Mine is not drivable, I got a loaner which was a compass, had to wait 4 days for this thing. Still was given no ETA on repair
Expect 3-4 weeks after order.
Was there anything else wrong with yours? I have a right rear wheel full of grease that looks nearly the same as what you shared that I have been driving on for around 6 weeks now. Just wondering what is the trigger point between "driveable" and not? Since there is no TSB (at least I haven't seen one posted here) not sure how different dealerships could consistently make that determination.
I have been waiting 6 weeks already (some others have waited even longer) and was just told I have at least another 3 weeks to go, but the dealership parts people didn't have much faith in that eta due to the order and supply situation. So based on my experience, 3-4 weeks from order is not accurate.
Nope, that was all. They said the only way they would feel comfortable with me driving it is if I brought it in about every 5 days to top it off.
It is laughable at this point not to have a TSB or acknowledge that this is a growing problem. The past 3 weeks when I have called to check status, the backorder number has grown by around 50 each week. Not to mention the poll sample on another thread here suggests that around 20% of 2021 units built earlier this year have the issue. Certainly there could be some bias in the sample since many people go to car forums to bitch about problems, but I would argue that effect should be largely offset by all the modding enthusiasts active on this site; I think people (myself included) mostly come here to share Jeep product/lifestyle knowledge and get ideas for mods. We aren't talking about a population of minivan owners who mostly don't do anything with their vehicles but drive from point A to B.
I was three weeks and saw several people in the thread with around that time frame....so expect longer than two weeks work?
Hey there buddy I put mud guards on my Honda Odyessy ? Problem is that I don't think Jeep Cares has any connection to the Quality Department for FCA. They can basically look at inside sales service part orders from dealerships to FCA. Inside Sales has no communication with Warranty/Quality. Dealership techs have a better chance of getting that kind of information.
Sure, just sharing my experience as well. Apparently there is some way to get priority which I and others missed out on. Again, I am not complaining about waiting or knocking anyone who got their parts already, if I got a call tomorrow I would go get my Glad fixed immediately without question. Just wish the response from Jeep on this issue was a little more timely and transparent.
100% with you on all of that.
