VERY interesting as this 2018 GC is the FIRST Jeep we've had with electrical issues other than decades ago a Cherokee had a bad crank position sensor.
*Update 2* I really cannot make this stuff up. So after having my JT at the dealer for a week. SA calls today to say that the TSB parts were never actually ordered. The tech never read the TSB. He just ordered a standard steering box, which didn’t correct anything. So I’m now going on week two to get the TSB implemented. Unfortunately the dealer told me and @JeepCares that the repairs were made! That’s not truthful.
So to try and clear this up- I met the guy to buy a tonneau cover from Craigslist( I’m going on vacation for Labor Day and didn’t want to rush a major purchase so I spent $80 for a 3 month old Tyga tri-fold). We talked for a few minutes and I asked him how his steering was. He motioned visibly how far he has to turn his wheel while driving to make it go straight which was significant but I wasn’t sure how to write that amount. If I had to guess the motion he made was a 30 degree turn and I’d also guess that he may have exaggerated. I didn’t know how to write all of that out so I tried to describe how he motioned his two hands. Either way I was pretty surprised by the amount he was describing, further surprised that he didn’t know about the safety bulletin and then I was grateful for this forum because that’s how I knew and also the reason I was informed prior to purchase. The amount of information on here is amazing
Even 15 degrees is a lot.
That’s what I’m worried about! Thanks for the info!I had my speedometer and TPMS adjusted by a local shop when I upgraded to 35s, before I went in for the TSB fix. After I picked up my JT looks like my settings went back to factory
I liken what some folks went through to the old TV shows and movies that show people driving and they are constantly moving the wheel back and forth. I used to laugh and think - they are going to wear out that steering gear and tie rods - or cops will think they are drunk jumping back and forth like that. But in the case of the JT - in some cases is was needed just to stay between the lines.Got mine repaired yesterday, it is a huge improvement! The truck actually tracks straight and doesn't wander at highway speeds. Now I have to relearn how to drive it, no more sawing the wheel back and forth to keep it straight.
I read yesterday that one dealer actually put all that back on....... can't recall which thread, this or the steering stabilizer thread that covers this issue, too.
yep, imgauging how lazy im going to be about taking it off before mine goes in. Also curious if its even necessary afterwards.
I wonder as well - my understanding is the 4 bolts are larger and the steel housing.......
Well now I’m on hold
Exact same thing happened to me - steering gear came in today but bolts won't be here until next week. They said they got the gear and found the bolts were not with it.
Sounds like you’re next in line for the TSB. I wouldn’t worry too much about it. Others on here have mentioned their service department never had the bolts either. Seems like a common miss during ordering. That said, there are others who got it right the first time. I don’t think it’s something that needs to be escalated to Jeep Cares compared to some things others have mentioned about their service departments. Either way...you’ll be really happy when you do get this fix!
