MVP89
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New to the site, first post ever.........looking for some help. My Gladiator build date falls in the date range listed for the V95 driveshaft monoblock issue recall (NHTSA 19V-636). I will be taking a long highway trip over 10+ hours highway each way (only stopping to fill up) and I am very concerned with that long of a drive at highway speed that my driveshaft will seize and cause an accident at Highway speed if my Gladiator is one in the V95 recall. The recall says FCA won't notify existing owners until October 18th if their Gladiator is in the recall. If it wasn’t for my long trip I would be wait until Oct. 18th because I don't drive on the highway hardly ever and only for short distances. So because of the long trip I called FCA US and told rep I feel unsafe driving the long distance not knowing if my Gladiator is part of the recall and asked if they would tell me if my Vin is included (Online VIN search shows nothing because they have not released notifications yet). The FCA representative put me on hold and then came back and said they could not tell me now if my Vin has the recall because they are still investigating and that it’s probably not a big deal (To be fair I don't think FCA Rep really knew what a driveshaft was or the seriousness of the issue). I explained the NHTSA Safety Recall report says a seizure from lack of grease could cause the driveshaft to separate completely from the vehicle and cause a vehicle crash without any prior warning. I told FCA rep that driving 70MPH on the highway and having my driveshaft separate/seize is a big deal to me and a major safety issue. Since the FCA rep cannot tell me if my Gladiator is part of the recall by VIN I asked him since I am part of the Jeep Wave program and it says I get a complimentary loaner car for service/maintenance would FCA please approve a free loaner car only for my upcoming trip since it is a safety issue? I am only asking for the loaner car because FCA cannot tell me if my Gladiator is in the recall and therefore I don’t know if I am driving an unsafe Gladiator or not. The FCA rep said let me see what I can do.. put me on hold and came back and said they would not authorize a loaner car and I had to go get a rental and pay for a it myself or I could drive my Gladiator on the long trip and if it breaks down or Crashes from the driveshaft seizing to call FCA back and then I will get a free loaner car from FCA.... I said O.K. I will do that If I am alive but I will be calling about a lawsuit instead. I told FCA Rep they put a stop sale order on Gladiators not sold with recall issue so they identified them somehow or they took everyone in the date range off the lot because it is so dangerous so why can't they tell me if mine is in the recall or take mine off the road? He had no answer...he just said FCA won't help me until Oct. 18th. I said it's unbelievable the lack of concern for my safety but thanks for trying (he is just a rep its not his fault). So I called NHTSA who said they cannot help me because it is still under investigation and that the FTC is who handles this type of situation. Next I called my dealers service department and the service guy seems really concerned but he said it is a sealed unit so he cannot inspect it and they have no parts so the service guy said he is going to talk to a manger and get back to me ASAP… In the meantime before having to call a large government place like the FTC is there anyone who knows someone at FCA/Jeep that could help with this safety concern? Jeepcares?
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(I won't be alone and have an InReach communication device).
