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The people who order at dealerships

Redfour5

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I'm about to close a deal right now Nov 2023 15% incentive and I'm a long time Ram Truck owner, Renegade (getting traded) wife with a Cherokee. I research and scour details on CDJR vehicles.

The people AT DEALERSHIPS who order ought to often be shot. You can tell dealerships where the person who orders KNOWS what they are doing and not. I cannot believe how many are ordered without the trac lock limited slip differential. I mean like the majority of them on lots do NOT have lots of what I consider important things. Trac Lock is one of these imho. I guess if you live in a few places where it never rains or snows much you don't need it, but it is a basic safety feature...

Further, I also wanted Selec Trac (having had the auto 4WD/same thing on Ram 1500's) and a limited slip diff Trac Lock. It was almost impossible to find. I could order but don't like some of the changes on 24's and sure ain't gonna get the incentives on those till next November. I finally found a couple at a dealership who made sure ALL models had the trac lock at a minimum. You will find a few dealerships where it is obviously ordered as a standard...at least up here in Montana, but most dealerships and vehicles on lots don't have it and that goes right to the guy who orders them or maybe the general manager who tries to cut costs knowing most buyers won't know the difference.

I asked where I'm buying and the only place I could find with both Selec Trac and Trac Lock and the guy who did the orders, one was a Gladiator owner, but two knew his stuff under the hood on all the CDJR vehicles. Now you need to understand we live in the mountains, him in Idaho me in Montana but considering that he said he thought the LSD (Trac Lock) was an essential component and I agreed. He said Selec Lock essentially a front and back AWD gave you the best of both worlds. I pointed out in agreement my 2013 Ram 1500 that ONLY had the 4WD like most Gladiators. Simply escaping from the mailboxes in my neighborhood was a bear with their polished ice and snow and irregular surface... But my 2015 Ram 1500 had the limited slip and no problem at the mailboxes. My 2021 had the auto 4WD auto/Selec Trac and limited slip and it was awesome. We usually have a month to six week period in the spring and shorter period in the fall where our roads are blacktop interspersed with long areas with snow and ice. They do NOT plow our roads down to blacktop like back east. They plow down to about a couple of inches of slushy snow and you deal... It's a PITA reaching down and turning 4WD on and off... Selec Trac does it by itself.

Being retired, researching is my thing and a generalization I've learned is that if you are looking and you find a dealer where most if not all of them have at least Trac Lock, you know you gotta a dealership where the person who orders is pretty good at it if his general manager lets him... Most general managers don't know either so don't interfere, but a few micromanage everything. Just depends.
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Gvsukids

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I'm about to close a deal right now Nov 2023 15% incentive and I'm a long time Ram Truck owner, Renegade (getting traded) wife with a Cherokee. I research and scour details on CDJR vehicles.

The people AT DEALERSHIPS who order ought to often be shot. You can tell dealerships where the person who orders KNOWS what they are doing and not. I cannot believe how many are ordered without the trac lock limited slip differential. I mean like the majority of them on lots do NOT have lots of what I consider important things. Trac Lock is one of these imho. I guess if you live in a few places where it never rains or snows much you don't need it, but it is a basic safety feature...

Further, I also wanted Selec Trac (having had the auto 4WD/same thing on Ram 1500's) and a limited slip diff Trac Lock. It was almost impossible to find. I could order but don't like some of the changes on 24's and sure ain't gonna get the incentives on those till next November. I finally found a couple at a dealership who made sure ALL models had the trac lock at a minimum. You will find a few dealerships where it is obviously ordered as a standard...at least up here in Montana, but most dealerships and vehicles on lots don't have it and that goes right to the guy who orders them or maybe the general manager who tries to cut costs knowing most buyers won't know the difference.

I asked where I'm buying and the only place I could find with both Selec Trac and Trac Lock and the guy who did the orders, one was a Gladiator owner, but two knew his stuff under the hood on all the CDJR vehicles. Now you need to understand we live in the mountains, him in Idaho me in Montana but considering that he said he thought the LSD (Trac Lock) was an essential component and I agreed. He said Selec Lock essentially a front and back AWD gave you the best of both worlds. I pointed out in agreement my 2013 Ram 1500 that ONLY had the 4WD like most Gladiators. Simply escaping from the mailboxes in my neighborhood was a bear with their polished ice and snow and irregular surface... But my 2015 Ram 1500 had the limited slip and no problem at the mailboxes. My 2021 had the auto 4WD auto/Selec Trac and limited slip and it was awesome. We usually have a month to six week period in the spring and shorter period in the fall where our roads are blacktop interspersed with long areas with snow and ice. They do NOT plow our roads down to blacktop like back east. They plow down to about a couple of inches of slushy snow and you deal... It's a PITA reaching down and turning 4WD on and off... Selec Trac does it by itself.

Being retired, researching is my thing and a generalization I've learned is that if you are looking and you find a dealer where most if not all of them have at least Trac Lock, you know you gotta a dealership where the person who orders is pretty good at it if his general manager lets him... Most general managers don't know either so don't interfere, but a few micromanage everything. Just depends.
Different models don't have the option for the combination. Also, for a time, trac-lock wasn't available.
 

CrazyCooter

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The stuff that YOU want doesn't appeal to the average buyer? More cup holders and floor mats brings a better return to the dealer from a poser Jeep buyer........

When I order a new RV, the salesman shakes his head every time because I order with the 4 season/Arctic package, one air conditioner, and delete the generator?
 

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Rule number 1: 98% of car salesmen don't know shit about cars.
Rule number 2: the people who get promoted up from salesman are the people who sell cars the best, not the people with the most product knowledge.
Rule number 3: 99.5% of customers don't know shit about cars, so the 2% of salesmen who know their business only rarely ever meet a customer where their knowledge is appreciated.

What this all leaves you with is what you're seeing: regions of the country that should be optioning 4A and LSD on their entire fleet (at least models where this is possible) just aren't, and there aren't enough customer who notice or care to make dealerships care to change.
 
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The stuff that YOU want doesn't appeal to the average buyer? More cup holders and floor mats brings a better return to the dealer from a poser Jeep buyer........

When I order a new RV, the salesman shakes his head every time because I order with the 4 season/Arctic package, one air conditioner, and delete the generator?
Crazy Cooter -
Further explain the RV thermal/mechanical system specification reasoning...? I'm intrigued.
 

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ShadowsPapa

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You can tell dealerships where the person who orders KNOWS what they are doing and not. I cannot believe how many are ordered without the trac lock limited slip differential.
Not so fast - there's a whole world of drivers out there who don't care for it and don't want it.
I've got an interesting article from PM, or maybe it was PS, on how they work, what they do and what they don't do, when they help and when they don't.
Seriously, "auto enthusiasts" typically are fine with them or even insist on them, but there's a lot of others who don't want them. I've seen 'em cause trouble for the uneducated driver.
It's also something that adds cost. The idea is to get you onto the lot, figuring you can buy one because look, it's under our budget top and gee our monthly payments will be fine - then you get into options and add-ons and so on........ you still buy because the cheaper one left you with "bargain" in your mind. It's psychology. You don't load the lot with fully loaded expensive vehicles. No one will stop in to talk.

Different models don't have the option for the combination. Also, for a time, trac-lock wasn't available.
True - in 2020 model year you couldn't even get it in certain levels of the JT.

Rule number 1: 98% of car salesmen don't know shit about cars.
Rule number 2: the people who get promoted up from salesman are the people who sell cars the best, not the people with the most product knowledge.
Rule number 3: 99.5% of customers don't know shit about cars, so the 2% of salesmen who know their business only rarely ever meet a customer where their knowledge is appreciated.
I started buying through the guy I've been buying through because he spent his money and went to classes on Jeeps and RAM trucks. He's one of the few who can answer a question without shrugging or giving some big BS response. I went in pretty well informed on the JT and any question I had, he answered, even walking me over to one in the showroom and showing specifics - wiring for aux switches, where it was, and more. Even knew the bed dimensions, tailgate capacity, etc. Other sales people had that deer in the headlight look when I asked about what should have been simple stuff.
Last time I was in, Scott, the sales guy, introduced me to the service manager (in the middle of our JLU transmission leak fiasco) and said "Bill is the guy who I ask if I have questions about these" - had to laugh, uh, yeah, know more than the typical sales guy but there's people who blow me away in that sort of knowledge.
Anyway, we make a pretty good pair as far as customer and sales person and he's always tried hard to get their dealership to bend here and there - they are VERY strict on pricing and such. There's very little back and forth "I have to check with my manager". Last time he brought the sales manager out and we all talked together - none of this going to a back office, talking about last night's game and coming back BSing me.
Scott also knows what I want and can almost fill out an order without a lot of input from me.

Too many sales people were selling at the competition last month, or were selling shoes in Walmart or something as a prior job.

But ordering is done based on MAJORITY, not what YOU want, what will keep under a price point, and what most people will buy - informed or uninformed. They aren't stupid, it's business, and psychology.
Part of it is also determined by JEEP themselves........
 

CrazyCooter

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Crazy Cooter -
Further explain the RV thermal/mechanical system specification reasoning...? I'm intrigued.
We are 99% boondocking on solar power when the weather is not hot, so I'm more concerned about insulating from the outside and comfort when it's cold. Resale value could be a factor since it seems most RV'ers are pretty wasteful and don't care if a generator runs 24/7 or they are plugged into a post at a park?
 

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For the most part, dealerships have it down to a science of what moves when they order their on lot vehicles. They are not going to appease everybody, just the median mass of buyers that walks on the lot. Factory parts constraints will sometimes make them order configurations they normally would not order.
 

Farmer Fran

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Crazy Cooter -
Further explain the RV thermal/mechanical system specification reasoning...? I'm intrigued.
I'll take a guess...

4 season/Arctic package, = Keeps it warmer in the winter/cooler in the summer and pipes are "freeze safe"

one air conditioner, = see #1

and delete the generator? = has a better stand alone generator or simply does not need it.


@CrazyCooter how did i do?
 
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Redfour5

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I'm about to close a deal right now Nov 2023 15% incentive and I'm a long time Ram Truck owner, Renegade (getting traded) wife with a Cherokee. I research and scour details on CDJR vehicles.

The people AT DEALERSHIPS who order ought to often be shot. You can tell dealerships where the person who orders KNOWS what they are doing and not. I cannot believe how many are ordered without the trac lock limited slip differential. I mean like the majority of them on lots do NOT have lots of what I consider important things. Trac Lock is one of these imho. I guess if you live in a few places where it never rains or snows much you don't need it, but it is a basic safety feature...

Further, I also wanted Selec Trac (having had the auto 4WD/same thing on Ram 1500's) and a limited slip diff Trac Lock. It was almost impossible to find. I could order but don't like some of the changes on 24's and sure ain't gonna get the incentives on those till next November. I finally found a couple at a dealership who made sure ALL models had the trac lock at a minimum. You will find a few dealerships where it is obviously ordered as a standard...at least up here in Montana, but most dealerships and vehicles on lots don't have it and that goes right to the guy who orders them or maybe the general manager who tries to cut costs knowing most buyers won't know the difference.

I asked where I'm buying and the only place I could find with both Selec Trac and Trac Lock and the guy who did the orders, one was a Gladiator owner, but two knew his stuff under the hood on all the CDJR vehicles. Now you need to understand we live in the mountains, him in Idaho me in Montana but considering that he said he thought the LSD (Trac Lock) was an essential component and I agreed. He said Selec Lock essentially a front and back AWD gave you the best of both worlds. I pointed out in agreement my 2013 Ram 1500 that ONLY had the 4WD like most Gladiators. Simply escaping from the mailboxes in my neighborhood was a bear with their polished ice and snow and irregular surface... But my 2015 Ram 1500 had the limited slip and no problem at the mailboxes. My 2021 had the auto 4WD auto/Selec Trac and limited slip and it was awesome. We usually have a month to six week period in the spring and shorter period in the fall where our roads are blacktop interspersed with long areas with snow and ice. They do NOT plow our roads down to blacktop like back east. They plow down to about a couple of inches of slushy snow and you deal... It's a PITA reaching down and turning 4WD on and off... Selec Trac does it by itself.

Being retired, researching is my thing and a generalization I've learned is that if you are looking and you find a dealer where most if not all of them have at least Trac Lock, you know you gotta a dealership where the person who orders is pretty good at it if his general manager lets him... Most general managers don't know either so don't interfere, but a few micromanage everything. Just depends.
 

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Redfour5

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Arrrrgh, two months in a row, stellantis stopped their incentive in the middle of the day. No more 15% incentive. My deal is screwed... amazing
 

ShadowsPapa

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Arrrrgh, two months in a row, stellantis stopped their incentive in the middle of the day. No more 15% incentive. My deal is screwed... amazing
Nice thing about my last trade (2020 for 2022) is that there were good incentives when I placed the order and I made the final deal with the sales guy - we had no idea how long it was going to take to get the new truck, things had been really delayed on some orders, and the incentives kept changing.....................
Placed the order about May 1st, truck arrived in July - dealer said "we made the deal at this price and we're sticking to it, but we found another incentive so can take another $1,000 off".
Amazing for a place that normally only ever sells MSRP and "when the deal is gone, it's gone".
It paid off for him, though - we ended up buying our 4xe through him and he ate well that week.

Those incentives through Jeep really do come and go. When I was trying to make up my mind - and I started digging a good month or two before actually ordering, I saw things really come and go and some were only for certain regions of the country at times. Sometimes they change with an even month, and other times they might hold until the 5th of a month, who knows.
 

CrazyCooter

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I'll take a guess...

4 season/Arctic package, = Keeps it warmer in the winter/cooler in the summer and pipes are "freeze safe"

one air conditioner, = see #1

and delete the generator? = has a better stand alone generator or simply does not need it.


@CrazyCooter how did i do?
Pretty much nailed it! Priorities had to shift some when we downsized into the wannabe truck and compact rv though.
 

Alc

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Could you even option this on the EcoDiesels?
 

Throwback

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Arrrrgh, two months in a row, stellantis stopped their incentive in the middle of the day. No more 15% incentive. My deal is screwed... amazing
That blows. Maybe that's regional? Everywhere here I see it in print it expires 1/2. I've a feeling they'll extend it into 2024, since so many are still unsold.
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