What fine print? I've had several windshield glass replacements here in Minnesota, some for chips, some for long cracks, and I've not had to pay anything additional out of pocket.
IF we are talking straight insurance, as with any insurance, it varies from company to company, and what each state allows or disallows for exclusions and so on. So there's no hard fast rule on such things. My insurance has a $500 deductible for glass - crazy, it's a fraction of that on our other vehicles, but the JT the deductibles jump up big-time. I need to chat with them about that. Maybe it's because it's a known problem or they feel the vehicles will be used in such a way that glass will get broken more often than any other vehicle on the road?
ahh I think I see the disconnect, you're referring to Gorilla Glass warranty, my comment context was referring to auto insurance glass coverage (USAA in my case, in the state of MN)Under section II sentence 5 "Exceptions to this warranty". They denied my windshield replacement because the crack is longer than 6 inches. And you're not allowed to cancel the warranty. I tried. It's in the fine print as well
The problem with that is this - in my case, there was a chip no one could see, it was in a spot hidden from normal view while in the truck and it obviously happened while on our normal streets and secondary highways here. I go out one day and suddenly, I see a crack that's about 5 or 6" long or so (forget exactly, maybe have a picture). So in that case, it was not there one day, was there the next, while SITTING IN MY DRIVEWAY. The crack was simply there when I went to get into the truck. I took it to the collision center at the dealer and they cleaned the glass thoroughly and about the size of a period in this sentence, they were able to locate a teeny chip. There it was, but the glass had to be spotless to see it. I never heard a hit, never saw a chip, one day there was a crack.
I would have also had a problem with this warranty. I got a "regular" rock chip that morphed into a top to bottom crack, all within 20 miles, during the same trip. The HGP warranty states that the damage must fall in size between 25mm and 76mm. That means if you have damage smaller than 1 inch or larger than 3 inches, it's not covered. I don't consider that a very good warranty. I went from <1" to >3" in about 3-4 miles.
My broken glass is the OEM glass. I'm wondering the same as you regarding the quality of HGP. My replacement glass will be out of pocket, so I am trying to determine if I should opt for the (supposedly) better glass.
Standard cost and the dealership is even worse. The equipment isn't cheap and not many places do it... my insurance said Safelite and the dealership were the only sources around me to get my Tacoma recalibrated.
Windshield replaced, NO recalibration.
I wish I didn't have it...I'm still not sure why it would need to be calibrated. What is the difference between folding the windshield or replacing it?
