Post your 2020 JT Gladiator build status

[steveale]

I believe she was not accurate in her response. They are not the same.

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[Tortooga Custom Works]

I just got off chat with FCA Customer Service. They specifically said BX and BG "are the same".

Crystal (4/11/2019, 10:30:26 AM): VON: 43614403 VIN: Not assigned yet
ORDERING CUSTOMER NAME: AARON xxxxxxxxx
Thank you for your patience and providing me with your information while I have found your vehicles status, at this time your status is currently in the same stage I would advise contacting back next week or two and we should have an update for you.
Me (4/11/2019, 10:30:44 AM): BX still?
Me (4/11/2019, 10:31:10 AM): I am just excited and impatient.
Crystal (4/11/2019, 10:31:16 AM): You are now in BG Status. (Which is the same)
Me (4/11/2019, 10:31:36 AM): No difference between BX and BG?
Crystal (4/11/2019, 10:32:06 AM): correct/

Aaron

I'm not sure that's correct, but I'm not sure. Look at Travis' post a few posts up.

 

[terrordbn]

I just got off the phone with my regional FCA Rep. They are just beginning to perform checks & balances on the LE orders. He asked me for names of all those I placed an order for. It seems many dealers received duplicate leads on the same customer (ie: We received 3 leads for the same customer). What does this mean? The "sell out" of LE Gladiators may not have happened! All LE's we have ordered at my store have been moved to BX Status (Unscheduled- Good Order Available for Scheduling). I asked him about that & he stated as long as they have moved from BG (Bad order) or BA (Unscheduled- Pending Order) we are good to go so far. They (FCA) still need to make sure those that have been ordered match up to the LE Website hand raiser information (Name & email provided by the customer on the LE website).

Any additional information provided to us will be passed along.

Travis

Travis,
Both chat customer support and voice customer support have confirmed that "BG" is not a "Bad Order". It is just FCA figuring out the process for the orders. Mine went from BX to BG, but FCA is telling me the order is still progressing and it is "normal"...

I did not order from the dealer the concierge forwarded me to, but I absolutely went through the pre-order site to reserve one. Hopefully that didn't confuse things.

Truly appreciating your insights though! Hope we don't "get on your nerves" asking all these questions!

Aaron

 

[Jeepznthingz]

So a bit of an update. I contacted FCA again and this time they told me it was BX and I asked them specifically if my name was on the order and what build priority it was. They told me my name was not on the order and it was priority 99. They recommended me to contact the dealer to have this fixed.

makes me angry. I guess it's a good thing at least I know what I am doing.

BG? I'm not sure that is a good status... this is what I think that means:
BG – order has passes edit but cannot be scheduled regardless of sold status

my dealer told me

Travis,
Both chat customer support and voice customer support have confirmed that "BG" is not a "Bad Order". It is just FCA figuring out the process for the orders. Mine went from BX to BG, but FCA is telling me the order is still progressing and it is "normal"...

I did not order from the dealer the concierge forwarded me to, but I absolutely went through the pre-order site to reserve one. Hopefully that didn't confuse things.

Truly appreciating your insights though! Hope we don't "get on your nerves" asking all these questions!

Aaron

apparently, my order regressed back to BG. Not sure what’s up with that, it at any rate, I’m not going to worry. If something happens and I do not get a LE, I’ll just wait and order another, maybe a different color, ie hydro blue, gator, or maybe even punkn. Life’s too short, man.

 

[GLADI8TOR]

LATEST STATUS 4/11/2019 1:35pm EST

Cheryl
Thank you for holding Peter. I see your vehicle is in BG status which is Passed Edit.

1:30:38 PM
Me
What does that Mean?

1:31:26 PM
Cheryl
Means vehicle passed edit, will sit in this stage until vehicle is scheduled to build.

1:32:33 PM
Me
no problems with the order?

1:32:52 PM
Cheryl
No

1:33:52 PM
Thank you for contacting Jeep Customer Care. Please chat with us again if you need further assistance. We are open 24/7 for your convenience. Have a great day.

 

[Tortooga Custom Works]

my dealer told me

apparently, my order regressed back to BG. Not sure what’s up with that, it at any rate, I’m not going to worry. If something happens and I do not get a LE, I’ll just wait and order another, maybe a different color, ie hydro blue, gator, or maybe even punkn. Life’s too short, man.

This is what I told travis. If my order get's canceled, it's the universe telling me I need to wait for Sting Gray. So he can keep my deposit and I'll order a fully loaded rubicon when Sting Gray becomes available. Honestly, no loss.

 

[Jeepznthingz]

LATEST STATUS 4/11/2019 1:35pm EST

Cheryl
Thank you for holding Peter. I see your vehicle is in BG status which is Passed Edit.

1:30:38 PM
Me
What does that Mean?

1:31:26 PM
Cheryl
Means vehicle passed edit, will sit in this stage until vehicle is scheduled to build.

1:32:33 PM
Me
no problems with the order?

1:32:52 PM
Cheryl
No

1:33:52 PM
Thank you for contacting Jeep Customer Care. Please chat with us again if you need further assistance. We are open 24/7 for your convenience. Have a great day.

That’s who I spoke to earlier. Told me that my Jeep is in BG, also.

 

[Jeepznthingz]

This is what I told travis. If my order get's canceled, it's the universe telling me I need to wait for Sting Gray. So he can keep my deposit and I'll order a fully loaded rubicon when Sting Gray becomes available. Honestly, no loss.

I really like granite, I have a granite JKURRecon, but, some of the colors are intriguing.

 

[Michaelamici]

So being the impatient person I am, i had a chat with FCA tonight asking if a vin had been assigned, this was the response. So hopefully the vin will be coming any day


There were a few shipped to most areas of the country before the launch edition but none of those were special orders. The special orders are just now beginning to be scheduled, Michael, I am sure yours isn’t too far behind as there were a limited amount available for the launch edition, glad to hear you were one of them!

 

[JeepRealtor]

Just means your dealer will not discount the LE. Many of us have purchase agreements below invoice on the LE. Depends on dealer, their pricing structure, and volume. Most dealers should honor tread lightly or other FCA affiliate pricing (1% under invoice).

If that’s the case, am I able to change dealers at this early stage? I’m not paying msrp.

 

[kayakmike]

If that’s the case, am I able to change dealers at this early stage? I’m not paying msrp.

Too many unknowns to answer. My gut is you can't change dealers at this "late" stage. For the LE, all vehicles were suppose to be on contract 7 days after the launch date (4/4). That would have been yesterday. So I'm guessing any LEs not on contract by yesterday will be heading to dealer lots instead.

You said you have a VON and are in BX status? So you signed a contract with a dealer? Put down a deposit? Refundable or not? First thing I'd see if you can back out of your current deal.

Did you find another dealer willing to deal? At what price? Can they help out switching your order?

I'm surprised (actually, I guess I'm not) how many people ordered LEs without even questioning what the price would be. Even working with one of the discount dealers, I did not sign the purchase agreement/put down a deposit until I knew what my no kidding out the door price was going to be. Once you've signed on the dotted line, you've lost most of your ability to negotiate price.

 

[Nujejep]

i went there it said to check with your dealer?

 

[lucky7t]

Don’t want to be negative but fca kinda dropped the ball a little here . So much confusion and no real answers. Nobody knows anything at this point . It’s kinda weird . It’s not the end of the world but I’d like to know when it’s being built , and a vin.

This concierge thing really screwed it up unfortunately. I hope we all get some straight answers soon.

If it weren’t for my dealer I would have never ordered one of these . He’s been very straight and keeps me sane right now .

 

[SleepyJeep]

I just feel like with all this chaos, you will find a bunch of LE's at dealer lots. I don't believe that all of them are sold out at this point...

 

[jncomatrix]

I heard from my dealer yesterday....moved from bx to bg.....what its suppose to do so it is progressing.........meanwhile never had a phone call still from the FCA. Dealer said I probably wont hear via phone from the FCA maybe an email....that has not come either. Im just glad that I followed all the steps and jumped over a few to get it ordered. Closed mouths dont get fed!

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