Manual Transmission Club

[megamucho]

Just received email from the dealer scheduled build date of 6-26-19. (6-14-19)

Let’s see whether you actually get down the line. That would be great to see *any* 6MT unit get down the line, even if other builds are held for other options.

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[Up venture]

Let’s see whether you actually get down the line. That would be great to see *any* 6MT unit get down the line, even if other builds are held for other options.

Has there been any others with scheduled build dates? Wonder if we're going to see some move up. At this point I'm not holding my breath but definitely seems like a good sign.

 

[Troutman]

Has there been any others with scheduled build dates? Wonder if we're going to see some move up. At this point I'm not holding my breath but definitely seems like a good sign.

i just checked with my dealer on my order and there has not been a move up for me at this point

 

[sog]

Just placed an order for a manual today, so here's hoping as orders for them start to batch up they crank a few out.

 

[Abunchahicks]

Ha

Just received email from the dealer scheduled build date of 6-26-19. (6-14-19)

Have you confirmed with Jeep chat? That sounds like D1 status and very quick. Both chat and my dealer are saying I’m still in D status.

 

[Up venture]

Ha

Have you confirmed with Jeep chat? That sounds like D1 status and very quick. Both chat and my dealer are saying I’m still in D status.

I am not sure how to contact Jeep chat

 

[Up venture]

I am not sure how to contact Jeep chat

Never mind I think I found it

 

[Up venture]

Ha

Have you confirmed with Jeep chat? That sounds like D1 status and very quick. Both chat and my dealer are saying I’m still in D status.

Talked to Jeep chat they confirmed D1 status. I saved the transcript as well.

 

[bangolia]

Best Chat ever... James for the win! - But still in D

5:35:47 PM
James
Wow this one has been here for a while. Order is still sitting in D status. No posted ETA for delivery on the file as yet. I am sorry for the delay here Bryan I am not sure what could be holding this up. I can escalate your request if it has not started forward progress by the 28th of this month.

5:35:10 PM
Me
I was told on monday to check back and if it was still in D it could be escalated.

5:35:47 PM
James
The general rule of thumb for us is 45 days in same status before we can escalate. At this time the current D status states 30 days. But I can attempt to escalate the request for you now. Please note however that they will typically be sent back with a note stating 45 days required. Would you like to have me attempt the escalation?

5:37:40 PM
Me
Im sorry James, I just saw that I called you Care at the beginning - My apologies... its been a long day.

5:37:49 PM
Yes please.

5:38:09 PM
James
I understand and rest assured. No offence taken. I completely understand your frustration with the wait here. It must be like have a baby over due.

5:38:32 PM
Me
hahah yes!

5:38:45 PM
James
I will get this sent up the chain for you Bryan as per your request. I can follow up via email at if this gets sent back to me OK?

5:39:19 PM
Me
sounds great, thanks!

5:39:34 PM
James
If not the Brand will reach out to you to assist with the order.

5:39:37 PM
Me
Appreciate your help!

 

[Abunchahicks]

Talked to Jeep chat they confirmed D1 status. I saved the transcript as well.

Congratulations. Hopefully mine will be soon. I just chatted and I’m still in D.

 

[chrcal14]

You guys made me do it as well... I've been resisting so far, but one going into D1 is all it took.

But I'm still in D.

It's all good. Really, really good. I'm going back to pretending I'm not anxious to get it now. Good day.

 

[BLOCKii]

Talked to Jeep chat they confirmed D1 status. I saved the transcript as well.

When did you place your order?

 

[Up venture]

When did you place your order?

6-10-19

 

[Chadnutz]

Ordered 2019-04-29.

 

[Hurley82]

39 days in D status. Escalated and got a case number today.


Has anyone else who escalated their issue that received a case number actually heard anything back?

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