ShadowsPapa
Well-Known Member
- First Name
- Bill
- Joined
- Oct 12, 2019
- Threads
- 178
- Messages
- 29,081
- Reaction score
- 34,558
- Location
- Runnells, Iowa
- Vehicle(s)
- '22 JTO, '23 JLU, '82 SX4, '73 P. Cardin Javelin
- Occupation
- Retired auto mechanic, frmr gov't ntwrk security admin
- Vehicle Showcase
- 3
I'm curious - would you really have to eat the 500 if you can say they lost your order, the product can't be found and you've waited a reasonable amount of time?As of today, the dealer and Jeep Chat have no idea where my JTR is in transit since the shipper's website still has no information. Not sure when I should cut my losses and eat my $500 down payment. Ordered 2/25:
2/25/2022 - Ordered (Larry Miller Jeep, Albuquerque, NM)
2/28 - VIN
3/5- Parts scheduling
3/7 - D1 - scheduled for production - estimated ship date 4/17
4/4 - E- entered framing
4/5 - F- paint
4/5 - G - Trim
4/6 - I - Completed build process, pending quality inspection. No dealer ETA has been provided.
4/7 - Build sheet published
4/14 - J = vehicle passed final inspection but not released to carrier (waiting to be loaded on train). No dealer ETA has been provided.
4/24 - in transit and window sticker published
5/12 - dealer and Jeep Chat say they have no idea where my JTR is, and there is no information obtainable from the shipper's website. Dealer said there is no information since 4/24.
I have a bit of a problem with what they are telling you - they literally lost track of a vehicle.
On the other hand - all truckers carry the paperwork outlining what they are carrying, from where and to where. I'd bet that they even have to have the VINs on hand.
Our truck driving friends can chime in on this, but it seems that there's tracking of everything, especially vehicles, whether it be truck or train, the shipping company is responsible. Jeep has a record of WHO they gave that vehicle to. For one thing, there's got to be records for loss, insurance purposes. They have to prove who had it, when they had it, the VIN and so on. Otherwise, imagine all of the vehicles that could "get lost" and sold for parts.
I say - they just aren't looking. Jeep has a record. They KNOW who got that vehicle. There's a path from Toledo to each dealer and they could follow it - if they cared to.
Maybe tell them they have to prove where it is or you consider it lost and cancel and get your money back because they could not perform their end of things.
If they knew where it was and could prove it, that might be different. But saying they are clueless is in a sense admitting they lost it.
I'm no lawyer, but it just seems that you likely have an out here.