What price shenanigans have you seen dealerships do?

[Caraholic]

I see a lot of back east folks. Anybody out here in Reno/Sacramento area have any dealings/shenanigans with dealerships? Looking for a (cough cough) fairish deal.

I got the royal treatment at autonation Roseville. Sent two friends there. They raved also. but it always changes in this industry

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[Free2roam]

I got the royal treatment at autonation Roseville. Sent two friends there. They raved also. but it always changes in this industry

I ended up getting 8% off invoice at SLC valley Jeep. Nobody would deal between Fresno and Reno. Still ended up with a smoking deal. Drove it home.

 

[Caraholic]

I ended up getting 8% off invoice at SLC valley Jeep. Nobody would deal between Fresno and Reno. Still ended up with a smoking deal. Drove it home.

Salt Lake City?

 

[Free2roam]

Salt Lake City?

Yes

 

[Caraholic]

Yes

I recently bought a truck from Dave smith in Idaho. Straight- painless- professional. There I said it lol

 

[Free2roam]

I recently bought a truck from Dave smith in Idaho. Straight- painless- professional. There I said it lol

% off invoice?

 

[bac]

A dealer tried to charge the destination charge twice like happened to the OP. When I called them on it they removed it and came back with a $1450 charge for etching the VIN into the windshield. Pass.

 

[Caraholic]

San Leandro Jeep (Bay Area oaklandish) just told me they have
“lots of vip who pay cash. So we’re asking 20k over. Plus covid. Plus micro chips. Orders are now 9-12 months out”
I called billed shit to him

 

[CMac]

A dealer tried to charge the destination charge twice like happened to the OP. When I called them on it they removed it and came back with a $1450 charge for etching the VIN into the windshield. Pass.

I wouldn't buy a toothbrush or a stick of gum from those motherless fcuks...someone needs to go to jail for fraud or at least have a larceny conviction on their record.

 

[ChimeraJT]

Had a dealership (Southwest CDJR in Cleburne, Tx. I recommend avoiding it like the plague) I was in contact with about a very rare config I found in transit to their store (profile pic related). I explained that I was quite serious and I would like her to call me as soon as it arrives so we can discuss putting a deposit down. She did, and we were discussing pricing she hits me with "Because of the market, we can only offer you MSRP - $500". Whatever, heard the same from other dealerships I talked to, was ready to shell out knowing I wouldn't find another build like this anywhere else in the country.

She then told me that company policy is that they could only hold it for 24 hours after receiving payment or a deposit, which would require me to take off work the following day with no notice. Then she added on a $1200 "Image Guard" protection policy that she insisted came included on all new vehicles on their lot and could not be opted out of. I pushed back hard on this, asked to talk to her manager. He wouldn't budge, and added that they were already doing me a favor by allowing me the opportunity to purchase the vehicle, as they consider their local clients more important. Again, whatever. I just wanted the Jeep and was not planning to ever deal with them again.

Called the manager again, told him that I wanted to see the contract I would be signing for this 3rd party protection package they were forcing me to buy (the 3rd party's site mentioned the contract). He told me he did not currently have a copy and he would talk to his finance people and get that to me. Then 2 hours of radio silence. I text them back and ask about an update, I'm told they currently have someone else in the store looking to buy the vehicle (keep in mind it had been on the lot less than 6 hours at this point). Once again get in contact with the manager and ask him what's going on, he says somewhat smugly that yes, there is someone he is working with right now to make a deal on the vehicle. He also says that "The most important customer is the one sitting across from me". I was done at that point. They either had someone set up to buy it behind my back, or they didn't care we had been talking for a week, they have no problem telling non locals to piss off.

Cherry on top, sales rep I had been talking to the last week about it sent me a long text essentially blaming me for not moving fast enough and that "They had made it very clear" what their terms were from the beginning and they didn't send me the contract because it just had the same information as the brochure they sent (I didn't ask them if it had the same information, I said I wanted a copy of the document I would be signing). I told her if this is the kind of service I can expect from her company then I'm glad I did not go through with it.

Two days later I put in a custom order for a similar config at my local dealership with a sales rep I've worked with before and trusted. I got all the options I wanted (that the other build didn't have) and got it for around invoice price, much less than they were trying to scam me for in Cleburne.

As others have mentioned, push back hard if they're trying to do you dirty. Even if it's the most perfect build you can find, it's not worth rewarding scumbag business practices. You'll get a better deal custom ordering and it will feel more special when it finally arrives. (Sorry for wall of text, had to vent)

 

[jcarbs]

That is the first time I have seen the destination fee added back into a deal and I've purchased a lot of vehicles over the years. Here in Houston we see several dealers adding in GPS tracking fees of several thousand dollars and other ridiculous stuff but not the double destination fee. But the kicker her is that doc fee, a here I thought my doc fees of $150 was excessive. Wow $899 to do what? That printer must use some really special ink.

 

[GCoop]

That is the first time I have seen the destination fee added back into a deal and I've purchased a lot of vehicles over the years. Here in Houston we see several dealers adding in GPS tracking fees of several thousand dollars and other ridiculous stuff but not the double destination fee. But the kicker her is that doc fee, a here I thought my doc fees of $150 was excessive. Wow $899 to do what? That printer must use some really special ink.

It is common practice here in VA. Started out with just the DC area but now it seems to be very widespread and it is the exception when you find a dealer not doing it which are mostly the smaller and local (privately owned) dealers.

 

[bac]

It is common practice here in VA. Started out with just the DC area but now it seems to be very widespread and it is the exception when you find a dealer not doing it which are mostly the smaller and local dealers.

How is it not flat out fraud to charge twice for something that is in the paperwork? The dealer that tried it with me was in Virginia.

 

[GCoop]

How is it not flat out fraud to charge twice for something that is in the paperwork? The dealer that tried it with me was in Virginia.

Yeah, I have no idea. The ones I called it on all said the same thing "Everyone else is doing it so we have to too". Pure and utter HORSE HOCKEY

This and the other deceptive practices I was seeing when trying to deal with those closer to home is what persuaded me to go with one of the dealers here on the forum. 150 miles is nothing when you can trust who you are doing business with.

 

[CMac]

It is common practice here in VA. Started out with just the DC area but now it seems to be very widespread and it is the exception when you find a dealer not doing it which are mostly the smaller and local (privately owned) dealers.

I live in Ashburn. Which DC-area dealers are you referring to?

ALL CROOKED DEALERS NEED TO BE CALLED OUT…everywhere.

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