When did you order?
9/14
damn. I placed my order with OA on 8/6...I wonder what algorithm they are using to determine who gets their canopy and when.
What is OR? I ordered from Offroad Alliance.damn. I placed my order with OR on 8/6...I wonder what algorithm they are using to determine who gets their canopy and when.
Meant Offroad Alliance, need to pay better attention.
Because Keystone is not shipping first in/first out with orders and they apparently don't have the means and/or willingness to correct the situation. The only thing they excel at is over promising and under delivering.....
Please forgive my redundancy, but you must quit telling people to contact their dealer. The distributor that RSI chose to partner with in North America is a failure in terms of shipping orders in a First in/first out basis and knowing when and where their freight will deliver to their own warehouses and then on to the selling dealers. Whatever information that Keystone gives their dealers is a complete fabrication. I've received misinformation from my dealer for weeks, only to find out that Keystone just keeps dishing out BS. You are performing a huge disservice to your customers by continually referring them to their dealer.
Funny you can get one delivered to Alaska "so quick"! Can't wait to see a picture of it, you have the same color Jeep as me.
Jax- I did! Some non fun life stuff got in the way of finishing the install, but a buddy offered his warm garage to stash and put together. The two of us got it together in just over 2 hours (wasn’t rushing). Had a pucker moment looking at the shipping box as the roof panel box had some obvious damage!p, but everything good inside. Mine shipped with (I’m guessing) the fix for the tight door gasket...it had 2 extra support pads for the corners. Hopefully will get over there soon this week to finish up. Will report back when I do. Great solid feel!
And, apparently, once you get the call it’s fast. The freight company just told me it’ll be at my house tomorrow. So 5 days from the OA call. We’ll all look back at this, with our BA caps and laugh.
Did you order from OA as well? The rep I worked with told me to accept the package even if damaged. That they would be able to assist me in getting a new one. Then he said, some customers have been able to get temporary remedies while they wait. Otherwise, I reject it and wait another 60-90 days.
