Battery drain recall ?

[Bodine150]

I recently purchased a special order 2023 Mojave and they were slacking the day it was built and installed the wrong steps. Went back to the dealership to get the correct ones put on since they finally arrived at the dealership. While there the service tech said just as a heads up, there would probably be a recall coming. Said there was battery drain issues occurring and that while Stellantis was still trying to determine a fix, the temporary fix was to disconnect the Assist and SOS buttons. He said all units on the lot would be disconnected before selling and once a fix is figured out , they could come back to have those features hooked back up. I'm guessing they create a constant small current draw somehow. Anyone heard of this? I hadn't seen anything personally and was surprised to hear of this.

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[PuddleJumper]

My 23' mojave has been fine. hell i use the stock battery to run my deisel heater for 8 plus hours every night when i go camping. always starts right up every morning.

 

[Hootbro]

First I am hearing of it. Be interesting to see what the details are when they eventually come out if it is a across the board thing or a narrow build range?

 

[jac04]

If there was an actual Recall that applies to a new vehicle "on the lot", then AFAIK the vehicle could not be sold until the recall is performed.

 

[GeneralMaximus]

Not sure about the SOS, but I know for a fact the GPS tracker they plugged into my OBD port was draining my battery. My Battery tender was always showing a charge every few minutes. But after I unplugged the dealer’s GPS device, it now continuously shows a full battery.

 

[Throwback]

" Assist and SOS buttons"

I don't seem to have these, thankfully

" But after I unplugged the dealer’s GPS device..."

Why would the dealer put that on your jeep?

 

[Jim Dandy]

My 23' mojave has been fine. hell i use the stock battery to run my deisel heater for 8 plus hours every night when i go camping. always starts right up every morning.

Is yours gladiator engine gas or diesel

 

[PuddleJumper]

Is yours gladiator engine gas or diesel

mojave is a gas only variant

 

[Farmer Fran]

They are talking about this over at the RAM forum. It is real.

 

[Farmer Fran]

Post #14

Buying new truck, had to sign acknowledgment that connected services account can’t be activated? | Page 2 | DODGE RAM FORUM - Dodge Truck Forums

 

[ShadowsPapa]

I recently purchased a special order 2023 Mojave and they were slacking the day it was built and installed the wrong steps. Went back to the dealership to get the correct ones put on since they finally arrived at the dealership. While there the service tech said just as a heads up, there would probably be a recall coming. Said there was battery drain issues occurring and that while Stellantis was still trying to determine a fix, the temporary fix was to disconnect the Assist and SOS buttons. He said all units on the lot would be disconnected before selling and once a fix is figured out , they could come back to have those features hooked back up. I'm guessing they create a constant small current draw somehow. Anyone heard of this? I hadn't seen anything personally and was surprised to hear of this.

I think he's mixing up communications. Jeep shut down the stuff on their end that was constantly waking systems and from what I've read, there's no need to disconnect things on the Jeep itself.
something about the remote services pinging the Jeep and waking things up - "they are working on it" but so far I've not seen anything beyond that.

You don't need to disconnect anything in the Jeep itself.

 

[Choatecav]

All I can add to this is that my '21 Mojave, about two years in, had the battery go down. I took it in and they checked it out and since the warranty was still in effect and the battery tested bad, they replaced it for no charge. Furthermore, while in, they checked the auxiliary battery and it was also bad. They think it went bad and damaged the main by drawing it down. Anyway, it is a weak link in the system.

 

[ShadowsPapa]

All I can add to this is that my '21 Mojave, about two years in, had the battery go down. I took it in and they checked it out and since the warranty was still in effect and the battery tested bad, they replaced it for no charge. Furthermore, while in, they checked the auxiliary battery and it was also bad. They think it went bad and damaged the main by drawing it down. Anyway, it is a weak link in the system.

Yeah, that's the lore out there, however, it can be the main go bad first just as easily. Love it.
Goofy thing is that if a battery was always "made bad" because of something "drawing it down" then anyone who has ever left headlights on and come to a 0 volt battery would have to replace it - instead of recharge it. That's another reason I call "bunk" on what so many dealers say - if a battery always went bad because of a drain taking it down, then you'd always have to replace a battery any time it went dead for any reason - lights on, parasitic drain, whatever.

4xe see a lot of batteries go bad, a whole lot of them - with no aux battery.
4xe see a lot of drained batteries (there's a TSB for the 4xe Grand Cherokee as I recall) and yet the battery can be recharged and work fine.
Drawing a battery down doesn't automatically destroy it, otherwise every 4xe that had a dead 12v battery would need a new battery.

 

[Toyfrog]

All I can add to this is that my '21 Mojave, about two years in, had the battery go down. I took it in and they checked it out and since the warranty was still in effect and the battery tested bad, they replaced it for no charge. Furthermore, while in, they checked the auxiliary battery and it was also bad. They think it went bad and damaged the main by drawing it down. Anyway, it is a weak link in the system.

I replaced both of mine in my 21 Mojave at 25k miles. Dealership said they couldn’t do anything unless the battery was completely dead, even though it was disabling the ESS at startup and knew the aux was going. I think it’s BS that you have to be stranded with a dead battery and then have it towed before they do anything. Hell, even Walmart will replace a battery under warranty if it’s showing less than starting voltage. ?

 

[ShadowsPapa]

Dealership said they couldn’t do anything unless the battery was completely dead

That's crap - there's a specific test process and no, it only has to fail the test, NOT be dead. In fact, the papers say if the battery is below a certain voltage, to charge it before testing.
You were lied to.

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