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Ecodiesel Recall 01A HPFP Parts are Available

Hootbro

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I wonder - and maybe you have some insight.......
A person visits a dealership for some other service or work of any type. They plug in, and up pops the unresolved recall with this VIN. You say no thanks.
6 months later it fails and causes some other issues and you want Jeep to pay for the problem beyond the pump.
If I was Jeep, and I saw on a prior work order "customer declined" - does that matter?
Yeah, if they tell you there is a recall or a RTT or something similar like a PCM flash or whatever, and you decline, it's recorded that you declined the repair.
Not a lawyer but I have read before that a manufacturer is on the hook regardless until the vehicle gets some type of branded title like salvaged or similar.

I could see Stellantis only being on the hook for the scope of the recall. Since the recall does cover a contaminated fuel system and parts replacement, I would expect that to be honored. There could be some legal splitting hairs I guess if the dealership/Stellantis can point out that at one time, the recall repair would have been pump only but the customer refused and now it has turned into something at a later date more extensive, I guess that line could be drawn and fought over. I think though in reality, they would cover it anyways after the fact rather expend the effort to fight it. I think that all goes out the window though if a subsequent owner makes claim for a recall repair and the title has not been branded like previously mentioned and they will have to honor the recall.
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ToJTornottoJT

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I also notice that the repair has them adding a B5 sticker to the fuel door. The truck was already compatible with B5 according to the owners manual.
I read in the other forum this morning that they thougth they are limiting the use of biodiesel to B5 and not allowing B20 anymore. Not sure though, we don't have a B option here in Arizona to knowledge.
 

jeepstrjohn

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It's really not that hard of a job. They remove the radiator fan, remove the pump, clock the new one, pop it on, put the radiator fan back on. They're only being quoted for 1.7 hours for the fix. If you're worried about them digging into a new Jeep I wouldn't be too concerned as it's not very involved.
Not concearned about their ability to change it out, but with weather they are installing the same exact pump with no changes of the internal components that are suspect to fail. I guess time and feedback will tell us if there are any improvements in the design.
 

wpduffey

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I just received an email from Jeep saying my Gladiator has shipped.
We will see! Not sure if its fixed, will have to get on the list once at the dealer of what.
But I guess that's better than being pushed out for the 50th time.
My order was confirmed March 14th so its ben 7 months. Not even excited to see it anymore. They just ruined the whole new car experience.
 

freebird_78

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Got a text saying my pump is in. Just have to setup an an appointment to get it done. Nervous AF about it. I trust NO ONE to work on my vehicles. Chances are, everything will turn out just fine. But I've seen what they've done with one (and only) of the free oil changes...
 

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Madtom

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I just received an email from Jeep saying my Gladiator has shipped.
We will see! Not sure if its fixed, will have to get on the list once at the dealer of what.
But I guess that's better than being pushed out for the 50th time.
My order was confirmed March 14th so its ben 7 months. Not even excited to see it anymore. They just ruined the whole new car experience.
Same here . Got email at 540 pm today

So movement from Toledo. Just got email from Jeep.com that my rubi was shipped yesterday. It has been in holding since Apr due to the recall on the diesel fuel pump. Not sure if it has been fixed until I see it in person and confirm the recall sticker is in place under the hood. Even though I got this email friday, the regular jeep order tracker updated morning of saturday 14 Oct.

Jeep Gladiator Ecodiesel Recall 01A HPFP Parts are Available Shipped 12 Oct


Dealer confirmed in their side of the system that ETA is 10/13-10/16. looks like it left the transport truck facility (Nitro Creek yard, Address: 4015 Stickney Ave, Toledo, OH 43612) either yesterday or today. Fingers crossed I will get a call early next week. Pretty sure the transport truck is full of vehicles that have been stuck in the storage yards awaiting the recall fix.
 
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freebird_78

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Truck is in the shop and getting the new pump. Service sent me a bunch of pics of the new pump. P/N CSSMZ461AA. Showing 2 dimples on the first row, 4 dimples on the second row.
 

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Truck is in the shop and getting the new pump. Service sent me a bunch of pics of the new pump. P/N CSSMZ461AA. Showing 2 dimples on the first row, 4 dimples on the second row.
Did they just throw the pump on there, or did they do any sort of inspection to look at the rest of the system?
 

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Just got off the phone with my dealership. 4th on the list. But no parts because of the fuckin strike. Said he's got a pile of work orders he can't do because no parts are being shipped out.
 

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freebird_78

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Just got off the phone with my dealership. 4th on the list. But no parts because of the fuckin strike. Said he's got a pile of work orders he can't do because no parts are being shipped out.
My dealer said the same thing. 3 days later, pump was in.

No inspection. Deemed not contaminated.
 

Vtur

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2 out of 3 local dealers said parts are available but only for new vehicles on the lots. The 3rd dealer has no damn ideas.
 

wpduffey

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Yup it is confirmed shipped. And it was not fixed before leaving Toledo so Its going to sit at the dealer until they get the recall parts. This GD company is amazing. They had best hope I absolutely love this truck because I will Never Ever do business with them again.
 

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Got letter from FCA on the recall today. The same basic letter as before. But now it's telling me to schedule my repair now. So......I go to the dealer and talk to the service writer, Candy. We talked for about a half hour. They really don't know much. She put me on the list. They haven't done one yet. Waiting on the parts. She did say that she heard another dealer already has replaced 2 pumps. This makes me think the the pumps are going to dealers who have sold the most. I asked her how many is on the list. She said 2. Me and another person so far.
 
 







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