Jeep Cares is Awful... My Jeep Swimming Pool

[Albatross_GRK]

Monty Python, an old British comedy troupe's show.

Excellent! Monty Python is good stuff. Hilarious!

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[JTGuy]

I don't think that Jeeps are supposed to get wet. They are designed inside a dry building. They are built inside a dry building. I keep mine inside my dry garage and have had no leaks. LOL.

 

[Gvsukids]

How are you liking the Armorlite floor?

We love ours. Can't remove to clean, but easy to vacuum and spray out. Also, not worried about rain when the doors come off.
The quieter cabin is a plus.

 

[Fundamental Jeepster]

I responded to this thread on the 21st of March and showed my temporary "bubba" fix. Made it to an auto glass shop last week and had them seal around the top of the rear window with window sealant across window top. Leaking in above the slider. So far, no leaking. Time will tell. No longer looking bubba'd anyway.

This is a replacement back window that was leak free for about 2 years after it was replaced under warranty.

 

[JeepCares]

In this particular case, it was Jeep Cares' fault more than the dealer's fault which is rare.

Funny thing is that the amount they scammed me out of has been less than the amount they have lost because I have been able to talk family members out of buying a Jeep.

I am currently in the market of getting another car and I would have totally purchased a Jeep Wrangler 4Xe but I am not even considering a Jeep as an option.

And people wonder why Jeep is doing so bad in sales compared to other manufacturers!!

Hi Ray,

We are saddened to hear this. Should you need extra support alongside the dealership, please send our team a private message and we would be happy to help.

Blair
Jeep Cares

 

[Albatross_GRK]

I responded to this thread on the 21st of March and showed my temporary "bubba" fix. Made it to an auto glass shop last week and had them seal around the top of the rear window with window sealant across window top. Leaking in above the slider. So far, no leaking. Time will tell. No longer looking bubba'd anyway.

This is a replacement back window that was leak free for about 2 years after it was replaced under warranty.

Did your window have a crack in the molding inside of the cab?

 

[rezar1]

Hi Ray,

We are saddened to hear this. Should you need extra support alongside the dealership, please send our team a private message and we would be happy to help.

Blair
Jeep Cares

I have tried multiple times to work through this with Jeep Cares and was unsuccessful so I will pass on that.

 

[ShadowsPapa]

JC is only a liaison - a go-between, between customer and dealers. They have no real power, they can't make decisions or force Jeep to do anything, or force a specific dealer to do anything.

People expect them to be able to make corporate decisions, policy decisions, or even MAKE dealers do something - when dealers are actually not owned or controlled directly by Jeep.

 

[rezar1]

JC is only a liaison - a go-between, between customer and dealers. They have no real power, they can't make decisions or force Jeep to do anything, or force a specific dealer to do anything.

People expect them to be able to make corporate decisions, policy decisions, or even MAKE dealers do something - when dealers are actually not owned or controlled directly by Jeep.

in my case, my issue had nothin to do with the dealer. It was directly with Jeep Cares where they advised they will cover a service but they went back against their word.

 

[JTGuy]

JC really does nothing. They try to get stuff off the forums and onto PMs. They have no knowledge about anything and will not try to get info for you. A good AI program could replace them.

 

[ShadowsPapa]

JC really does nothing. They try to get stuff off the forums and onto PMs. They have no knowledge about anything and will not try to get info for you. A good AI program could replace them.

They actually got action for me on a tonneau cover
and, with our 4xe, kept calling the dealership to get them to contact me (dealer said they kept being bugged by calls from Jeep)

 

[Gvsukids]

JC really does nothing. They try to get stuff off the forums and onto PMs. They have no knowledge about anything and will not try to get info for you. A good AI program could replace them.

Maybe they are AI.

 

[JeepCares]

I have tried multiple times to work through this with Jeep Cares and was unsuccessful so I will pass on that.

We are sorry to hear that, Ray. If you change your mind, please send us a private message with your VIN.

Blair
Jeep Cares

 

[Fundamental Jeepster]

Did your window have a crack in the molding inside of the cab?

No, there was no crack. Came leaking from the factory. Window replaced under warranty. It lasted 2 years and started leaking again above the slider. Wasn't a bad leak but when washed or left in the rain, would make a small pool on the shelf below the window.

 

[JTGuy]

Has anyone seen JC post anything other than "send them a PM". Have they no knowledge of Jeeps. They could be replaced by a "so so" AI program. Are they located off shore?

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