More lift research…I like this.

[starrskream]

What I meant by saying “My understanding is that to keep your factory warranty intact, you would not only have to use the Mopar lift but also have your dealer install it.” Is that a dealer is not going to warrantee an owner’s aftermarket suspension, nor will they cover any problems that they think may have been created by the lift or its installation. I will do my best to be more specific next time.

I understand and agree with your thinking about generalization. The problem I run into when posting is that it usually takes several paragraphs for me to get where I’m trying to go. Last night I shortened it a little too much. Reading some of the posts on here about warranty claims being denied because of aftermarket parts makes no sense, but without all the facts, a lot of them could, even if they shouldn’t. Was my lift responsible for a bend in the frame or transmission failure, it shouldn’t be, but depending on what was installed and how, just about anything is possible.

I spoke with my dealer today.

their answer was what I expected. In a nutshell, "any Mopar parts installed will absorb the 3/36 warranty. any other parts installed will be at the discretion of that manufacturer. No we cannot nor will not claim that your engine or trans blew up because you put a lift on without investigating it. , those two systems aren't exactly connected. That said if you put on 40" tires and regear and your trans blows up that could be connected. We would have to see"

Basically what i am hoping for.

If i install the mopar lift, and a spring breaks and i crash, that's still sort of on them not xyz lift company." Not necessarily that situation exactly, but i think you can elaborate on my intentions.
I like, and trust my dealer, they have been very fair with me over the years.

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[Scott L]

Near Buffalo, you ?

I’m living in Va nw but have family in Rochester. Go up three or four times a year so spend a fair amount of time there.

 

[Silverator]

that’s precisely what I’m attempting to avoid.
I don’t want the dealer 40,000 miles down the road saying “your transmission failed because you put a lift on.”
I’ll have to ask the dealer about what they would do given this situation.

Sounds like I'm going to need to have a heart to heart with the local jeep service manager to get their take on things.

Sigh....so I talked with a service advisor at the ONLY local Jeep dealer today. I got the feel that they were just trying to sell a Mopar lift and their install fee. When asked about doing a different lift from a 3rd party - I was told that it would "probably" void my warranty. That seems to be in line with some of the previous comments. When I asked about larger tires, he said it "could" void the warranty. Then, I said "OK - let's talk about the Mopar 2" lift then". That seemed to brighten him up. Then I asked about no front or rear trackbar in the kit, no geometry relocation brackets, no new drag link...... Quiet. Then I asked if they could install those if I brought them in, and he was like "no problem, we can do that". Then he mentioned they have 35" tires and aftermarket wheels on sale and he could hook me up with the buy 3 get one for $1 deal they have going on. Most of what he said seemed like a total contradiction / sales pitch from my take on it.

Zero tolerance with other lift brands, but if I use Mopar springs / shocks, then they would be happy to add a mishmash of other lift and steering components to "make things right". Tires could void the warranty, but oh.....we have a sale going on.

The whole conversation left a bad taste in my mouth. The nearest other Jeep dealer is 100 miles away - but we have a EXCELLENT 4x4 shop in town with great rep. Not cheap, but very good and service oriented. Going 100 miles to get another dealers opinion is not really an option unless it's major surgery. I did NOT GET the feeling that my local dealer would treat me right if push came to shove. I should have known. I took a 2004 RAM truck I owned and babied it's entire life to them for repairs and they came back with a quote that was significantly more than the truck was worth. I just paid what I had to to get it out the door (oil and diff oil change) and drove it away. It's still running fine.

This makes me want to dump my extended warranty in the trash. Wish I'd never bought it. Wonder if I can cancel and get my money back. Which I'd put towards a lift and tires, LOL

 

[starrskream]

Sigh....so I talked with a service advisor at the ONLY local Jeep dealer today. I got the feel that they were just trying to sell a Mopar lift and their install fee. When asked about doing a different lift from a 3rd party - I was told that it would "probably" void my warranty. That seems to be in line with some of the previous comments. When I asked about larger tires, he said it "could" void the warranty. Then, I said "OK - let's talk about the Mopar 2" lift then". That seemed to brighten him up. Then I asked about no front or rear trackbar in the kit, no geometry relocation brackets, no new drag link...... Quiet. Then I asked if they could install those if I brought them in, and he was like "no problem, we can do that". Then he mentioned they have 35" tires and aftermarket wheels on sale and he could hook me up with the buy 3 get one for $1 deal they have going on. Most of what he said seemed like a total contradiction / sales pitch from my take on it.

Zero tolerance with other lift brands, but if I use Mopar springs / shocks, then they would be happy to add a mishmash of other lift and steering components to "make things right". Tires could void the warranty, but oh.....we have a sale going on.

The whole conversation left a bad taste in my mouth. The nearest other Jeep dealer is 100 miles away - but we have a EXCELLENT 4x4 shop in town with great rep. Not cheap, but very good and service oriented. Going 100 miles to get another dealers opinion is not really an option unless it's major surgery. I did NOT GET the feeling that my local dealer would treat me right if push came to shove. I should have known. I took a 2004 RAM truck I owned and babied it's entire life to them for repairs and they came back with a quote that was significantly more than the truck was worth. I just paid what I had to to get it out the door (oil and diff oil change) and drove it away. It's still running fine.

This makes me want to dump my extended warranty in the trash. Wish I'd never bought it. Wonder if I can cancel and get my money back. Which I'd put towards a lift and tires, LOL

replacing a component with a non mopar will void that warranty, on that part. If that part causes damages to another part the dealer must prove it to void the warranty.
I’ve had this same convo with my dealer, that was their answer.
As for tires voiding a warranty, same as above.
I plan to do the mopar 2”, with the drag links and other components seen in my first post here. I also plan to do daystar level kit in the front(adding steel front bumper later).
As others have said here lift components are well made most come with their own warranty.
I wouldn’t worry too much, if anything happens the dealer will have to prove it.
your extended warranty covers alot more than your suspension.

 

[Zachanadandy]

I spoke with my dealer today.

their answer was what I expected. In a nutshell, "any Mopar parts installed will absorb the 3/36 warranty. any other parts installed will be at the discretion of that manufacturer. No we cannot nor will not claim that your engine or trans blew up because you put a lift on without investigating it. , those two systems aren't exactly connected. That said if you put on 40" tires and regear and your trans blows up that could be connected. We would have to see"

Basically what i am hoping for.

If i install the mopar lift, and a spring breaks and i crash, that's still sort of on them not xyz lift company." Not necessarily that situation exactly, but i think you can elaborate on my intentions.
I like, and trust my dealer, they have been very fair with me over the years.

You do realize that warranty and liability are not the same right? Even if a factory component fails causing a crash that's an insurance claim not a warranty claim. In your example they'd warranty the spring and nothing else damaged in the accident. The same goes for any aftermarket spring. Point being run whatever lift you want, springs almost never fail, they are cheap, and they would be warrantied by whichever quality company you bought them from. I'm not even saying "don't run the Mopar kit", but more so don't let some misconceptions about how warranties work and/or what they cover pigeon hole you into making that choice. In my opinion it's an illusion that you gain anything regarding warranty by running the Mopar kit and your dealer basically told you as much. They will warranty the Mopar parts just as any other manufacturer would warranty theirs and nothing beyond that. Xyz lift doesn't affect the warranty on anything but the parts it replaced.

 

[Silverator]

replacing a component with a non mopar will void that warranty, on that part. If that part causes damages to another part the dealer must prove it to void the warranty.
I’ve had this same convo with my dealer, that was their answer.
As for tires voiding a warranty, same as above.
I plan to do the mopar 2”, with the drag links and other components seen in my first post here. I also plan to do daystar level kit in the front(adding steel front bumper later).
As others have said here lift components are well made most come with their own warranty.
I wouldn’t worry too much, if anything happens the dealer will have to prove it.
your extended warranty covers alot more than your suspension.

That was NOT how the dealer here explained it. They said replacing a component with a non Mopar suspension part can/will void the warranty for anything in the drive train that said part might affect. I could care less if a spring or shock fails - the likelihood of that is minimal and inexpensive. It's the transmission, transfer case, axles, etc. that concerned me.

But I'm over it now. If I can back out of the extended warranty I will. Jeep - or their dealers, or their policies - have left a bad taste in my mouth.

I LOOOOVE the Gladiator - but they know very well that virtually every Jeep owner is going to mod their vehicle in some sort of way that will allow them wiggle room to void their warranty.

If this is NOT the case, they need to make a very bold PR move and put up an explanation that explains everything from their official point of view. I was ignorant when I found a great deal on a new Gladiator Rubicon, and not really prepared for the salesmanship / gamesmanship in getting out the door alive. That's on me. The BS subterfuge and lack of transparency is on Jeep and their dealers.

 

[Wheelin98TJ]

That was NOT how the dealer here explained it. They said replacing a component with a non Mopar suspension part can/will void the warranty for anything in the drive train that said part might affect. I could care less if a spring or shock fails - the likelihood of that is minimal and inexpensive. It's the transmission, transfer case, axles, etc. that concerned me.

But I'm over it now. If I can back out of the extended warranty I will. Jeep - or their dealers, or their policies - have left a bad taste in my mouth.

I LOOOOVE the Gladiator - but they know very well that virtually every Jeep owner is going to mod their vehicle in some sort of way that will allow them wiggle room to void their warranty.

If this is NOT the case, they need to make a very bold PR move and put up an explanation that explains everything from their official point of view. I was ignorant when I found a great deal on a new Gladiator Rubicon, and not really prepared for the salesmanship / gamesmanship in getting out the door alive. That's on me. The BS subterfuge and lack of transparency is on Jeep and their dealers.

It's explained differently because it's interpretation of law. Interpretation of law can be difficult which causes variation, so we have courts that interpret law and settle disputes. And sometimes that is inconsistent.

It's not a black and white situation. There can be a disagreement if the aftermarket part caused the failure or not.

I don't understand why a warranty is so important, but I'm also the type that will NEVER buy an extended warranty.

 

[starrskream]

You do realize that warranty and liability are not the same right? Even if a factory component fails causing a crash that's an insurance claim not a warranty claim. In your example they'd warranty the spring and nothing else damaged in the accident. The same goes for any aftermarket spring. Point being run whatever lift you want, springs almost never fail, they are cheap, and they would be warrantied by whichever quality company you bought them from. I'm not even saying "don't run the Mopar kit", but more so don't let some misconceptions about how warranties work and/or what they cover pigeon hole you into making that choice. In my opinion it's an illusion that you gain anything regarding warranty by running the Mopar kit and your dealer basically told you as much. They will warranty the Mopar parts just as any other manufacturer would warranty theirs and nothing beyond that. Xyz lift doesn't affect the warranty on anything but the parts it replaced.

indeed I do. The whole point of my first post was that the combo in the video gives a near factory quality ride with almost no change in vibration.

That was NOT how the dealer here explained it. They said replacing a component with a non Mopar suspension part can/will void the warranty for anything in the drive train that said part might affect. I could care less if a spring or shock fails - the likelihood of that is minimal and inexpensive. It's the transmission, transfer case, axles, etc. that concerned me.

But I'm over it now. If I can back out of the extended warranty I will. Jeep - or their dealers, or their policies - have left a bad taste in my mouth.

I LOOOOVE the Gladiator - but they know very well that virtually every Jeep owner is going to mod their vehicle in some sort of way that will allow them wiggle room to void their warranty.

If this is NOT the case, they need to make a very bold PR move and put up an explanation that explains everything from their official point of view. I was ignorant when I found a great deal on a new Gladiator Rubicon, and not really prepared for the salesmanship / gamesmanship in getting out the door alive. That's on me. The BS subterfuge and lack of transparency is on Jeep and their dealers.

Let me help you out.
congress made it a law that dealer must prove your part caused the failure.

https://www.autocare.org/government...mer protection law,is covered by the warranty.

 

[Viper501]

My understanding is that to keep your factory warranty intact, you would not only have to use the Mopar lift but also have your dealer install it. … To get the cost down to that I had to do it myself, but I actually enjoyed installing it. It took several times longer than it would have 30 years ago but still being able to do it was rewarding in itself.

And now you *know* how it was installed, know you torqued everything and you’re not going to find that some monkey failed ton attend to the details because he was on the clock, know what you need to look at if things get wonky, etc.

And a dealer will ‘void’ the warranty if they want to regardless. Good dealers find ways to help their customers. Bad dealers take the back door to a higher bill by saying it is not a warranty repair because it is modified. (Where they can bill better). And before the Magnusson Moss guys get started, you may be able to prove it is unrelated to the modification but at what cost in time, money, aggravation, etc.

 

[Silverator]

Let me help you out.
congress made it a law that dealer must prove your part caused the failure.

Here, let me help you out.

And before the Magnusson Moss guys get started, you may be able to prove it is unrelated to the modification but at what cost in time, money, aggravation, etc.

If you trust either congress or your dealer you are a lucky man. At this point, I trust neither. They both want my money without being honest or forthright.

 

[starrskream]

Here, let me help you out.


If you trust either congress or your dealer you are a lucky man. At this point, I trust neither. They both want my money without being honest or forthright.

that goes without saying, it is still on them to prove any mod i did caused damage.
tbh for larger stuff i have the dealer install it. they will be doing my lift, and possibly my exhaust(since i dont have a welder to tack it). I actually trust my dealer. Helps that ive known one of the owners for 10 years, but still...

 

[Wheelin98TJ]

that goes without saying, it is still on them to prove any mod i did caused damage.
tbh for larger stuff i have the dealer install it. they will be doing my lift, and possibly my exhaust(since i dont have a welder to tack it). I actually trust my dealer. Helps that ive known one of the owners for 10 years, but still...

They don’t have to prove it unless it goes to court. And it’s a major PITA to go to court.

I haven’t had a bad experience with a warranty and a dealer or auto manufacturer, but others have.

 

[Silverator]

They don’t have to prove it unless it goes to court. And it’s a major PITA to go to court.

I haven’t had a bad experience with a warranty and a dealer or auto manufacturer, but others have.

I have neither the time or energy for court and those schenanigans. The local dealer will be used as a last resort for me. Since my OEM warranty is still in place, I'm going to try to sell the extended warranty back if I can.

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