TeraFlex trackbar movement

[CerOf]

I’ve said it before, probably on page 1 of this thread. Teraflex won’t stand behind anything and I’ve read of so many customer service issues and poor track bars.

Ive had my own problems with their trackbars. I’ll NEVER use anything teraflex. (Except their coil spacers, which I did use up front, 1/2”; they were the cheapest and you can’t F those up.)

A messed up trackbar CAN F YOU up.

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[RodRecket]

Here's my experience with the teraflex track bar... Same issues others are having with the clunking. There is movement fore and aft, about an 1/8". I emailed teraflex customer service and stated the issue I was noticing. Though they said it was acceptable/normal they did acknowledge that the clunking may be annoying. They offered to send me a redesigned bushing that should fill the gap and eliminate the clunking. I accepted and they sent them my way no charge. I have installed the new bushing and am happy to say they seem to have resolved the issue. I am happy with their customer service and will recommend there products, though maybe not the trackbar.

I think anyone that reaches out in a reasonable manner will find they get the same great customer service.

 

[Deleted member 23202]

Would you care to extrapolate on that spacer experience because they told me the JK spacer would greatly inhibit the available articulation. Also, it’s like you were inferring that others that have posted were not reasonable.
Your post made you sound kind of Leftist and judgemental of others’ posts.

 

[CerOf]

Would you care to extrapolate on that spacer experience because they told me the JK spacer would greatly inhibit the available articulation. Also, it’s like you were inferring that others that have posted were not reasonable.
Your post made you sound kind of Leftist and judgemental of others’ posts.

I agree. I took the “kill them with kindness approach” and teraflex told me to pound sand. Said I didn’t torque it correctly and that’s why the bushing/trackbar had movement.
I politely advised I used a torque wrench and confirmed to spec and checked it~500 miles later, was still to spec. They said “sorry”

So, I will share my experience with everyone and will preach it. If I can cost them sales with my experience, then that is on them.

I ended up going JKS and it was awesome!

 

[RodRecket]

Would you care to extrapolate on that spacer experience because they told me the JK spacer would greatly inhibit the available articulation. Also, it’s like you were inferring that others that have posted were not reasonable.
Your post made you sound kind of Leftist and judgemental of others’ posts.

This is a post about track bars, right? I had a relevant experience with the very topic we are talking about, but because it's a different opinion/outcome than others I'm now labeled leftist and judgemental? I don't recall pointing a finger at anyone. Perceive my post however you'd like, I don't care internet stranger.

ON TOPIC:
Here's the actual reply I received from teraflex...

"Thanks for the video! That movement you are seeing and possibly hearing in that video would is the track bar rotating on the metal hiem joints, which is actually normal and as designed for that type of joint. There is a centering pin in the joint that limits the rotation of the joint, and the movement in the pin moving in the joint groove. I'll attach a picture of the joint so show what I am talking about. With the track bar being fully/properly tightened and installed, the track bar will have a bit of rotation to it for as the metal heim joints ends do have about 1/8 rotational movement in them so that the joints will not bind or break as the suspension cycles which can be noticed at normal ride height.

However, given that the design of the joint can create a "clunk" noise/movement that may be bothersome, we have an updated rubber bushing set to resolve that. I can send those out to you at no cost if you'd like."

 

[OnlyOne]

I agree. I took the “kill them with kindness approach” and teraflex told me to pound sand. Said I didn’t torque it correctly and that’s why the bushing/trackbar had movement.
I politely advised I used a torque wrench and confirmed to spec and checked it~500 miles later, was still to spec. They said “sorry”

So, I will share my experience with everyone and will preach it. If I can cost them sales with my experience, then that is on them.

I ended up going JKS and it was awesome!

I agree. Teraflex is the worst crap you can buy. They suck as a company and will not stand behind their Chinese products. It’s not hard to search and see how bad they really are. Watch some of their own wheeling videos and you will see them break their own crap. I understand this might ruffle some feathers but IDGAF.

 

[SURFSUP]

Just took my Gladiator to the dealer today. Backstory...

Mopar 2" lift with Fox Shocks and the front shocks were going bad or needing serviced after 30k miles. I also wanted a little more lift so I would need new shocks anyways. With more lift also needed an adjustable trackbar. Dealer is Liberty Jeep in Rapid City, SD. They order me Teraflex 1.5" spring spacers, the Teraflex Adj trackbar. I ordered on my own Fox 2.5 Factory Remote Reservoir Shocks for 4" lift. All the parts are in and drop off the jeep end of December to get everything installed. Dealership did an awesome job as always. Little more expensive than I anticipated but they warranty all their work so I never think about it. In this case glad I took it to them.

Since day 1 driving it after new shocks, spring spacers and trackbar installed, there is a clunk in the steering, when I hit a bump mostly with the passenger front wheel I can feel the same clunk. Fully replicatable in my driveway sitting still, can feel and hear the noise.

Take it to dealer and they send their Tech out who is super awesome and easy to work with. BTW this is not my first Jeep. Have had many dating back to 96 with my first TJ and one of the first in the country then with a factory/dealership installed Rubicon Express long arm kit. Same dealer has moved to teraflex for all their dealership installed items. Like I said always great success with this dealer and service team.

Tech has me jump in and move the steering wheel and he instantly spots the problem. The passenger side Trackbar sleeve at the heims thread is loose. The two 10mm 12 point bolts are supposed to be set to 60ft/lb torque sequentially. Meaning tighten like you would a beadlock, going back and forth with the two bolts tightening them together not just one at a time. Mechanic says he double checked the torque on those after the jeep went for an alignment after he installed all the parts.

Since, now the parts dept has been in contact with Teraflex to order the warranty replacement. Now waiting for the replacement to come in.

Dealership spoke with Teraflex and they acknowledged the issue was not just mine and sent out a new one right away. Got it installed last week and night and day difference. It’s also a different style with a new badge attached. Definitely a different track bar than the one I had.
Sorry for others experiencing this issue. I am satisfied with my service from Dealership, Teraflex.

 

[TeraFlex]

To help clear up some confusion and misconceptions, I can help provide some info on our track bar design. The axle side joint on our track bar there is a centering pin in the joint that limits the rotation of the joint to prevent it from over rotating. With the track bar being fully/properly tightened and installed, the track bar will be able to rotate slightly and "rock" slightly from the front of the Jeep to the rear. This is so the joints will not bind or break as the suspension cycles during normal driving or off road.

As some customers have noticed, this can on occasion create a "popping" or clunking noise that can be heard while moving the track bar by hand or during certain suspension movements. This type of noise is typical for a heim style joint of this style and is normal.

However, regarding that noise we understand it is not always a desirable thing to hear as it can create concern and be misdiagnosed as a faulty part. As a result we updated the joints to a rubber cleveite style version that eliminates the noise and isolates the track bar from rotating. Any JL/JT front track bar manufactured from November 2021 and later will have this updated joint in them. If anyone has one of our front track bars with the heim joints and would like to update them, please feel free to reach out to us and we can get them taken care of.

 

[SURFSUP]

To help clear up some confusion and misconceptions, I can help provide some info on our track bar design. On the axle side joint on our track bar there is a centering pin in the joint that limits the rotation of the joint to prevent it from over rotating. With the track bar being fully/properly tightened and installed, the track bar will be able to rotate and "rock" slightly from the front of the Jeep to the rear. This is so the joints will not bind/break as the suspension cycles during normal driving or off road.

As some customers have noticed, this can on occasion create a "popping" or clunking noise that can be heard while moving the track bar by hand or during certain suspension movements. This type of noise is typical for a heim style joint of this style and is normal.

However, regarding that noise we understand it is not always a desirable thing to hear as it can create concern and be misdiagnosed as a faulty part. As a result we updated the joints to a rubber cleveite style version that eliminates the noise and isolates the track bar from rotating. Any JL/JT front track bar manufactured from November 2021 and later will have this updated joint in them. If anyone has one of our front track bars with the heim joints and would like to update them, please feel free to reach out to us and we can get them taken care of.

Tereflex, thank you for your information on this issue. I am sure some will surely appreciate the content and communication. I know you will never make everyone happy but I for one am a happy customer.

 

[RidinDirty]

I'm bumping this thread after experiencing the "clunk" issue with the Teraflex trackbar that was installed last summer. After following this video, I realized that it was not tightened to spec and once I had applied 60ft-lbs to the screws in the video, all clunking and rattling disappeared. I hope this helps.

 

[Jhall1981]

Late jumping in on this but just tried a brand new rear trackbar from tereflex!Ive had it for a while, but just got around to installing it. Um, not happening for me. The adjuster sleeve is way to loose and does nothing but rattle and clunks while driving. Very disappointing so in the trash it goes ??‍.

 

[calipoontappa]

Late jumping in on this but just tried a brand new rear trackbar from tereflex!Ive had it for a while, but just got around to installing it. Um, not happening for me. The adjuster sleeve is way to loose and does nothing but rattle and clunks while driving. Very disappointing so in the trash it goes ??‍.

That’s where ALL Teraflex products belong

 

[Jhall1981]

That’s where ALL Teraflex products belong

That was the first thing I’ve ever purchased from them so lesson learned ?

 

[Hootbro]

That sucks to hear. I have generally been pretty happy with the Teraflex products I have bought and run with but I have not dealt with their trackbars.

 

[Jeeperjamie]

That sucks to hear. I have generally been pretty happy with the Teraflex products I have bought and run with but I have not dealt with their trackbars.

That sucks to hear. I have generally been pretty happy with the Teraflex products I have bought and run with but I have not dealt with their trackbars.

I've never had a issue out of their Trackbars or Rough Country trackbars. Never bought a rear track bar from Teraflex but I had a front adjustable on my TJ that has lasted years and it's still currently on that jeep. Probably 8 or 9 years old at least. I don't put much credit in a couple people's opinions on a product that has for the most part worked for most. Not saying their aren't better products or some failures but that can happen with any product. I'd still buy teraflex stuff and I have a rough country adjustable trackbar on my JT that's 3 years old no issues, still going strong. If you talk to some it's the biggest piece of garbage ever though.

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