If you think we Gladiator owners have it bad... see service procedure for Bronco leaking reservoir rear shocks

[whysoserious]

This Service Procedure for certain Broncos with Bilstein reservoir rear shocks that are potentially leaking and/or falling off. Just look to page 5, Figure 7 and Figure 8...

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[Lost1wing]

Great! The tech has to take a test to service a shock reservoir.

 

[Deleted member 57233]

But do they have to leave the bronco at the dealer for a month or more with no loaner vehicle?

 

[whysoserious]

But do they have to leave the bronco at the dealer for a month or more with no loaner vehicle?

Of course. The RTV has to have time to set up.

 

[Deleted member 57233]

Of course. The RTV has to have time to set up.

My friends with Fords get same day service on warranty issues, or a loaner if they need it for a couple days. They just set an appointment, drop it off in the AM, and pick it up in the evening. Every brand I've ever dealt with is the same way. It's absurd how bad the support is with Jeep.

 

[Gvsukids]

My friends with Fords get same day service on warranty issues, or a loaner if they need it for a couple days. They just set an appointment, drop it off in the AM, and pick it up in the evening. Every brand I've ever dealt with is the same way. It's absurd how bad the support is with Jeep.

Ford will even come to your business and swap a vehicles for an oil change.

 

[In3briatedPanda]

this reminds me of the first time i had to bleed the brake system on a 2010ish LS460 with 56 pages of instructions.

 

[DiehardTory]

The mobile service and the loaners are from the decision the DEALER principal or GM.

 

[ShadowsPapa]

My friends with Fords get same day service on warranty issues, or a loaner if they need it for a couple days.

They must have techs sitting around doing nothing. And all of the parts ever needed...........

Sure sounds nice and easy, but, I bet there are exceptions and wait times.
You can't provide even same week service and be very busy. I've worked in shops. It means a lot of down time not making money.

Ford will even come to your business and swap a vehicles for an oil change.

You pay for it. (and of course, Ford is huge)

 

[PuddleJumper]

I’m sorry. What the actual domesticated cinnamon toast fuck? What absolute waste of oxygen that somehow passes as a human being, signed off on this ?! That’s some shit I’d expect a crackhead to cook up trail side, not a multi billion dollar auto manufacturer. Hundreds if not thousands of year of great minds of ingenuity, bloody conflicts, and the indomitable human will; to engineer new and better ways to attach things to other things. And the best the fuckers could come up with, is a glue that sucks at being glue. A poor man’s gasket? Cork’s hope in hell? The pipe dope of the automotive industry? What absolute buffoons.

 

[whysoserious]

What the actual domesticated cinnamon toast fuck?

I think this shall be my new favorite phrase.

 

[montechie]

My friends with Fords get same day service on warranty issues, or a loaner if they need it for a couple days. They just set an appointment, drop it off in the AM, and pick it up in the evening. Every brand I've ever dealt with is the same way. It's absurd how bad the support is with Jeep.

I wish our Ford dealer was like that. Their service department is more of a "take lots of video/picture evidence before dropping it off to prove they're the ones that damaged your vehicle" type of place. I wish that was only one instance too. I want to add a F-250/350 to our collection but don't want to deal with them for warranty work.

The Toyota dealer is the only one that volunteers loaners and quick warranty service in our area.

 

[Deleted member 57233]

They must have techs sitting around doing nothing. And all of the parts ever needed...........

Sure sounds nice and easy, but, I bet there are exceptions and wait times.
You can't provide even same week service and be very busy. I've worked in shops. It means a lot of down time not making money.



You pay for it. (and of course, Ford is huge)

Yes, they have enough techs to complete the scheduled workload. It's not complicated to fill out a schedule and do the work when you say you will. They also tend to expedite needed parts for warranty work overnight to get you sorted as fast as possible.

There's no excuse for setting an appointment, then letting the vehicle sit for two weeks before you can even investigate the issue. If you're that busy, you shouldn't be booking those time slots.

 

[ShadowsPapa]

Yes, they have enough techs to complete the scheduled workload. It's not complicated to fill out a schedule and do the work when you say you will.

Have you worked in a production shop?
I have to ask, because it seems you aren't taking into account how easily things can go wrong.
You believe it's a simple task and only takes parts A and B, and you get it apart to find it needs more.
You take care of an electrical issue only to find further damage.
You have a customer with a misfire and end up finding it's not anything in the book and instead of 2 hours it's 3. What do you do - stop at 2 hours and say sorry, I have to take care of another customer and not finish?
You tell a customer you can do the axle seal in an hour, only to find that a bearing has gone and taken out the axle - then what.
I've seen many cases where a 2 hour job turns into 4 or 5..
What about a transmission leak - oh, it's the pan. No, it's not - it's the transmission housing itself. (yes, that's happened to a lot of folks)
Not every warranty job, or any, for that matter, follows exactly how you believe it's going to go.
Last pinion seal job I did turned into a whole lot more work once into it.

 

[whysoserious]

They must have techs sitting around doing nothing. And all of the parts ever needed...........

Sure sounds nice and easy, but, I bet there are exceptions and wait times.
You can't provide even same week service and be very busy. I've worked in shops. It means a lot of down time not making money.



You pay for it. (and of course, Ford is huge)

Don't you know that all of the various Ford forums are full of automotively satisfied people. And everything is paid for with smiles at your local Ford dealership

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