More from Engine Failure

[jeepers29]

Wouldn't it be prudent to hang on to those parts until the issue is resolved? They could be valuable as more concrete evidence of the nature of the failure including related components. I'd hate to see you give them away just to be asked by FCA to produce them to confirm the fault.

I've learned over the decades of warranty work to never discard a single thing until the request is closed and paid. You never know what might happen.

I know it's documented by Anderson, but who knows how words on paper can change interpretation. Nothing is nearly as compelling as putting the parts they replaced in front of them. As they say "a picture is worth a thousand words", or in this case, the components. And it's a two-way street, as the person processing the claim might be asked if they confirmed the evidence or if they're just going off of a person's word.

Better to have and not need, than need and not have.

Sage advice my friend.

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[NCJL]

Ok, here’s the latest. FCA has reached out to me for more detail related to the HPFP failure and subsequent warranty refusal by Anderson. Also Anderson’s Customer Relations Manager has contacted me to set up a meeting with Anderson staff.
I have a bed load of parts all of which were replaced. I have no use for them and am willing to give them away (less the failed HPFP) to anyone willing to arrange and pay for shipping. Be mindful, this is from a 2022 JT ecoDiesel.
Thank you all for your valuable comments and suggestions.

Agree with others….keep the parts till this resolved.
A pic of the “ truck bed of parts” would be interesting to see.

 

[Almost]

OP if you need any more leverage I will direct you to this language on the safety recall report, but it sounds like you have things in motion with FCA already.

Page 4:
"FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. "

RCLRPT-23V263-3671.PDF (nhtsa.gov)

 

[Dartman48]

Again I want to thank all of you for your comments and advice.
I have submitted the repair invoice to FCA, and hope for some or all expense refunded.
But here’s the larger thing. I will end my association with the Jeep brand today. There’s two reasons: Even though my JT was “repaired”, it was done with the same Bosch CP4 HPFP that failed and is subject to recall. It could fail again.
Also, to remain in that truck means I stay in relationship with the dealership for future service and repair.
Neither of those conditions are acceptable to me. I’ve had a long history of Jeep brand ownership, and it’s kinda sad for me to realize I won’t own a Jeep.
Thanks again all y’all.

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