Corrosion Repair…I hope your sitting down

[Vincent]

I've had all doors, hinges, and hood replaced and now going back in Monday for part 2 which is the passenger side rear panel

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[agoldxj]

Found a tiny spot on the bottom of my tailgate, I was going to remove it to have the badge holes and camera holes filled in and repainted anyways so I’ll have them fix this as well.

 

[KEG2021]

So wondering if anyone in GA(middle or north) has had this performed with a decent dealership? Need to get mine done but not trusting the shop closest to me.

 

[BigKillaTDogg]

I want to get mine done, sides of the hood and door hinges are bad but being a 2020 I think I’m past the warranty period.

I would at least try ASAP it didn’t magically happen in 1 month. See if they will do anything for you.

 

[MattK]

Went to have this taken care of on my 2020. The dealer called me the next day after dropping it off that they have "met their quota per the manufacturer" and cannot do any more corrosion jobs. I asked for any documentation they can provide to this point so I can take this to Jeep and have them figure this out for me. They said they can't provide any denial documentation because they
never submitted the pictures or info to Jeep for the warranty claim because they have met their quota and didn't want to waste my time waiting on Jeep to deny my claim.

I called Jeep Cares to see where I could take my truck without playing all these games with dealerships and wasting my time. I was told there's no such thing as a quota and that any dealership can perform this work or sub it out to a body shop. Shocker.

I had them call nearby dealerships and they gave me one that said they would take it in and perform the work. Will find out soon.

UPDATE: The window seal needed to be adjusted and now the window works as expected. Kudos to Mossy Collision for fixing this within 10 minutes of me stopping by to have them check it out! Sometimes the world surprises me. It truly is the little things that restore my faith.

So one month to the day I got my truck back. Looks fantastic but we’ll see how it holds up. They replaced every hinge on the truck and repaired panels where needed. However, my driver front window struggles badly to raise the glass now. That wasn’t a problem before I took it in. So, if you need to have the warranty work done go over your windows with the advisor and have them mark them down as working properly.

The dealership that took the warranty work told me to go directly to the body shop they outsource to to discuss the issue. I have little faith of any meaningful outcome and will probably have to go out of pocket to get this looked at/fixed at the dealership after the body shop says they don’t remove the interior trim or anything else that would have affected this. Could be coincidence but…

Also, if you get the work done order some Rock Stopperz on Amazon to protect your newly replaced and painted hinges!

 

[Pismo61]

So one month to the day I got my truck back. Looks fantastic but we’ll see how it holds up. They replaced every hinge on the truck and repaired panels where needed. However, my driver front window struggles badly to raise the glass now. That wasn’t a problem before I took it in. So, if you need to have the warranty work done go over your windows with the advisor and have them mark them down as working properly.

The dealership that took the warranty work told me to go directly to the body shop they outsource to to discuss the issue. I have little faith of any meaningful outcome and will probably have to go out of pocket to get this looked at/fixed at the dealership after the body shop says they don’t remove the interior trim or anything else that would have affected this. Could be coincidence but…

Also, if you get the work done order some Rock Stopperz on Amazon to protect your newly replaced and painted hinges!

What deal did you go to?

 

[Freems]

Got my JT back yesterday from the dealership for the paint corrosion issues…hood/3 out of 4 doors/tailgate. They‘ve had it since Thanksgiving. They wound up painting everything but the rear quarter panels. The color match is perfect and they did a great job. Lead tech said the dealership does 3-4 of these per month! They also gave me a life time warranty on the new paint and body repairs. I asked what the total cost of repair was (this is the sitting down part) $14,485.00!!! If your having corrosion issues DO NOT do the “I’ll do it later” thing, this process took me over 10 months and two dealerships (one of which I outright fired over selling my replacement parts).

Update: took my JT back to the dealership who did the corrosion redo, the orange peel on the everything they touched was unacceptable. They wet sanded and polished it, and it looks great now…ok, so after all this time and energy to “make it right” it’s done. If anyone who works at Jeep/Jeep dealerships reads these forums, I have a simple ask…Do good work, protect your customers investment in your products and follow through for your customers and maybe, just maybe you and your company will be around to Delight another generation of Jeep lovers.

 

[MattK]

What deal did you go to?

Hey Pismo,

I see you’re in Temecula. I went to Jack Powell CDJR in Escondido. They took the warranty claim and did all the initial corrosion identification but had Mossy Collision, also in Escondido, perform the parts replacement/panel repair and painting. Mossy did great work based on my eye test and just getting it back yesterday. The whole process took one month.

I took it back to Mossy Collision today and they were able to adjust the window frame seal and now the window works perfectly. It took them 10 minutes and they did it immediately. The work also has a lifetime warranty I was told but unclear how I would take them up on that if something were to go wrong. I suppose I take it back to Jack Powell CDJR and they then have me take it back to Mossy Collision.

Based on my experience with both the dealership and the body shop I’d recommend them both for this.

 

[Tortoise788]

I just noticed some chips on hinges. Im just outside the 5yr window unfortunately, looks like its an independent body shop for me.

 

[Jenneraj]

Morning everyone,

What’s preventing the corrosion from coming back after the parts are replaced? Dealership just said “nothing stops it from coming back”

I just dropped off my JT to get the hood, doors and tailgate replaced under the corrosion warranty.

 

[Hootbro]

Morning everyone,

What’s preventing the corrosion from coming back after the parts are replaced? Dealership just said “nothing stops it from coming back”

I just dropped off my JT to get the hood, doors and tailgate replaced under the corrosion warranty.

Dealerships make a lot BS statements. To say it is inevitable that it will come back is to say the parts were not repaired and/or treated right when manufactured.

If the surface prep and finish prep was done right and remains intact over the course of time, it should not corrode unless it gets compromised by external factors.

 

[Freems]

Dealerships make a lot BS statements. To say it is inevitable that it will come back is to say the parts were not repaired and/or treated right when manufactured.

If the surface prep and finish prep was done right and remains intact over the course time, it should not corrode unless it gets compromised by external factors.

Mine came with a lifetime guarantee after the dealership did the repairs. I tested this and them on this guarantee a month after the redo on some orange peel issues on the repainted areas they, wet sanded and polished the whole truck.

 

[MarkO]

Morning everyone,

What’s preventing the corrosion from coming back after the parts are replaced? Dealership just said “nothing stops it from coming back”

I just dropped off my JT to get the hood, doors and tailgate replaced under the corrosion warranty.

This is worth a watch. Though the guy says the repair is one and done, I’m sure workmanship is covered. It does a good job of explaining hinge corrosion, but I still don’t get why other corrosion happens.

YouTube Link:
Corrosion Repair

 

[Jenneraj]

Mine came with a lifetime guarantee after the dealership did the repairs. I tested this and them on this guarantee a month after the redo on some orange peel issues on the repainted areas they, wet sanded and polished the whole truck.

Good deal thanks for that input. I want to assume the best and that the dealership body shop knows what they are doing.

 

[Jenneraj]

Dealerships make a lot BS statements. To say it is inevitable that it will come back is to say the parts were not repaired and/or treated right when manufactured.

If the surface prep and finish prep was done right and remains intact over the course time, it should not corrode unless it gets compromised by external factors.

Thanks for that. Hope they know what they are doing. It sounded like they do a lot of these fixes so we might be in good shape.

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