Alpine 8.4 touch not responding

[Mustangr]

with only. 5000 miles on my Mojave, the touch screen works 10% of the time. Of course a bunch of features are controlled by the touch screen. I took it to my local dealer and they said yet, it’s bad and ordered a new one and said they would call me back when the part comes in. We. It’s been over 2 weeks and nothing. So I call service and i have to leave a voicemail because they are so busy I guess. I wait a few days and call back again, same thing. No call back after i had to leave a voicemai. I hate to be “that guy” but I guess I will have to call Jeep cares for answers. Sorry for the rant.

Sponsored

 

[Chris262]

Parts are difficult to get right now but you could always just stop by and ask for an update on the radio

 

[Maximus Gladius]

Waiting is now the new normal. Looks like the part isn’t stocked and if it’s ordered as a rush, like most things are now, it’s not around and must come from some other place. Patients is a big pill to swallow but so is being great full if our vehicles are drivable.

 

[Mustangr]

Waiting is now the new normal. Looks like the part isn’t stocked and if it’s ordered as a rush, like most things are now, it’s not around and must come from some other place. Patients is a big pill to swallow but so is being great full if our vehicles are drivable.

Thanks, I’ll give them another week and hope it comes in by then. ??

 

[Mustangr]

Thanks, I’ll give them another week and hope it comes in by then. ??

well, my new radio came in and they put it in and now the volume doesn’t work. So now they are ordering my 4th 8.4 inch $2000 option radio.

I have not had a working radio/touch controls since September. 4 months and 4 radios.
I have called Jeep cares and made multiple cases with them.

unfortunately, It seems customer service is not jeeps top priority.

Sponsored