Maximus Gladius
Well-Known Member
- First Name
- Kevin
- Joined
- Jan 30, 2021
- Threads
- 75
- Messages
- 2,917
- Reaction score
- 3,727
- Location
- Calgary, AB, Canada
- Vehicle(s)
- 2021 JTR, 2023 JTR
It may not be settled even if you contact them. You’re expecting a lot, even to think they’ve read their own published material. The manuals are for the vehicle own to interpret. Want to see the author short circuit, ask them to clarify what they write.but this will not be settled until I contact Jeep
The scariest thing a dealership experiences is a vehicle owner walking in with the book and being asked to clarify or explain in detail fashion some ambiguity in the book. I tried that once. Even had a meeting with the GM of one fine Chrysler dealership to have him explain something in the book. He said to me, in his very advanced way of clarifying my question,… “I haven’t read the manual and I’m not about to start. Get out of my building”. …and I never went back and never will.
If you come at them with the way you do that is very precise and analytical that backs your question, you will short circuit them. You must dumb down your approach and not make their job hard.
Good luck! (Would love to be a fly on the wall of the poor sap that gets your email)
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