VOIDED Factory Warranty after taking it through mud

[Chilli]

This must be the highest level of high jacking from the OP topic.

Anyone bored enough to keep count ?

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[WXman]

The issue is that Jeep has repeatedly shown advertisements on television with Wranglers and Gladiators crossing rivers, playing in mud, bouncing through the desert, etc. But then when a consumer says, "Hey that looks fun!" and buys a Jeep they get the cold shoulder first time there's a failure.

Reminds me of when a dealer refused to work on my 2011 Wrangler at 9,000 miles because they "saw scrapes on the skid plates". I had to take it to another dealership and fight with Chrysler to get it fixed. Ugh...

 

[Gladiatrix]

SHE did not. She fought with FCA for months. Talked to multiple lawyers and no one wanted to take the case. So I got my extended warranty refunded and I’m hoping I hit 36000 miles with zero issues. fuck Russell Westbrook Jeep of Van Nuys California and Payman at the service desk that called FCA to void put my entire warranty.

Unless I missed it, what was the follow up on the OP getting his warranty reinstated?

 

[Tsblue83]

Just came across this and got to say that just sucks. I’m sorry. It’s crazy to think that they said the mud did all that. My buddy just buried his jk rubicon a couple months ago in the mud. I mean sunk. It was up to the last couple inches of his tires. He’s running 37’s I believe and it sat in that wet mud for about three hours. It was a lake bed that was exposed after the lake had receded but is still saturated. I tried getting him out with my GC, a guy in a f350 tried, got stuck, got pulled out by a gmc, another wrangler tried, eventually we tried in tandem, and finally a ram 6.4 and the wrangler got him free. He ended up replacing some parts with the diff a week later and that’s it. Seems like to me the op had issues other than what the mud or water may have done.

 

[PyrPatriot]

SHE did not. She fought with FCA for months. Talked to multiple lawyers and no one wanted to take the case. So I got my extended warranty refunded and I’m hoping I hit 36000 miles with zero issues. fuck Russell Westbrook Jeep of Van Nuys California and Payman at the service desk that called FCA to void put my entire warranty.

Shame you were in California

 

[Trickster]

WTF brought that thankfully dead thread back from the dead?
Talk about resurrections.
What the @#$% do searches have to do with a warranty?



COPS, the best training for budding attorneys. But it does make some good points. Don't give them cause and you can say no, officer, I have a right to refuse. Go get a warrant. Me, I'd unlock things and stand back and let them look in this environment - I prefer cooperation over confrontation in some cases.
If the cops are looking for a bad guy, are being nice/polite and ask nicely and I have a clue what they are looking for or why, it's easier to say "just get on with it and let me move on" (in a nice way, of course) and not have a hassle. If they are looking for a missing kid or a child molester or rapist, I'm more than ready to cooperate in their efforts.

When the feds came to my house (in the big black SUV with deep tinted windows, no kidding) and asked to come in and look around - come on it - excuse the mess and I hope you are ok with cats.
I got a chance to educate them on a couple of things, and they moved on. (frankly, they were as dumb as a box of rocks so I had some fun in the process). It was something to talk about later. I could have refused on principal, but I had an idea why they were there and I figured just get it over with and they'd leave us alone.

I have no idea what any of that has to do with a warranty or Jeeps or mud or splashing or electrical issues, but whatever. I didn't resurrect this long dead (thank gawd) thread.

Yet here you are.
Once again talking about yourself.
Me, me, me.
The reason the Feds left is they got tired of you “educating” them.
?

 

[Blade1668]

SHE did not. She fought with FCA for months. Talked to multiple lawyers and no one wanted to take the case. So I got my extended warranty refunded and I’m hoping I hit 36000 miles with zero issues. fuck Russell Westbrook Jeep of Van Nuys California and Payman at the service desk that called FCA to void put my entire warranty.

Well glad to see you back, sorry on the battle with dealership and warranty. On the brite side most people don't need the warranty. I've not needed mine for anything major on any of my Jeeps, on my JT just the steering gear box as of now it's past 46000 miles. I dumped the service "package" on my LJ after the "Stealership" wanted $125 per axle to change gear oil. That was 2006.

 

[Rockabillyroy]

someone at jeep twitter didn't get the memo. Posted today. haha

 

[BigLizzard]

Theres literally an advertisement that talks about how you can drive through the mud. They show it driving fast through water too.....after the 20 second mark.

https://www.ispot.tv/ad/oH5C/2020-jeep-gladiator-seats-song-by-zayde-wolf-t1

 

[j.o.y.ride]

Theres literally an advertisement that talks about how you can drive through the mud. They show it driving fast through water too.....after the 20 second mark.

https://www.ispot.tv/ad/oH5C/2020-jeep-gladiator-seats-song-by-zayde-wolf-t1

There's a little split second in there where they drive through 2" of water at speed. Doesn't equate to blasting through deep mud repeatedly. Neither does plowing through snow.

 

[sharpsicle]

Sheesh guys. You can off-road through mud and water if you want, and yeah the Jeep is probably capable of that. That doesn't mean it's covered under warranty if that causes an issue. Warranty is there to cover defects, not to cover your personal choices. And no, water and mud being splashed onto an alternator causing it to fail is not a manufacturing defect. A design shortcoming, sure I could be convinced to go with that, but a warranty doesn't cover that either.

That's like Honda showing clips of racing in their commercials and you saying that means you should be able to beat the shit out of an Accord on the track and have it covered when the engine blows.

Capability is different than warranty. Not that hard to understand.

 

[WXman]

Yeah but they don't tell people that up front. That's the issue. They do everything they can to make it look fun to get covered in mud. It was even an official color option one year.

 

[sharpsicle]

Yeah but they don't tell people that up front. That's the issue. They do everything they can to make it look fun to get covered in mud. It was even an official color option one year.

Do they have to tell people that getting in an accident isn't covered by the factory warranty? Of course not. So why do they have to tell you that you causing damage off-roading is also not covered? Pretty simple concept.

 

[BigLizzard]

Capability is different than warranty. Not that hard to understand.

They advertise the capability. There's a heavy implication that you can drive through mud and water and the jeep is meant to take it.

I don't expect an alternator to take a lot of water on and it not fail, but jeep does advertise it that way.

 

[BigLizzard]

They literally advertise it as being capable of doing donuts in the mud in the rain topless, which looks pretty similar to driving through the mud repeatedly.

https://www.ispot.tv/ad/o9bp/jeep-gladiator-someone-new-to-play-with-song-by-bobby-darin-t2

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