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EZRider

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This is what happened at the dealership when they removed one of the fittings. Glad I decided to let the dealership repair the harness issue under warranty. Just wanted to make others aware of what could happen removing a fitting from the DPF.
Jeep Gladiator ELECTRICAL WARNING TO ECODIESEL OWNERS: Shifter Controller Wiring Harness (Service Shifter error message) 1713898342820-jf
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This is what happened at the dealership when they removed one of the fittings. Glad I decided to let the dealership repair the harness issue under warranty. Just wanted to make others aware of what could happen removing a fitting from the DPF.
1713898342820-jf.jpg
My gut tells me that was damaged going in, not coming out. Could be wrong, of course, I think it's happened before but I could be wrong about that...........
It just looks not so much like damage coming out as going in.
In either case, ouch, that needs to be addressed.
 

EZRider

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The story I got from the service writer was it happened when it was removed. Don’t know if some type of reaction between the materials could have occurred and created a bond resulting in the damage??? The Gladiator is barely 2 years old with 18,000 miles.
 

1945gpw

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This is what happened at the dealership when they removed one of the fittings. Glad I decided to let the dealership repair the harness issue under warranty. Just wanted to make others aware of what could happen removing a fitting from the DPF.
1713898342820-jf.jpg

From your picture it looks like only the first maybe 3 threads are damaged. I personally think this is from the tech cross threading during install. (maybe for the dealer to get more money from warranty work/parts, who knows)
But if you notice how far these sensors screw down before getting tight there isn't any thread left visible. So if it was truly stuck during removal you would see all the threads damaged. Again just my opinion

Jeep Gladiator ELECTRICAL WARNING TO ECODIESEL OWNERS: Shifter Controller Wiring Harness (Service Shifter error message) IMG_9589
 

EZRider

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From your picture it looks like only the first maybe 3 threads are damaged. I personally think this is from the tech cross threading during install. (maybe for the dealer to get more money from warranty work/parts, who knows)
But if you notice how far these sensors screw down before getting tight there isn't any thread left visible. So if it was truly stuck during removal you would see all the threads damaged. Again just my opinion

IMG_9589.webp
Looking at your picture I think you are correct.
 

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This is what happened at the dealership when they removed one of the fittings. Glad I decided to let the dealership repair the harness issue under warranty. Just wanted to make others aware of what could happen removing a fitting from the DPF.
1713898342820-jf.jpg
The other thing that may have happened. There was a big burr/metal chip stuck in the threads and the threads was never cleaned before it was installed. The guy just cranked down on it and it went on it's merry way down the assembly line.
 

EZRider

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The other thing that may have happened. There was a big burr/metal chip stuck in the threads and the threads was never cleaned before it was installed. The guy just cranked down on it and it went on it's merry way down the assembly line.
That is definitely a possibility.
I spoke with the service writer yesterday to find out when the repair would be completed. I asked again as to when the thread damage occurred and he again told me during removal.
 

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Where is the best place to get a glimpse of this? Meant to tackle it last weekend but, life. Looks like EZRider got the dealership to deal with it... so if I can spot it having an issue, I'll just take it to them as my dealership has been really awesome to deal with.
 

EZRider

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Where is the best place to get a glimpse of this? Meant to tackle it last weekend but, life. Looks like EZRider got the dealership to deal with it... so if I can spot it having an issue, I'll just take it to them as my dealership has been really awesome to deal with.
My Gladiator is still at the dealership so I can’t get any pictures. To find it, I located the connector behind the passenger side fender liner that Dynamic Overland posted a picture of. That gave me an idea of where the wiring harness was routed. From there I looked from under the Jeep between the DPF and motor and saw that the problem with mine was where the harness was against the heat shield where the harness turned to go into the transmission tunnel.

I attached a picture I took before taking the Gladiator to the dealership that shows the point at which the harness is in contact with the heat shield. The heat shield appears to have a hole in it under the harness and if you look close there seems to be white strands coming from the sheath that made me think there could be damage to the sheathing and maybe the wiring. Hope this helps. Maybe someone else will post better pictures.
Jeep Gladiator ELECTRICAL WARNING TO ECODIESEL OWNERS: Shifter Controller Wiring Harness (Service Shifter error message) IMG_0485
 

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Okay, getting in on this discussion as well. Also pinging @fourfa, in case you haven't seen this, as you also have a diesel.

I just spent about two hours [correction, I didn't need that much time:] one hour crawling around under the truck (luckily with a reasonable lift) and I don't see the problems shown in these photos:

I looked from various angles, tried to put the phone camera in there, etc, just no chance of getting a reasonable shot.

Here's what I see:

1.) General area identification:

The angle of view is me lying under the truck, legs sticking out at the passenger side, hip against the right front tire, looking more or less straight up into the gap along the front of the DPF.

Jeep Gladiator ELECTRICAL WARNING TO ECODIESEL OWNERS: Shifter Controller Wiring Harness (Service Shifter error message) IMG_6388


2) Trying to identify the chafing point from the quoted photo:

Jeep Gladiator ELECTRICAL WARNING TO ECODIESEL OWNERS: Shifter Controller Wiring Harness (Service Shifter error message) IMG_6392


3) Mirror showing reasonable gap between wiring and heatshield:

Jeep Gladiator ELECTRICAL WARNING TO ECODIESEL OWNERS: Shifter Controller Wiring Harness (Service Shifter error message) IMG_6393


4) A different point where the wiring does make contact with the exhaust heat shield:

Jeep Gladiator ELECTRICAL WARNING TO ECODIESEL OWNERS: Shifter Controller Wiring Harness (Service Shifter error message) ContactPoint


The last photo is basically from the same vantage point, but about 20cm or so higher, the left heat shield seems to be exhaust pipe (from my understanding), just above the marked connection from this photo:

Jeep Gladiator ELECTRICAL WARNING TO ECODIESEL OWNERS: Shifter Controller Wiring Harness (Service Shifter error message) IMG_9468


At this point, I don't see anything that would make me concerned or that I could take to a shop and have them take a closer look.

Am I missing something?
 

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Mopar31898

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Okay, getting in on this discussion as well. Also pinging @fourfa, in case you haven't seen this, as you also have a diesel.

I just spent about two hours [correction, I didn't need that much time:] one hour crawling around under the truck (luckily with a reasonable lift) and I don't see the problems shown in these photos:



I looked from various angles, tried to put the phone camera in there, etc, just no chance of getting a reasonable shot.

Here's what I see:

1.) General area identification:

The angle of view is me lying under the truck, legs sticking out at the passenger side, hip against the right front tire, looking more or less straight up into the gap along the front of the DPF.

IMG_6388.jpeg


2) Trying to identify the chafing point from the quoted photo:

IMG_6392.jpeg


3) Mirror showing reasonable gap between wiring and heatshield:

IMG_6393.jpeg


4) A different point where the wiring does make contact with the exhaust heat shield:

ContactPoint.jpg


The last photo is basically from the same vantage point, but about 20cm or so higher, the left heat shield seems to be exhaust pipe (from my understanding), just above the marked connection from this photo:

IMG_9468.jpeg


At this point, I don't see anything that would make me concerned or that I could take to a shop and have them take a closer look.

Am I missing something?
Great write up. Thanks for all the photos and info.
 

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Hello everyone, i hope you are doing well... i wanted to share with you an experience that many of you at some point WILL run into, i have 3 ecodiesel friends that i hvae informed of the issue, all stated they saw. i will TRY and not make this a complaining session about the dealership.....

Please scroll to bottom for posted issue.

i will go through the general issue that came to be for myself and then on to what the dealership did to, NOT fix it, but otherwise change parts and guess.

PROBLEM - Issue occurs on dash cluster and message states "SERVICE SHIFTER"

HOW IT HAPPENS- driving at low and high speeds, mostly on moderately bumpy roads, bumps on freeways.

OTHER NOTES- no check engine is present, limp mode is not engaged (HOWEVER IT CAN BE) i can explain why.

Jeep Information - 2022 Jeep Gladiator Rubicon Ecodiesel issue occurred at approximately 10000 miles Current mileage is 21K


DEALERSHIP-
1. i went into the dealership, they stated the physical gear shifter needed replaced, so they replaced it.... drove off the lot and the issue was still present. turned around brought it back.

2. new ticket opened, the dealership stated the controller harness that went to the shifter needed replaced, they replaced it, issue STILL was present after i left the dealership, returned to dealership...

3. new ticket opened. they informed me "Dirt and mud" was on the waring harness under the car and they cleaned it they cant get the issue to reoccur, drove off the lot, surprise, wouldn't ya know.... issue still present.

4. i began to dig myself........ after a few youtube videos, searching, and searching, and searching..........i found that the issue had to do something with the transmission communication ... not the shifter itself......... i stumbled across a wiring diagram. (See below outlined in yellow) I traced the wiring harness back untill i found a little surprise.....
Jeep Trans Wiring Diagram.PNG




























This is the harness to follow, it is located under the front passenger wheel well towards the cab of the vehicle. (TOP)
Harness to follow.jpg



The Problem

the issue as shown is a heat shield located against the center cab of the vehicle entering from the passenger side wheel well. the factory heat shield is actually rubbing a hole through the protective jacketing of the wiring harness, i know you cant see from the photo provided, however there was copper showing in the orange wire shown. i did confirm its grounding out on the heatshield intermittently with a volt meter, hence why this seemed to trigger the "Service shifter" during vibrations while driving... there are some videos on youtube that show a gentleman showing you the exact path of the issue that he was having, (shown here) however his fix as well as the dealerships was to press a harness clip that was not attached to the chassis of the vehicle, my Jeep is a 2022 i believe his is a previous year. please note the location of this problem.... is an absolute problem...... a hand cant fit in the space, from any direction, top, bottom, side, there is 3 ways to gain access to this location and fix the issue the RIGHT way,
1. remove the engine (no im not joking)
2. remove the transmission (nope, not joking)
3. remove the full cab of the vehicle from the frame.... (again, no im not joking)
4. even then after the ENTIRE WIRING HARNESS for the vehicle is replaced, the issue may replicate if the heat shield is not addressed or a product is purchased that can withstand the heat and is abrasion proof.


Wiring harness RUB.jpg

The Problem.png


Back to the dealership

so, with my discovery, i went BACK to the dealership....... I SHOWED THEMTHE ISSUE, where it was located, how it diagnosed it, the video and photos i took.... i provided them the 3 ways i know how to access this spot, after 4 techs came out, tested what i had stated, looked all over on accessibility, they came to the same conclusion of removing the 3 large components for accessibility and to replace the wiring harness ( note the dealer stated the harness is the entire harness for the vehicle, they weren't able to get the harness from the point of connection at the plug under wheel well to the plug at the transmission... forcing them to then replace all the electrical wiring harnesses.

Me at this point being frustrated at the fact i had to do all the work for the dealership, not to mention the lack of ability from them to perform basic troubleshooting methods and procedures, absolutely floors me.... currently i have no faith for them (the dealer) to perform such a task on my vehicle, after they mess up after performing such a task am i to be without a vehicle for months.... its not worth it....

I did, however come up with a solution ............... its the best i can come up with and can be a preventative measure to stop this from happening..... high temp RTV... yup, this isn't my way of fixing things, however im either stuck paying for this with a competent shop that has employees that know how to wipe there a** and breath the correct way with out having someone to show them how, or this RTV solution LOL...

i ended up getting some permitex 900 degree RTV and put some on the end of a flat head screwdriver, shoving a ton inside the wiring harness, and RTV'd the harness to the heatshield so it cant rub across it anymore. though i dont have photos of the work....... the purpose of this post is to inform everyone of what can occur and what could happen, i did check 3 other Eco diesels, they all started to fray the jacketing of the harness... some were at 9k miles some were at 17k-ish.

please note, there are other issues that if frayed or shorted this particular harness can cause some dangerous issues.... I have heard from the similar issues i have had from this particular harness but cant confirm the issues are - loss of power jeep will turn off while driving, loss of steering, dash cluster illuminates (Christmas tree affect)

I hope i got everything, and i apologize for any spelling errors..... let me know if you have any questions and i hope to help in any way possible OR see if anyone else can correlate their story to mine and hopefully provide some additional ideas to a solution.
Don’t really have anything to add. Just want to say, great job troubleshooting this problem! Sucks that you had to do all the work, but not surprised.
 

DailyDrivenTJ

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Here is another photo that shows the harness that rubs on the heat shield. Taken from passenger side wheel well.

Jeep Gladiator ELECTRICAL WARNING TO ECODIESEL OWNERS: Shifter Controller Wiring Harness (Service Shifter error message) 1000010014
 

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Did you take the wheel well liner out? Need to look into that. But that'll be a while, since I won't be wih the truck for a few weeks.
 

DailyDrivenTJ

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Did you take the wheel well liner out? Need to look into that. But that'll be a while, since I won't be wih the truck for a few weeks.
Can't take credit for that picture as I did not take it.

I started another thread a few months back about this issue.

https://www.jeepgladiatorforum.com/...on-wire-harness-relocation.76967/post-1258274

Seems like Wrangler crews were ahead of us with getting this issue addressed.

As far as I can tell, that picture is taken from wheel well with the liner out.
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