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Do you all think quality has gone DOWN?

OldButStillJeeping

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Jteakus

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I am confident this has been discussed by many. For 5 years I have had my Gladiator and the day finally came with the engine noise. Dealer states its in the right side top end. Dealers are out of stock for cams.
Out of stock for cams. That is not awe inspiring from a quality standpoint. When did cams become wear items?
 

Gvsukids

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I wonder if the 2024 and 2025 models will have bubbling paint?.
Never been a problem on my 2020.

Only if there are assurances that my next Jeep will be trouble-free. But there are none. All you have to do is look at this and many other threads on here.

My 2008 and 2009 JKs were trouble-free, my 2013 was not. My 2014 and 2015 JKs were trouble-free; my 2018 JK and JL were not. See the pattern?

I was able to justify owning Jeeps, reliable or not, as long as they were priced right, held good resale, HQ honored its warranty commitments, and my dealer provided decent service. Sadly, FCA/Stellantis has eroded all of these elements of the ownership experience.
Any forum will have stories of poor experiences. I don't think there are many trouble free vehicles anymore.

When you drop your vehicle off chances are the won't get to look it for another week
My dealer lets me bring in the vehicle for diagnosis and then drive home. I bring the vehicle back on the day of the appointment.
 

MudderNuker

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Reported...
FYI, not sure if you have ever heard of the movie Deliverance. Breadman was making a joke (I assume) since you mentioned that you lived deep in the woods and never used your mailbox. There is a scene where the mountain man says, "I bet you can squeal like a pig".
 

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ShadowsPapa

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Out of stock for cams. That is not awe inspiring from a quality standpoint. When did cams become wear items?
There's a lot of things that are "just in time" items, ordered for production, then they have unexpected calls for replacement parts and have trouble getting them.
Since covid, we've been running tighter than ever on certain things. We aren't swimming in extra parts of any sort. Heck, I know people having trouble getting chainsaw parts and other things. My plating chemical supplier has knocked several items off their web site as "out of stock" - they make the stuff!
 

aldo98229

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Any forum will have stories of poor experiences. I don't think there are many trouble free vehicles anymore.


My dealer lets me bring in the vehicle for diagnosis and then drive home. I bring the vehicle back on the day of the appointment.
My own personal experience with CDJR vehicles and dealers has been spotty. The absolutely worst period appears to have been between 2018 and 2023 or thereabouts.

I have written off my local CDJR dealer; it is beyond hope. They are just dishonest and stupid.

My servicing dealer, 30 miles away, on the other hand, is okay.

Speaking of which, I noticed a marked improvement in my servicing dealer when I went there earlier this year. I was able to get an appointment within 24 hours --it used to take TWO weeks. When I get there the customer parking lot is clear of vehicles and clutter --you weren't able to find parking anywhere before. When I mention this to my Service Advisor, his reply is "We have been working very hard to fix and deliver vehicles to customers." Translation: the reason there was no parking before is because ALL those vehicles strewn all over the lot were waiting for parts!

Reportedly, COO Antonio Filosa has been working feverishly to fix CDJR operations.

Still, much needs to get done. I wish him luck.
 

Jteakus

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I guess what I was trying to relate was that I don't believe the 3.6 should be having the valve train problems that too many of them do.
 

ShadowsPapa

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I guess what I was trying to relate was that I don't believe the 3.6 should be having the valve train problems that too many of them do.
I'd love to find factual percentages and numbers by model year - as opposed to "it's on the internet so it has to be a major, massive issue with hundreds of thousands of them - the internet says so".
So far we don't know out of the roughly 7 to 10 million PUG engines how many have cam/follower issues.
(we'd have to nail down how many VVL engines have actually been sold, and of those only, how many have the intake cam issues)
We have to draw the line and consider only JL/JLU, JT or anything with the update or VVL engine only, nothing before that.
Numbers you find out there lump them all together, these are very different engines, different failures.

My observations have been that the 2020 model year (JT consideration only) was the very worst and it tapered down from there. But that's based on observations of complaints in forums - not hard numbers. Still - if you go back in time here in the forums, you'll find 2020 owners with the issue even with pretty low mileage.
Even a dealer's service department can't say because what do they track? Only the failures - they aren't saying "but we have 100 times as many go through with no issues at all". They can only talk of those that fail, so of course if they have 10 fail in a month - wow, that's bad - but how many in total do they service with the VVL engine - and no problems? They don't say that.

So what do we really know? Not a lot, it would seem.
 

OldButStillJeeping

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FYI, not sure if you have ever heard of the movie Deliverance. Breadman was making a joke (I assume) since you mentioned that you lived deep in the woods and never used your mailbox. There is a scene where the mountain man says, "I bet you can squeal like a pig".
Got it. I have seen the movie. Therefore my offense. I didn't take it as a joke but as a put down, mocking country folks. His strange "snow flake" reply indicates that I was correct about his intent. And that he doesn't know what a snowflake is.

Just leave it alone. I'm done with this thread.

Be well. Jeep on.
 

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Janster

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That's why I get white vehicles. Cool in the summer and easy to maintain and looks the best the longest. Easy color to sell used.
Oh God.. Please….no white!! Every other vehicle on the road around here is WHITE.

Sorry…but BORING!!!!
 

VladtheGlad

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The quality of new autos is far, far better than the past. The 1st 10 new vehicles I bought starting in 1985, always had a running list of the items that needed to be addressed at the 1st service appointment. ALWAYS that 1st list of repair items at the 1st service. Or as in my 2nd new vehicle, a 1988 GMC Jimmy that at 16K (12K warranties back then), needed a rebuilt front end and would need the slipping trans replaced before 20K miles. Traded that for the new Ford Explorer of 1990 - the beginning of reliable new American vehicles (thanks Japan). Quality is so much better - trust the old dude here! (-;
 

ShadowsPapa

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Oh God.. Please….no white!! Every other vehicle on the road around here is WHITE.

Sorry…but BORING!!!!
Skittles for me

Jeep Gladiator Do you all think quality has gone DOWN? 1746995394824-bx
 

Mojave2021

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Just hit the 4 year anniversary of owning my 2021 Mojave and overall I have to say I’ve been pleasantly surprised with its quality. Just an aux battery that died early on (I do think battery quality has seriously dropped recently) and the leaky right rear axle.

Jeep made a very concerted and successful effort to 100% correct my rear axle leak including replacing the entire rear end assembly on it. I can’t complain.
 

ShadowsPapa

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The quality of new autos is far, far better than the past. The 1st 10 new vehicles I bought starting in 1985, always had a running list of the items that needed to be addressed at the 1st service appointment. ALWAYS that 1st list of repair items at the 1st service. Or as in my 2nd new vehicle, a 1988 GMC Jimmy that at 16K (12K warranties back then), needed a rebuilt front end and would need the slipping trans replaced before 20K miles. Traded that for the new Ford Explorer of 1990 - the beginning of reliable new American vehicles (thanks Japan). Quality is so much better - trust the old dude here! (-;
If you want quality - you have to go waaaay back, 1910s or so.
I worked on some parts for a 1919 or so REO engine. Man, that thing was made to LAST and well thought-out. The rocker arms had roller tips, the push rod pushed on bronze up in the cup of the rocker arms, well-bushed, the oiling was impressive. Once I returned the parts the guy I did the restoration and plating for put it back together in about a week and it ran like brand new. Reliable starting, easy starting, great sound.

I worked on cars back in the 70s, 80s and so on - I saw quality come and go and come and go. Sometimes it was crappy engine quality, sometimes body quality was poor (I think of a 190s Honda Prelude my son drove for a while - the fenders rotted out in under 10 years, big holes clear through the tops). And I think of the 82 SX4 he drove for a while that had 100,000 miles on it, a young lady in a newer vehicle rear-ended him while he was stopped at a Des Moines traffic light in the middle of downtown - TOTALED her car, it had to be pried away and towed away. He drove that Eagle away with a tiny piece of missing rear bumper trim, no other damage.
But those cars had rust issues if you didn't care for them - and very very few take care of them.
Engines were unstoppable. Even when trying, we could not blow up an I6 that had tossed a rod and was driven from mid-KS back to mid-IA with 5 working cylinders. We tried to finish it off with a block on the gas pedal - and it ran and ran and screamed, but never blew, so we gave up. Those engines could go hundreds of thousands of miles, but the bodies didn't hold up well.
A mix of "qualities", IMO. I recall the embargo, the cartels, messing with our oil/gas/economy and when automakers downsized everything - the Mustang II - sucked. Vega - junk, Pinto - junk. The Monte Carlo became a poster child for smaller, lighter, better mpg and quality went along with it - DOWN.
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