sirsamuel764
Well-Known Member
- Thread starter
- #1
Wanted to entitle this post "ineligible for tsb because of mopar lift, or complete incompetence by stealership." I took my jeep to the stealership today to get it checked out for the TSB. I drove it back from west texas this weekend and it was unbearable to drive. White knuckle driving the entire trip. Every bump at 60+ felt like I was going to swerve into the other lane.
When I took it to the stealership the suit at the desk told me that he checked out my problem and that he recommends a track bar and a steering stabilizer (which I intend to do down the road, but I am not placing a bandaid over jeep's broken leg). He told me that the only problem with the steering is that I have 35s and only a mopar lift. I asked him several times why the mopar lift doesnt come with these components if these are potential problems. He had no answer. I walked to the parts desk and asked the parts guy if this was a potential problem (I approached him as if I were a prospective customer). He thought it was a ridiculous question and of course you shouldn't compromise drivability by installing a mopar lift kit and the 35 inch tires which the kit states it is capable of running. So these two gentlemen were on completely different pages.
I went back and talked to the suit behind the desk about the TSB. I asked him if the steering box in my truck is steel or aluminum. He stated that the TSB states that the steel and aluminum parts are for different vehicles. My gladiator doesn't have such a part available, according to suit.
Quite frankly, I have no idea what is going on with Huffines if DFW. I am pretty forlorn about the whole situation. I have wanted a jeep for a very long time and saved up to buy one, and now it is extremely unenjoyable to drive. Not only is it a very unpleasant driving experience, but the people at the dealership who are supposed to help me fix my $45k truck seem to lack the knowledge requisite to fix my problem, and the ambition necessary to at least be of some modicum of help.
What would you guys say the next step for me is? Do I take it to another stealership? Do I just buy the trackbar and steering stabilizer and install myself? Do I go trade the gladiator in and go with the Chevy Bison that I was thinking about? I really wanted my wife's next vehicle to be a grand wagoneer when they come out, but if this is how service works with Jeep then I can't imagine spending that much for an SUV. @JeepCares
Here's the paperwork:
When I took it to the stealership the suit at the desk told me that he checked out my problem and that he recommends a track bar and a steering stabilizer (which I intend to do down the road, but I am not placing a bandaid over jeep's broken leg). He told me that the only problem with the steering is that I have 35s and only a mopar lift. I asked him several times why the mopar lift doesnt come with these components if these are potential problems. He had no answer. I walked to the parts desk and asked the parts guy if this was a potential problem (I approached him as if I were a prospective customer). He thought it was a ridiculous question and of course you shouldn't compromise drivability by installing a mopar lift kit and the 35 inch tires which the kit states it is capable of running. So these two gentlemen were on completely different pages.
I went back and talked to the suit behind the desk about the TSB. I asked him if the steering box in my truck is steel or aluminum. He stated that the TSB states that the steel and aluminum parts are for different vehicles. My gladiator doesn't have such a part available, according to suit.
Quite frankly, I have no idea what is going on with Huffines if DFW. I am pretty forlorn about the whole situation. I have wanted a jeep for a very long time and saved up to buy one, and now it is extremely unenjoyable to drive. Not only is it a very unpleasant driving experience, but the people at the dealership who are supposed to help me fix my $45k truck seem to lack the knowledge requisite to fix my problem, and the ambition necessary to at least be of some modicum of help.
What would you guys say the next step for me is? Do I take it to another stealership? Do I just buy the trackbar and steering stabilizer and install myself? Do I go trade the gladiator in and go with the Chevy Bison that I was thinking about? I really wanted my wife's next vehicle to be a grand wagoneer when they come out, but if this is how service works with Jeep then I can't imagine spending that much for an SUV. @JeepCares
Here's the paperwork:
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