pm or 5pm. I would assume Amazon has a different arrangement with carriers to improve shipping times.

So my point is that even though you buy something from OutdoorLand.com at 4pm PST and you get an email 2 hours later that says "Order Shipped," it hasn't really shipped because no one is picking up shipments from the OutdoorLand.com warehouse in Florida because it's 9pm EST and UPS is their contracted delivery company and only picks up shipments at 9am and 1pm. The order has been picked and dropped off in shipping, where they've created the shipping label, which triggers the automated process that notifies UPS of a waiting package and an email to the buyer.

And this is where companies have to reassess their programs to manage the expectations of the consumer.

Shipped means shipped, not sitting on the loading dock waiting for a pickup from a carrier.

 

[CrazyCooter]

Mall management ineptness only goes so far. It was inevitable that Malls would contract to the point that the only successful ones would be high end retail oriented. With the contraction of many anchor store retail brands like Sears and JC Penny and coupled with the fact that malls are no longer social gathering places for teen's and 20 something's, the writing was on the walls for many years before we got to here in the present situation.

Retail landscape has never stayed static

Locally, our big mall lost Sears obviously and JC Penny real soon. We still have Macy's, but that has to be short lived?

Haven't been to the mall in 10+ years and dont have children so I don't know when frequents the area, but I can believe what you say.

 

[Zaptrac]

Same boat with quadratec. Item listed in stock when i ordered a month ago, and still says in stock on the site while i get weekly updates saying it’s out. One email said ETA is september ?

 

[CrazyCooter]

Same boat with quadratec. Item listed in stock when i ordered a month ago, and still says in stock on the site while i get weekly updates saying it’s out. One email said ETA is september ?

I hate it too, but gotta get on the list or you will be waiting for it to be in stock for years possibly.

I got a guy that who has called me 3 times in the past 8 mo wanting RCV's in his Jeep, but they are always on backorder. I told him he needs to have me get them on an order or he will never get a set! He is still playing the spontaneous game and doesn't have them.......

Another client had me order a set (Same part #) 5 weeks ago and I'm installing them today!

So many people iI'm in contact with at the shop are so spazzy and want it so fast that they will NEVER get it. Just slow down a bit and it will happen in a reasonable amount of time.

I'm still waiting for my headliner from Coverking.....Who knows when that will show up?

 

[Zaptrac]

My original plan was wait it out since i figured it would take a month or 2 to get my order. But with the current ETA I’ll most likely move before they mail it. So cancellation is looking likely for me.

I hate it too, but gotta get on the list or you will be waiting for it to be in stock for years possibly.

I got a guy that who has called me 3 times in the past 8 mo wanting RCV's in his Jeep, but they are always on backorder. I told him he needs to have me get them on an order or he will never get a set! He is still playing the spontaneous game and doesn't have them.......

Another client had me order a set (Same part #) 5 weeks ago and I'm installing them today!

So many people iI'm in contact with at the shop are so spazzy and want it so fast that they will NEVER get it. Just slow down a bit and it will happen in a reasonable amount of time.

I'm still waiting for my headliner from Coverking.....Who knows when that will show up?

 

[BDK]

Great thread.

It's refreshing and nice to see a thread with an interesting topic, where there are multiple view points being expressed in a very civil manner. No name calling or closed minds.

Wish there could be more of that...

 

[JTWAVE]

I hear u I’m still waiting on my quadratec tube doors was suppose to ship April 22nd and still nothing

Took me 3 months to get my Quadratec doors. They sent me 4 front doors. Had to send 2 back to get my rear doors.. Still waiting on my $100 gift card after having them for a month now.

 

[Rozik169]

Took me 3 months to get my Quadratec doors. They sent me 4 front doors. Had to send 2 back to get my rear doors.. Still waiting on my $100 gift card after having them for a month now.

What do u think about the tube doors

 

[CFLgladiator]

Ya I'm still waiting on my RSE steps that I ordered two months ago from today. They are still in the processing phase. Waiting sucks and my bad back is paying for it stepping up into the truck.

I feel ya. At least we have each other to bitch and moan to.

 

[Free2roam]

Y'all are bitching about parts. Lmfao. I remember when ya had to go the store and try it on at Sears or Penny's or Macy's. Got a catalog for each season and then you never got notified of when it shipped. It just did then it showed up when it got there. Overnight WTF is that?!
My Diesel injector pump blew up a couple Friday's ago. 4581 miles on it. Parts are out 6 months or so they say. Can't do nothing about it I guess. So I'm now.paying.on a brand new Jeep I don't even get to drive. At least I have a rental Gladiator gasser for the next 6 months. I guess we can all wait on parts.

 

[Deleted member 30519]

I had to wait almost 2 months to get my gears. Luckily they showed up a week before my re-gear. Picking up the JT today.

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