Gladiator Window Sticker and Build Sheet Order Tracking

[JeepCares]

I'm beyond frustrated.... Ordered 12 weeks ago. I'm now on my 5th different time in to D1 status (with D status in between each D1).
Jeep chat has told me 3 different times that my 'case has been upgraded' and I've heard NOTHING from anyone since the first time my case was escalated 3 weeks ago.

Hi Eric,
We certainly understand your frustration and would be happy to look into the status of your case. Please send us a private message with your case number!
Alex
Jeep Social Care Specialist

Advertisement

 

[brocks364]

Can your dealer place a second order for you and see if it goes through faster? They can always sell your Rubicon if it ever arrives... but I wonder if you'd just be better off ordering again?

The problem with that is that there have been hundreds and hundreds of Jeep Rubicons built recently that were ordered weeks and MONTHS after my Gladiator.... So, they are taking my parts to produce orders that are AFTER my order.

I feel your pain! I ordered my Rubicon on 6/6, and I check the build sheets everyday, and trucks ordered over a month after mine are done. And it’s not like they’re missing parts. All my options are being built into trucks that are done. It’s very upsetting, but it will be worth it when I get it. I would just like to drive it a couple times with the top off before it gets too cold!!!

 

[brocks364]

Hi Eric,
We certainly understand your frustration and would be happy to look into the status of your case. Please send us a private message with your case number!
Alex
Jeep Social Care Specialist

I’ve got a case number. It’s 59396936. Can you check mine??

 

[Sheepona]

Finally broke down and cancelled my LE order, it still doesn't have a VIN. Order date was 4/10

Although turns out my dealership had an LE on the lot, so I bought that instead. So I have white instead of Granite.

 

[GOT16]

not very positive after reading some of these...
ordered mine 10 days ago, says waiting to be sequenced for production.
Hope I dont have the wait some are having!!

 

[GoodHarris]

Just heard from my dealer that our punk’n was in paint yesterday ,3 weeks from when we ordered it. Now hopefully no delays

 

[JeepCares]

I’ve got a case number. It’s 59396936. Can you check mine??

Hi Jay,
I have received your private message and will continue assisting you from there!
Alex
Jeep Social Care Specialist

 

[2004blackwrx]

only 1 in the last 24 hours. lets pick up the pace

 

[MirMir]

Just heard from my dealer that our punk’n was in paint yesterday ,3 weeks from when we ordered it. Now hopefully no delays

Congratulations! What's your build consist of?

 

[swampy]

Any ideas on how long the bed liner spray takes? I think that's the only thing that would be in the vendor step after inspection with my options. Alpine premium would have already been installed, right?

How long does the bed liner part typically take? Any thoughts?

 

[2004blackwrx]

Any ideas on how long the bed liner spray takes? I think that's the only thing that would be in the vendor step after inspection with my options. Alpine premium would have already been installed, right?

How long does the bed liner part typically take? Any thoughts?

The bedliner is all I can think that would be done for myself in JB too and its been 8 days so far.

 

[Lpugmire]

The problem with that is that there have been hundreds and hundreds of Jeep Rubicons built recently that were ordered weeks and MONTHS after my Gladiator.... So, they are taking my parts to produce orders that are AFTER my order.

I feel your pain man! I ordered my white Rubicon on 4/29 and I’m stuck in D status. Jeep chat escalated my case too and I’ve never heard another word. So frustrated and pissed off seeing order after order being built that were entered weeks and even months after mine. Most of the time Jeep chat says nothing but that your in D status but don’t worry because typically I shouldn’t be there for more than 30 days. 30 days?! I’ve already been there for over 3 months. One Jeep chat conversation did say that it was in D status because they don’t have the steel bumpers and that they were supposed to get them in in mid July but it was the 3rd week in July and they weren’t in yet. Everyone else I have spoke says they have no idea why it’s still in D status. I guess the thing that pisses me off the most is if they would just communicate with us and give us an idea as to when the orders might be processed or what’s holding them up then at least we would have some information I could be prepared. But instead they tell us absolutely nothing and so we sit here watching jeep after jeep get billed and delivered while ours is stuck in limbo.

 

[Lpugmire]

... oh, don’t let me forget to mention I planned a family vacation in Moab over Labor Day weekend. Really wanted to see how it performed on the trails and share as I haven’t seen anything posted yet besides the concepts and the huge builds. Inconceivable that I’m still in D status. Starting to consider canceling my order.

 

[JeeperCreeper]

... oh, don’t let me forget to mention I planned a family vacation in Moab over Labor Day weekend. Really wanted to see how it performed on the trails and share as I haven’t seen anything posted yet besides the concepts and the huge builds. Inconceivable that I’m still in D status. Starting to consider canceling my order.

I cancelled my order with my dealership this afternoon.

 

[Yakpimp]

Looks like we passed 1000 tracked orders a couple days ago!