drewcnit
Well-Known Member
- First Name
- Andrew
- Joined
- Apr 26, 2022
- Threads
- 23
- Messages
- 467
- Reaction score
- 1,126
- Location
- Near Nashville, TN
- Vehicle(s)
- 2022 Gladiator Sport S, Bright White
- Occupation
- IT Geek and Data Nerd
That's the kind of customer service, that makes me want to use a vendor I hadn't really considered much...I complained in the forum about the lack of bend in the track bar for the larger tires, Rusty himself contacted me and offered to build me a bar....
I had a similar experience with Motobilt, had bought a rear bumper that did not have PDF instructions, like they legit never made any... Dan called me one day, apologized, offered to have one of his guys walk me through any issues I was having. I already loved their gear, but the customer service was excellent as well.
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